Pet Remedy has announced specialist exotic pet insurer ExoticDirect as its latest official ambassador in a partnership designed to support the health and emotional wellbeing of unusual companion animals.

The collaboration brings together two businesses which recognise that parrots, reptiles, rabbits and small mammals have distinct needs that can be very different from those of cats and dogs.

To celebrate the partnership, Pet Remedy customers can receive a 15 per cent discount when purchasing an eligible policy from ExoticDirect.

Customers can claim the offer by visiting www.exoticdirect.co.uk and entering the code PETREMEDY15 when buying their policy.

Andrew Hale, emotional wellbeing expert at Pet Remedy, said: “We are delighted to welcome ExoticDirect as a Pet Remedy ambassador because our organisations share a commitment to seeing the individual animal and recognising that wellbeing is about far more than simply meeting basic physical needs.

“Birds, reptiles, rabbits and small mammals can experience stress and distress, but their signals may be subtle or easily misunderstood. Their emotional wellbeing deserves the same thought and care as their physical health.

“By working with ExoticDirect, we hope to help more owners feel supported in taking a rounded approach to their animals’ care, from creating an appropriate environment and understanding behaviour to preparing for unexpected veterinary treatment.”

Pet Remedy produces calming products intended for use with a wide variety of species including exotic pets such as small rodents, lizards and snakes. 

The company says its calming formulation works alongside an animal’s natural calming mechanisms and can be used during potentially stressful situations including travel, fireworks, visits to the vet, moving home or changes to an animal’s routine.

Unlike products created solely for cats or dogs, Pet Remedy’s range has been developed with multi-species households in mind.
ExoticDirect has specialised in insurance for exotic pets since 1996 and provides policies for animals including parrots, lizards, snakes, tortoises, rabbits, guinea pigs, ferrets, pygmy hedgehogs and other unusual companions.

The company says its policies are designed to help owners manage unexpected veterinary costs, allowing them to concentrate on securing suitable treatment when an animal becomes ill or injured.

Depending on the type of pet and policy selected, cover may also be available for risks including theft or death.
Exotic animals can require highly specialised veterinary care, while signs of illness or distress may be less obvious than they are in more commonly kept pets.

The partnership aims to encourage owners to consider both sides of responsible care: supporting an animal’s day-to-day emotional wellbeing and planning for unexpected health problems.

Martyn Bartlett- Judge, of Pet Remedy, said: “We’re delighted to welcome ExoticDirect as an official Pet Remedy ambassador.
“Like Pet Remedy, its team understands that every species has different needs and that protecting an animal’s health and wellbeing can provide valuable reassurance for owners.

“Whether you share your home with a parrot, tortoise, rabbit or another exotic companion, ExoticDirect can help you explore specialist cover designed with your pet in mind.”