Tributes have been pouring in from the UK pet industry following the sad passing of John James, who has died at the age of 76.
John, who founded the family-owned business James & Steel, was one of the most respected figures in the pet world.

A true family business. John, fifth from the left, said it was a proud moment to be pictured with family members on the James & Steel stand at PATS last year.
Son Jason spoke on behalf of the family, saying: “It is with great sorrow that we have to report that our father and founder of James & Steel, John James has passed away following a short illness at the age of 76.
“The pet trade has been a great passion of John’s for over 50 years, and the many messages of condolence and support have been much appreciated, and indeed are indicative of what a friendly trade we are lucky enough to be involved in,
“He leaves behind many happy memories of a life well lived.”
Amanda Sizer Barrett MBE, Director General of PetQuip, said: “I was deeply saddened by the news of John James’ passing. John was such a passionate supporter of international trade shows and of the PetQuip trade association, supporting our work to expand UK pet product exports and encouraging other companies to join our initiatives.
“For this and many other reasons, John was a worthy recipient of the PetQuip Lifetime Achievement Award, but he didn’t rest on his laurels: in recent years he was a regular attendee on the PetQuip pavilions at international trade events, including Interzoo, Zoomark and he exhibited with us at Superzoo in August and at Pet Fair South-East Asia only last November.
“John was a great entrepreneur, a consummate salesperson and an incredible hard worker, as well as being one of the nicest, funniest and interesting people I have ever had the privilege to meet. The team at PetQuip all knew and loved John’s energy, straight-talking and positive thinking.
“We will treasure lovely memories of John; in my case there are too many to mention but I’d like to highlight John’s love of dancing and his supreme prowess on the PetQuip awards dance floor!
“The UK pet sector has lost one of its best. Our warmest wishes and sincere condolences go to John’s family and friends.”

John, pictured with son Saul discussing product ranges.
Nigel Baker, CEO of the Pet Industry Federation, remarked: “John James was a true gentleman and a dedicated figure in the pet industry. Over the decades, he witnessed huge changes, yet he remained a constant presence – always committed, always passionate. He was a man of great integrity who never hesitated to share his thoughts, and his honesty and wisdom were valued by so many. I had the privilege of knowing John for over 30 years, and his loss will be deeply felt across the industry. He leaves behind a remarkable legacy, and we will miss him greatly.”
Gordon Thomas, event director at PATS where James and Steel was a regularly exhibitor, also paid tribute to John, saying: “I am so sad to hear about John – he was funny, positive, great to be around and always had time to stop and have a chat. He always had a plan and a great story too.
“We will really miss him at PATS, he was a great friend to us and was always happy to let us know what he thought about the show and was always constructive.
“To be honest I thought he would go on forever and that we would never have this conversation.”
Pat Flynn, who became friendly with John when she worked at PetQuip, commented: “John James was one of the loveliest people I have had the pleasure to know. He was a true character in the pet trade and he will be very much missed. I first met him at an industry dinner and when the dancing started, he was the first on the floor. How he could move; we were all mesmerised by his rhythm and obvious enjoyment in the music. They don't make them like that anymore.”
Other tributes included:
- “A very sad loss of a trade stalwart. John always had a friendly word for everyone and will be missed.” Lynda Ward.
- ‘Very sad. I’ve known John for around 40 years – a really good guy. Best wishes to the family.” Philip Wells and all at PetShed.
- “Sad news. Condolences from all at Not Just Pets.” Janine Tozer.
- “Sad to hear the news. Known John a long time in the pet industry. RIP John.” Mark at Glenkrag Ltd.
- “I truly loved this man, we shared many great moments in different bars around Europe. Will miss you greatly mate.” Andres, Lennox Pets.