In This Issue
10 ways to help independent pet shops thrive
Well-established North Norfolk pet shop for sale
Pets Choice promotes UK manufacturing with new logo
Cornish pet shop up for sale for £195,000
Butcher's named in The Times' Top 100 profit list
PATS Telford set to be a 'sell out' - 81% of stands booked
Demand for Nose-It! K-9 Pet Ball soars after TV coverage
Animal sanctuary takes over running of pet shop
PetQuip Awards launch receives enthusiastic welcome
Retailers urged to get behind the Chuckit! Challenge
Devonshire dog treats embraced by national pet retailer
Eukanuba responds to consumer shopping trends
50 firms in PetQuip-organised British pavilion at Interzoo
Get your own copy of Pet Trade Xtra
Pets at Home cancels Chief Finance Officer appointment
Wanted! Sales Team Manager at Beco Pets
Chevron feeder is soaraway success for Supa
Pooch & Mutt welcomes two new starters to team
Excellent feast for ferrets
Ancol’s 2016/17 catalogue is out now
Animology gallops across the world
BETA International on target for successful 2017 trade fair
TopLife reveals new look website
New pets department to open at Webbs
PFMA welcomes new chairman
MedicAnimal launches new ‘Fugly’ campaign
Sneyd’s Wonderfeeds launches new grain free hypoallergenic puppy food
Find out how Pet Trade Xtra can help to promote your business and products.

Contact for all editorial matters

Or to discuss advertising and sponsorship opportunities.
10 ways to help independent pet shops thrive

An award-winning independent pet shop has come up with a 10-point plan that can help small businesses combat the challenge of superstores and grocery outlets.

Pets Korner in Stamford, which took silver in the UK Pet Retailer of the Year category at last year’s PetQuip Awards, is run by husband-and-wife team Tony and Sandra Sharpe.

They also own Tails 'n' Whiskers in Oakham (pictured above), and have been judges of the New Products Awards at PATS Telford and Sandown.

“We are more than just a pet shop,” say the couple. “Our aim is to support Stamford and Oakham pet owners so they can give their pets exemplary care and attention.

“We are committed to provide all our customers with the advice they need on pet food, pet accessories, and all other pet supplies.”

Here’s their 10-point plan for independent pet store success:
  1. The shop should be clean, tidy and merchandised into categories.
  2. Product knowledge is paramount. Make sure all staff has that product knowledge.
  3. Offer exceptional customer service, making sure you know your customers and their pets.
  4. Find products unique to your shop in your area.
  5. Get behind new products.
  6. Use companies that offer in-store demos to promote their products.
  7. Don’t be afraid to be different.
  8. Offer a loyalty scheme.
  9. If your shop isn’t close to a car park, offer a free local delivery service.
  10. A lot of suppliers are happy to share their knowledge with you,  so create good relationships with them – it benefits everyone.

Sandra and Tony Sharpe look for new products to stock in their shop.

Facebook Twitter LinkedIn
Related Articles
Email Newsletter Software by Newsweaver