In This Issue
Pet retail group Jollyes sold to private equity firm
New dates for PATS Sandown 2019 announced
HOWND hopes to raise $50,000 to bring innovative antimicrobial pet bowl to market
‘Full of Love and Pride’ recipes from Lily's Kitchen
Three weeks to go until Bring Your Dog To Work Day
UK owners unaware pets at risk, reveals new survey
Beaphar unveils new branding at Interzoo 2018
Think Parrots Show returns to Kempton Park Racecourse
Add your grooming business to online directory
PFMA responds to Defra’s Future Farming Consultation
Get your own copy of Pet Trade Xtra
3 pet food suppliers are dominating the industry — but the competition is heating up
Vet’s Kitchen launches Puppy Pack to support new pet owners
Beaphar UK strengthens team with two new veterinary nurses
Pets at Home issues flea warning
Pet Groomers and Regulation: BIGA members are asked to have their say
Brambles negotiating on behalf of wildlife rescue centres
CSJ solves tiny appetite issue
Pet insurance claims are through the WOOF
The best of the previous Pet Trade Xtra
50 British exporters exhibit in strength and achieve great inroads into export markets at Interzoo 2018
Barking Heads and Meowing Heads reveal major makeovers
Natures Menu adds True Instinct Advisor Course to Portfolio
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Pet insurance claims are through the WOOF

Pet insurers paid out £775 million in claims in 2017 – the highest figure on record representing a 10% year-on-year increase – to help Brits with the unexpected costs associated with pet ownership. Figures released by the Association of British Insurers today reveal that:

The number of claims surpassed 1 million for the first time since records began, increasing 10% year-on-year. Insurers paid out an average £2 million per day – a record.


The average claim hit a new peak of £757, compared with the average annual premium of £324 for dogs and just £171 for cats.


Average claim pay-outs are up 56% since 2010, highlighting ever increasing costs.


3.7 million households now have pet insurance (up by 11% year-on-year), which means 8.2 million households still choose to leave their pets uninsured.


An estimated 67% of dogs and 84% of cats are still uninsured – leaving approximately 12.4 million cat and dog owners at risk of having to foot the bill themselves.


Dogs are therefore twice as likely to be insured by their owners (16% against 33%).


Veterinary bills can often rise into the thousands of pounds for treatment, with the average cost of surgery amounting to approximately £1,500. Some of the most expensive claims last year include:

A dog suffering from seizures required £30,000 of treatment
A Golden Retriever with a fracture required £10,000 of treatment.
A cat with inflammatory bowel disease required £9,600 of treatment.

The constant modernisation, development and improvement of veterinary medical capabilities brings with it an increase in price.

Joseph Ahern, General Insurance Policy Adviser at the Association of British Insurers, said:

“Owning a pet can be rewarding, but also very expensive if they fall ill. None of us want to imagine anything bad happening to our pets, but leaving them uninsured can lead to expensive bills and unnecessary stress.

“It’s good to see the number of pets being insured growing, and the amount being paid out by insurers, but the fact that millions of pets still aren’t covered means that owners are at risk of having to fork out thousands to cover the costs of vet treatment because there’s no NHS for animals.

“No matter what type of pet you have – there should be a policy that’s right for you. The market is very competitive, so be sure to shop around or speak to a broker.”

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