Recently opened Bath Country Pets is already creating national interest – including coverage on the Daily Mail website – in its boutique dog hotel, which offers five-star accommodation. Owner Emma Edwards, who runs the business with husband Neil, takes Pet Trade Xtra on a tour of this unique pet store and hotel.

“Our life is very much about our kids and our animals and creating a positive and healthy environment for them to flourish in,” says Emma.  “We have always included dogs as part of our family and they have been the inspiration for us to launch our new business. 

“We felt there was a clear gap in the market for families like us, who have canine pets, but who would not feel comfortable leaving them in a traditional kennel environment.

“And finally, Autumn 2018 saw the official launch of Bath Country Pets’ luxury and very cool boutique dog hotel.”

Emma has a background in brand management, design and marketing while Neil has vast experience in the leisure industry, so the pair were well placed to create the perfect place for dogs to stay.

“We think our hotel for dogs is unique,” adds Emma. “We’ve taken the time to make sure that it oozes rural chic, from the American barn-style exterior with its clock tower and Labrador weather vane, around which swallows swoop, to the cosy interior.”

There are four acres of gardens and meadows for visiting dogs to enjoy outside, with fun and games and lots of attention on offer from the Bath Country Pets team.

Individual bedrooms, each named after a famous Bath landmark, are airy, spacious and clean with soft, naturally hypoallergenic and anti-microbial sheep’s wool-stuffed beds and a selection of well-designed and stimulating toys. Wood fuelled under-floor heating ensures that dogs will be warm and comfortable in winter, and natural sheep’s wool insulation keeps the building cool in warmer weather.

The cosy guest lounge features a wood burning stove/cooker, kitchen area, seating and tables for pet owners to enjoy a hot drink and socialise with other customers. Eventually this room will be used to host talks, seminars and other dog-related events.

“We believe in making each day for our guests different, rewarding and fun,” says Emma. “We go on ‘excursion walks’ in the lovely surrounding Cotswold countryside, where we encounter new smells, rivers, streams, woodlands and hills.  We offer a well-balanced and nutritious diet, featuring natural organic foods and carbon filtered water, and time for rest and peaceful sleep in our quiet rural location.

“Our attention to detail and comprehensive service is already becoming renowned. Owners can leave their dogs in our care with confidence – we’ll sort out all their requirements and keep them regularly posted on their stay.”

Overnight stays are priced from £46 per dog – the price dependent on seasonal demand – and the response from the pet owning public has been overwhelming so far,” adds Emma.

“We are attracting dog owners who have gone years without holidays, owners who are very anxious about their pets. Our customers regard their dogs as part of the family and are looking for that nurturing environment for their pets.”

One customer said this about Bath Country Pets: “We can’t thank you enough for the wonderful care you’ve taken of Florence and Wilf. They’ve obviously had a fantastic time, and what you’ve created is utterly fabulous. Leaving them always tainted our holidays, not any more. I now don’t worry about leaving them, just that they won’t want to come home!”

For more information visit www.bathcountrypets.co.uk

An 80% crash in half-year profits to £8 million. Thirty vet practices set for possible closure. Reports of stockpiling pet food and products worth millions of pounds ahead of Brexit. What on earth is happening at Pets at Home?

When new boss Peter Pritchard took over as Pet at Home chief executive in May, investors hoped he would help stem some of the decay at the firm, where shares had been on a downward trajectory for the past three years.

But even he admits it has been a tough few months at the helm of the UK’s largest pet retailer.

“Since becoming the group CEO in May, I have had the opportunity to take stock of the wider group and shape my view of our future,” he said.

“Reviewing our vet group has been a priority. I recognise we have grown at pace and, more recently, have seen the pressure that rising costs and our fees are placing on this young business.

“We will need to recalibrate the business to deliver more measured growth whilst maintaining our plan to generate significant cash profits.”

Pets at Home is set to embark of a radical overhaul of its veterinary division that could lead to the disposal of up to 30 of its vet practices. 

The overhaul involves buying out 55 joint venture vet practices from its 471-strong Vet Group chain. It said that 25 of these will become company-managed practices, while the remaining 30 will be placed under review - earmarked for potential closure.

Details of the plan emerged as the pet specialist reported an 80% crash in half-year profits to £8 million.

It put the plummet down to the restructure, which has cost it £29 million in the last six months.

The writing has been on the wall for the group veterinary sector for the past few weeks. Last month the chief executive of the veterinary business, Andrei Balta stepped down before Jane Balmain rejoined the company after previously establishing the joint venture Companion Care in-store vet model in 2001. She retired in 2014.

At the same time as Jane Balmain’s appointment Pets at Home appointed a new chief operating officer of retail – David Robinson – who joined after spending the past two years as managing director of Bestway Retail.

If re-structuring his management team and trying to turn round the company’s fortunes wasn’t enough to keep Peter Pritchard busy, then the threat of Brexit also loomed large.

Pritchard is reported as saying the group has already imported goods worth a “couple of million pounds” as part of no-deal Brexit contingency plans.

It is understood that 17% of ithe company’s goods come from outside the UK, and Pritchard said its stock supply could be disrupted in the event of delays at ports and borders under a no-deal Brexit scenario.

He said: “We don’t want families to run out of food for their pets.”

The first Pets at Home store was opened in Chester in 1991, by Anthony Preston, and in the following 27 years the retailer has become a real powerhouse in the UK although it has divided opinion throughout the pet industry with its big company attitude towards growth.

There could be some interesting times ahead.

This week saw the official opening of a new 70,000 sq ft factory by Devon-based Forthglade. The new premises based at the Okehampton East Business Park will support the company’s ambition to become the UK’s leading natural pet food manufacturer and is set to increase the already 130-strong local production team to 150 staff over the next few years.

Established in 1971 and previously based in Winkleigh, Forthglade’s purpose-built factory will be crucial for the company to meet the high demand of its award-winning natural pet food, which last year produced 40 million healthy meals for dogs. The new factory is set to double this production figure.  

With local building expertise from Devon Contractors Ltd, the development took 15 months to complete. The new factory will ensure the highest standards of quality and food safety, as well as raise the company’s green credentials with the use of recyclable white trays and sleeves, recycling water and by using excess steam from the production process to also heat its offices.  

Forthglade’s Joint MD’s, Chris Brooking and Gerard Lovell, both with a background in food production, took over the once struggling business in 2011, with the successful business turnaround increasing production fourfold and soon creating an additional 71 local jobs.  

Today Forthglade’s 100% natural dog food is sold in major supermarkets including Waitrose, Sainsburys, Morrison’s and Tesco, as well as UK pet shops, online and exporting oversees to 11 countries.

“We’ve been planning the development of the factory for over five years now, so it’s fantastic to officially open it. Throughout the project we’ve received incredible support from Devon County Council, whilst Devon Contractors Ltd ensured a smooth build and seamless transition from the old Winkleigh factory to our new Okehampton home," said Gerard Lovell, Joint MD, Forthglade.

“We were keen to keep the factory in Devon to retain as many of our staff as possible, in fact we’ve kept almost 100% of them and soon the team will be growing again, as the sector of premium natural meals and treats for dogs continues to see huge growth.

Forthglade marked its new factory’s official opening by donating more than 6,000 meals to three local animal charities: From left to right, Veterans With Dogs, ARC Animal Rescue Centre and Blue Cross.

Councillor Rufus Gilbert, Devon County Council Cabinet Member for Economy and Skills, said of the development: "It has been extremely positive to have Forthglade relocate to the Okehampton East Business Park and congratulations to them for officially opening their factory this week.

"We're pleased that the County Council has been able to play a part in supporting Forthglade's move, enabling the company to remain in Devon and grow. Its new home provides a great opportunity for the brand to continue its success story in Devon and for new jobs to be created in the area."

To celebrate the launch, Forthglade donated over 6000 meals to three local Devon charities that have dogs in their care. Veterans With Dogs,  ARC - Animal Rescue Centre and The Blue Cross.

Craig Maclellan, founder of Veterans With Dogs said of the day “It’s been wonderful to receive such a generous donation from Forthglade, it will really help nourish our young pups, many of whom are just starting their training before they go off and help transform a veterans life. Being a local Okehampton resident myself, it’s been fascinating watching the factory develop and of course wonderful to see so many jobs created as a result of Forthglade’s success."

A Forthglade team picture from the past.

With just over two months to go before PATS Sandown 2019 opens its doors, preparations are well advanced for what promises to be another successful show for both exhibitors and visitors.

It will be the first time the exhibition takes place on a Sunday and Monday in February, and visitors can expect to see an impressive showcase of new products for 2019.

More than 130 exhibitors will be keen to unveil their latest creations when the event opens on February 10^th. As well as being displayed on a vast array of exhibitor stands in the Surrey and Esher Halls at Sandown Park during the two-day show, hundreds of items have been entered into the New Products Showcase, which has become one of the most-visited areas at PATS. 

The Showcase, sponsored by pbwnews, is a great way for visitors to see and touch the new products, making it the ideal place to view the things they’ll want to stock in their store next year.

Once visitors have seen what they like in the Showcase they then have the opportunity of visiting the stands of the manufacturers or suppliers of those products to discuss them in more detail. There will be an information card beside each product, giving details, such as suggested retail price and where in the show the item’s exhibitor can be found.

All entries in the Showcase will be judged by a panel of retailers for the New Product Awards on the first morning of the show. The results will be known and highlighted throughout the Surrey and Esher Halls for the rest of the exhibition.

As well as viewing all the latest 2019 launches, visitors will also have the opportunity to take advantage of an impressive number of show offers, and discover some trade secrets from leading figures in the pet and grooming industries.

“There has been a tremendous amount of work going on behind the scenes to make sure that PATS Sandown delivers in terms of offering the widest range of exhibitors, new products, seminars from experts and grooming demonstrations…all under one roof,” said organiser Annie Foord.

“Visitor numbers from both the UK and overseas have been growing over the years and we’re confident that the trend will continue this year. There is so much to see and do, and every visitor can rest assured they will be given a warm and friendly reception.” 

Bookings for the Sandown Park showpiece are impressive, and previous exhibitors Anco, Beaphar UK, Danish Design, Dorwest Herbs, flexi, IPN, Johnson’s Veterinary Products, Kong, Marriages, Natures Menu, Petlife International, Pet Munchies, Royal Canin, Sky Pet Products, Symply Pet Foods and Trixie have already committed to the event.

There will also be a large number of companies exhibiting at PATS Sandown for the first time, including Absolutely Animals, Dogissimo, The Golden Paste Company, Mark and Chappell, and Tropiclean Pet Products.

For a full list see the PATS website www.patshow.co.uk, where you can also register for free entry to the show.

The expectation levels among exhibitors are rising as Steve Driver, of Pet Trade Innovations, explained: “It’s the best place to show off our ever expanding ranges and great new products. We are looking forward to seeing what the Sandown show has in store.”

And Emma Trevett, of Dorwest Herbs, commented: “Being a small company we can’t always get to visit all of our UK customers, so PATS is a great opportunity to meet current clients and obtain new ones.”

Pet cremation as a business has developed rapidly over the past decade. The developments in technology reflected in the professional approach that businesses now take has become a growing £100+ million pound a year industry. Pets are increasingly important in the lives of their owners who now expect as respectful a send-off as for a family member. This has led to the increase in professional pet crematoriums.

This latest installation by Addfield Environmental Systems recognises yet another first in the industry. What has made this different is that it is not being run by a business or an individual but by a Borough Council. 

The first council run pet crematorium in the UK has been launched by Barnsley Metropolitan Borough Council, who will be delivering a highly professional service utilising the expertise of their own bereavement teams. The service will be fully self-sufficient being able to be raise revenue, and a genuine benefit to the people of Barnsley.

The machine which was selected was a PET-200 pet cremation machine supplied by the industry leaders in pet cremation solutions, Addfield Environmental Systems. 

Chosen because of the efficiency, adaptability and reliability of the operational process. The machine which has become the most popular solution throughout Europe due to its ability to be securely installed in almost any location.  Due to the unique and idyllic nature of Canon Hall where it is to be operated from, it has been housed in a specially adapted container, custom finished to blend seamlessly into the surroundings. 

 “This is a great opportunity for Barnsley Metropolitan Borough Council to provide a service to their community.  This is the first council that we know of that has invested in pet cremation and it really reinforces the growth of the industry as a viable business model," said Derek Carr, Operation Director.

"We have seen constant growth in pet crematoriums during the past few years and have expanded our range to meet demand. 

"We are sure that following the success that Barnsley Metropolitan Borough Council will have more councils will realise the potential in providing this service for their residents.

"It’s a real credit to the industry, what has been achieved here, a really beautiful location where the council has made a real effort to not only provide a service but also to have made it so comforting and in keeping with the surroundings. We are really proud to have been a part of this project.”

“Today we see the opening of a new facility here at canon hall, one which will provide a very sensitive and caring service to those that have lost a much-loved pet. We believe we are the first council in the country to build and operate a pet crematorium.  Our services will work and pay for itself, putting the money back into the services.

This is a very nice place for people to walk their dogs, they are used to coming here and having the facility onsite they can come in here see the way we will deal with their pet. This facility has been created to work well and blend in with the old slate and the background of canon hall itself.

A big thankyou to Addfield Environmental for all the work you have done with us. We have already had people ask us when they can bring their pets as this is the first facility in the area, with the next nearest being in Doncaster which is a long way to go to.”  Councillor Roy Miller – Cabinet Spokesperson – Place – Barnsley Metropolitan Borough Council.

This launch in Canon Hall sees the blossoming of a project more than two years in the making.  Addfield worked side by side with Barnsley Metropolitan Borough Council to ensure that they provided the right solution to meet the needs of the community as well as ensuring to maintain the natural beauty of the surroundings.  Having carried out multiple visits between Addfield Manufacturing facility in Staffordshire, various pet crematoriums in the UK and to Canon Hall.  The teamwork between organisations has culminated in the smooth opening of the service this November.

Nineteen 87, a new, super premium dog food which uses UK sourced ingredients and supports the 'farm-to-bowl' ethos, has launched an new e-commerce website, meaning consumers and retailers can now buy directly from the source.

Having previously stocked solely on www.petshop.co.uk and Ocado, wholesalers and independent retailers can now register for a new account on the site, placing orders for Nineteen 87 stock at wholesaler prices.

Customers can now also purchase all of Nineteen 87’s super premium, baked complete, dog food and treats online through the new website. From Taster Packs, to 1.5KG boxes and Goat Bars to Duck Bites, the full range is now available to buy direct.

The website also has a new function giving customers and retailers the option to choose whether to purchase products as a one off or to have regular orders every one, two, four, eight or 12 weeks – to help with maintaining their supply of dog food and remove the worry of re-ordering.

The launch of the new website was celebrated at The Smith & Whistle, Mayfair. Joined by ‘Dogs of Instagram’ and their owners, Graham Wheeler, brand Founder and Pet Nutritionist, talked about the benefits of baked food and the new treats on offer from the website, including fan-favourites, Goat Bars and Duck Bites.  

Cooked using a gentle baking process, plus 50% fresh meat, poultry and fish in each product, Nineteen 87 sources ingredients from within the UK and only add natural carbohydrates, vegetables and botanical vitamins and minerals.

Graham, who has always had a passion in life to eat more natural foods and help his family, including his pets, do the same. For him this means cutting out complexity, using fewer ingredients and cooking with care, hence he built Nineteen 87’s bakery in St Asaph’s, North Wales.

For more information on Nineteen 87 visit www.nineteen87.co.uk  

PetSafe Brand will be launching its first global marketing campaign this December, a Christmas-themed initiative designed to engage existing customers and attract new audiences.

The new #PetSafeAdvent campaign will be executed across five of the business’ core markets – UK, USA, Canada, Australia and France.
 
#PetSafeAdvent will have an advent calendar theme and be run exclusively on social media via the PetSafe Brand Facebook and Instagram accounts.

Consumers will have the chance of winning different prizes everyday throughout December until Christmas Day. To win, consumers must complete puzzles or caption pictures and prizes will range from smaller items such as Busy Buddy toys through to bigger ticket items including Drinkwell Pet Fountains. The campaign will centre on the popular PetSafe Microchip Cat Flap as each door of the ‘Advent calendar’ will be designed to look like the Pet Door itself.
 
Angela Critchley, Global Marketing Director for PetSafe Brand, said: “The aim of this campaign is to engage consumers with our brand in a fun way during gifting season and draw attention to key products, particularly the PetSafe Microchip Cat Flap, a hero item in our range.

"This is the first time our core markets have joined forces on a campaign and as we continue our expansion, we’ll increasingly look for similar opportunities to help us generate the maximum possible brand impact.”
 
The focus of the #PetSafeAdvent campaign, the PetSafe Microchip Cat Flap is a high-tech pet door that has been designed to give cats easy access to the outside world while keeping out troublesome unwanted cats and other animals. The door works by reading a cat’s unique microchip ID and doesn’t require the cat to wear an additional collar or accessory. Suitable for cats up to 8 kg, it can be easily programmed for up to 40 microchipped cats, making it ideal for both single and multi-cat homes.

Featuring a built-in draught excluder, the PetSafe Microchip Cat Flap is simple to install and extremely secure, boasting a reinforced dual auto-latch with a four-way manual lock. Furthermore, it’s suitable for almost any type of door or window, as well as brick walls. 

The RRP is £79.99.
 
petsafe.com/UK

Nutriment has announced an expansion of its portfolio and brand over 2018 and 2019. This investment comes in response to consumer demands for further high quality, uncompromising raw feeding solutions for dogs and cats.

The existing, versatile Nutriment portfolio consists of a comprehensive range of raw cat and dog foods, including: Core – expertly formulated recipes for dogs and cats of all breeds and sizes; Just – one ingredient, complementary meal solutions for supporting at-home meal preparations; Dinner for Cats & Dinner for Dogs – raw feeding solutions for smaller, less physically active dog breeds; and Laverstoke Park Farm – organic raw meals for complete nutrition. These very popular ranges have increasingly secured Nutriment’s position as an innovator and expert in the canine and feline nutrition arena.

Nutriment has created a new range, Support, consisting of five, new raw food products for dogs: Light, Low Purine & Phosphorus, Liver, Kidney and Recovery. Low in fat and highly digestible, these recipes are specifically designed to provide nutritional support for ongoing health concerns more prevalent to today’s dogs.

Nutriment’s highly qualified team of nutritionists and keen dog lovers believe in a dedicated approach to producing enhanced raw food. This means that each meal is manufactured by hand with care, attention to detail and animal health and happiness in mind.

“With an ever-growing emphasis on the importance and awareness of canine nutrition, we felt it was necessary to create a range which could provide our customers with the ability to nutritionally support their dogs’ health concerns,” comments Suzanne Brock, Managing Director of Nutriment.

“Our in-house canine nutritionists have liaised closely with veterinary partners and experts in the industry to ensure that the recipes and final products are of superior quality and effectiveness. This includes the use of specially selected, premium ingredients, including British, human grade meats and natural superfoods. Producing the best foods possible is a fundamental principle to us at Nutriment.”

Not only are Nutriment leading the market with raw nutrition support, they have also announced a brand expansion, with the launch of Leo & Wolf. Intending to make raw food even more accessible and convenient, the brand is launching with six, raw, frozen meatball products with complete and complementary varieties. The meatballs will be commercially available from supermarket retailers and will bring raw feeding solutions to a wider range of consumers.

“At Nutriment, we wholeheartedly believe that raw feeding our animals with enhanced raw foods is in their best interests in all aspect." adds Suzanne.

"We’re so passionate about the ethos behind raw feeding that we wanted to make this option a reality for as many dog and cat owners as possible.

"Many people assume, unnecessarily, that raw feeding can be time and space consuming. If stocking raw food products at local supermarkets for shoppers to incorporate with the weekly shop is what will make raw feeding more accessible, then that’s what we endeavour to do."

More details on the launch of Leo & Wolf will be released shortly.

For more information, visit www.nutriment.co.uk.

Manchester-based pet bed specialists Scruffs has announced the return of its annual social media mass giveaway event this December.

Scruffs® will give away more than £1,200 worth of products (RRP) during the 15-day event, running from today (Thursday) until december 13.

A company spokesperson for Scruffs said: "’Scruffsmas’, as it’s known to our followers, is our favourite time of year and one of the most opportune times in which we are able to give something back to our community of fans.

"This year, we’re thrilled to be able to offer a range of fan-favourite Scruffs beds, along with new product launches which will be revealed along the way. We’re looking forward to everyone joining in with the festive fun."

The company has given away more than £4,000 worth of stock in Christmas giveaways alone in the past five years.

In 2015 the company notably donated a Grizzly Bear Bed (RRP: £199.99) to Border Collie Rescue UK as part of their Christmas event. In 2017 it ran a 10-day giveaway event which amassed to £1,000 worth of prizes during the festive period.

To get involved with the giveaway, visit the Pets Love Scruffs Facebook page for further instruction.

Argos is selling Christmas trees with the bottom half removed – to make them safe for homes with playful cats and dogs.

The tree stands at 6ft but the branches and decorations starting halfway up, thus removing temptation from pets who might otherwise play with low-hanging branches and baubles.

Called the Home 6ft Half Parasol Christmas Tree, it retails at £33.33 or £37.50 for a snowy version.

An added benefit of the tree is that there’s plenty of room to pack your presents underneath – just make sure they are pet friendly too!

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The Pet Industry Federation has revealed the winners of this year’s PIF Awards.  

The Awards winners were announced on Tuesday at a themed black-tie dinner at the Whittlebury Hall, Towcester, Northamptonshire.

This year’s winners are

Retailer of the Year (sponsored by Agria Pet Insurance)

Winner (Independent): Redpaw Pet Supplies, Plymouth

Winner: Kennelgate – Pets & Friends, Lichfield

Finalists: Digbys Pets & Aquatics, Skegness; The Dog House, London; PetLondon, London; The Pet Experience, Weymouth

Manufacturer of the Year (sponsored by PATS)

Winner: Natures Menu

Finalists: Danish Design; Doodlebone; Marriages Specialist Foods; Naturediet; Perf1c Bybenji

Export Strategy Award

Winner: Benevo

Finalist: Wildwash

Grooming Business of the Year (sponsored by Jelf)

Winner: KD Grooming Studio, Wincanton

Finalists: Barkingham Park Pet Spa, Neath; Canny Cuts, Shrewsbury; Muddy Pawz, Wakefield; The Dog House, London

Kennel of the Year

Winner: Home from Home Pet Care Ltd, Hull
Finalists: Orchard End Kennels, Crediton; Quintessential Quarters, Stafford

Cattery of the Year

Winner: Mayfield Cattery, Mayfield

Finalists: Chequer Trees Cattery, Heathfield; Hedgerows Cattery, Norwich; Lea Wood Cattery, Gainsborough; The Cats Whiskers, Bedford

Dog Walking Business of the Year

Winner: Happy Hounds, Winchester

Finalists: Friends for Pets, Bristol Branch; Muddy Pawz, Wakefield; Woof Walkies, Wrexham

Home Boarding Business of the Year

Winner: The Pet Joint, Denbigh

Finalists: Barking Mad, Fife & Kinross; Friends for Pets, Bristol Branch; Holidays 4 Dogs, York; Woofies Pet Services, Abergele

Dog Daycare Business of the Year

Winner: Claire’s Comfy Canines, Burnham

Finalists: Buddies Doggy Daycare, London; Doodley Dogs, Crawley; Happy Hounds, Winchester; The Wag Club, London; Willow Tree K9, Biggleswade; Woof Walkies, Wrexham

Product Innovation Award

Winner: SureFlap Microchip Cat Flap Connect

Finalists: Naturediet Eco-Friendly Packaging Range; Peak Pet Products Pet Weighter; Pet Trade Innovations Doc & Phoebe’s No Bowl System; Poppy’s Picnic; Siccaro Supreme Pro Dog Drying Robe; The Groomi

Sustainability Award

Winner: Naturediet

Finalists: Marriages Specialist Foods, Pooch & Mutt, WaggleAntics, Wildwash

Special Achievement Award

Winners: Marion Stinton, Henry Bell & Co; Matthew Hood, Marriages Specialist Foods,

Lifetime Achievment Award

Winner: Karen Pickwick, pbwnews

Premium dog food brand Billy + Margot has become an official sponsor of Crufts dog show taking place at the NEC on 7-10 March 2019.

The sponsorship will see Billy + Margot raise awareness of its new range of dry, wet, raw and treats, products.

Within the Crufts main exhibition hall at the Billy + Margot stand, visitors will have the opportunity to talk with the brand's founder Marie Jones. As a canine nutritionist, Marie will be able to provide nutritional advice to dog owners while highlighting the importance of diverse ingredients to provide variety, flavour and optimal nutrition for dogs. 

Marie said: “We are thrilled to be returning to Crufts in 2019 as one of their official sponsors. It’s a wonderful platform from which to showcase our exciting new range for the first time, and I look forward to sharing my expertise in canine nutrition with visitors to the show.

"I will be based at the Billy + Margot stand and hope visitors will stop to find out more about our range of dry, wet and chilled dog food, and pick up samples of our exciting and nutritious dog treats.” 

Caroline Kisko, Kennel Club Secretary said: “We’re pleased to welcome Billy + Margot back to Crufts as official sponsors. We recognise the importance of quality brands at our show, and value the expertise and range of products they can offer to visitors of Crufts. Billy + Margot share our passion for the health and wellbeing of dogs and we hope visitors to the show will benefit from their presence and expertise.”

Billy + Margot’s premium products are grain-free and packed with quality protein as well as superfoods and holistic ingredients, and specifically designed to cater for dogs’ complex dietary needs.

Billy + Margot will announce details about their exciting plans for their stand closer to the show’s opening.

OATA has welcomed news that the Scottish Government is to look at introducing new legislation on pet shop licensing in Scotland following a campaign by Jeremy Balfour MSP.

Mr Balfour’s office this week confirmed it has received a letter from the Cabinet Secretary for the Environment, Climate Change and Land Reform Roseanna Cunningham which states:

“I hereby indicate that the Scottish Government will initiate legislation, within the current session of the Parliament, to improve animal welfare by enhancing local authority pet shop licensing powers and update the licensing system currently set out in the Pet Animals Act 1951, including in relation to licence conditions, fees and inspections.”

OATA Chief Executive Dominic Whitmee said: “I’m pleased that Mr Balfour’s proposed Members Bill to look at a variety of issues relation to pet shop licensing in Scotland will now be taken up by the Scottish Government within this current session of Parliament.

“For many years OATA has been calling for a common, coherent and consistent set of mandatory licensing standards for pet shops which are properly enforced by well-trained and knowledgeable local authority inspectors.

“Whilst we fully support proposals to strengthen the licensing regime in Scotland, as we have found in the English experience with Animal Activities Licensing, a good outcome will depend on the detail of what is actually proposed and care is needed to ensure any changes are applied sensibly and proportionately. We would not want to see excessive and unnecessary burdens on business that in reality contribute little or nothing to improving animal welfare.

“As this proposed legislation concentrates purely on pet shops we would expect OATA to be consulted at an early stage because, as our reports into pet shop licensing across the UK have revealed, more than 70% of the shops that require such a licence sell fish.*”

OATA will now be writing to the Cabinet Secretary to register its interest in the progress of the new legislation.

• Read the Cabinet Office letter
• Read OATA's submission to Mr Balfour’s original consultation on his proposed Pet Shop Licensing Members’ Bill
• Read OATA's 2016 report into pet shop licensing

*OATA Freedom of Information report 2016 showed that in Scotland alone there were 156 licensed pet shops and 71.8% sell fish (112 shops), 57.1% sell small mammals, 44.2% sell reptiles, 41% sell birds, 4.5% sell cats (7 shops) and 3.2% sell dogs (5 shops).

Pet owners are set to spend around £274 million on pets this Christmas, with 81% of Brits admitting to buying their four-legged friend a gift, according to new research.

A study of UK pet-owners* commissioned by Natures Menu, has revealed the average amount Brits spend on canines or felines during the festive season is between £10 and £30. However, eight per cent of the nation will splurge over £50 - more than what they spend on a relative.

Pet owners aged between 18 and 24 years old are the most festive animal-mad, with 20 per cent admitting to splashing out the most.

The top five gifts for pets this Christmas are:

1. Favourite treat (60%)
2. Soft or squeaky toy (44%)
3. Tasty meal (27%)
4. Ball/ outdoor activity (19%)
5. Pet advent calendar (14%)

Melanie Sainsbury, Veterinary Educational Manager at Natures Menu, said: “The research shows that our dogs and cats really are part of the family, with such a high proportion due to find a gift under the tree this Christmas. However, it’s important that we buy the right gift to make them purr with pleasure or wag with excitement.

“Just like us, some pets are known to put on weight over the Christmas period, therefore presents which encourage exercise are always a hit for health and wellbeing. Always ensure that whatever item you purchase for your pet, they are always monitored whilst playing with it and be sure to remove any damaged or broken toys immediately to prevent any emergency trips to the vets over Christmas.

“With over half of us giving our pet their favourite treat this Christmas, it’s important to buy from reputable companies. A treat doesn’t have to be Santa shaped or sugar laden – natural un-cooked bones, chews and high meat chunks are usually most welcome and no matter how wide those puppy eyes get, never chocolate, mince pies or Christmas cake.”

*Research by The Leadership Factor conducted in November 2018 with 1,000 UK pet owners.

**PFMA pet population survey 2018, 17 million cats and dogs in the UK

The nominations deadline has been extended for the Ceva Animal Welfare Awards 2019, which celebrate the achievements of remarkable people from the farming, veterinary and charity industries.

Nominations can now be accepted until Friday 25^th January, giving people more time to nominate individuals and organisations which go above and beyond to improve animal health and welfare both in the UK and abroad.

The award categories include:

Chris Laurence Vet of the Year – sponsored by Vet Record

This award is dedicated to our head judge, Christopher Laurence, in recognition of a veterinary surgeon (either companion or farm animal) who demonstrates their commitment to the continuous improvement of animal health and welfare.

Vet Nurse of the Year – sponsored by Agria Pet Insurance

This award is to give appreciation to a veterinary nurse (either companion or farm animal) who excels in their role by demonstrating and/or educating to the highest level of animal health and welfare.

Charity Team of the Year – sponsored by PDSA

This award is for an inspiring team whose drive and passionate dedication has changed the lives of animals for the better.

Charitable Contribution of the Year – sponsored by Blue Cross

This award is for an individual, in either a voluntary or paid role, who is constantly committed to making a difference to animal welfare.

International Cat Care Welfare of the Year – sponsored by International Cat Care

This esteemed award recognises an individual who has made a significant contribution to the development of feline welfare. The winner of this award is selected by International Cat Care and therefore this category is not open to nominations.

Farmer of the Year – sponsored by R.A.B.I.

This award is for a farmer who strives to provide and encourage a high standard of animal welfare on their farm(s).

Farm Educator of the Year – sponsored by NADIS

This award is to acknowledge the work of a SQP, advisor, university or other educational institute, that works hard to research and educate on the importance and benefits of farm animal welfare.

Outstanding Contribution to Animal Welfare – sponsored by Your Dog and Your Cat magazines

This award is for an individual or team that stands out from the crowd by influencing and significantly contributing to making a visible difference in the world of animal welfare.  This award is selected by our judging panel, from all nominations received for 2019 and therefore this category is not open for direct nominations.

The winners and runners up will be honoured at a glittering ceremony taking place on the eve of BSAVA Congress on 3rd April 2019.  If there is a farmer, vet, vet nurse, animal welfare professional or animal welfare team that you feel deserves to be recognised for their ongoing commitment to animal welfare, visit www.cevawelfareawards.com to nominate. 

In a move to further advance Glee’s specialist Pets at Glee section, a dedicated team member has been recently appointed, helping to further cement Glee’s representation of the pet and pet accessory market. 

Joining the team will be Siobhan Smith. A seasoned exhibition professional, having previously worked on the Ideal Home show, Siobhan will be bringing her extensive experience with her as she looks to develop Pets at Glee in 2019. Her role will focus on bringing more leading UK and international pet brands to the September exhibition, as well as looking at ways for Glee to build its reputation and relationship with leading pet experts and organisations.

Talking about Siobhan’s appointment, Glee’s Event Director, Matthew Mein said: “2019 marks a new chapter for Pets at Glee as we look to broaden its reach. From helping garden centres to maximise this profit potential and to develop their on-stop-shop offering, to arming pet retailers with the best selection of niche suppliers and complimentary brands, Pets at Glee will offer a totally different and unique proposition; one that we feel the industry will not want to miss.”

Siobhan added: “I join the Glee team at a time of continued development and growth, especially the Pets at Glee section. The potential of this area, and the opportunities it can present both garden and pet retailers is unrivalled. There is a lot of hard work to be done but it’s a hugely exciting prospect."

The new Duck Biscuits sit in the treats range alongside the ever popular Salmon Treats. Containing natural ingredients and with no added sugar, Duck Treats also contain cranberry and beetroot for an antioxidant boost and a taste that dogs love.

The new Duck Treats have just gone live on the tails.com website and ready to be added to festive deliveries. The biscuits will feature in the brand’s Christmas marketing campaign.

Jessie Plumpton, Head of Food, Technical and Process Improvement at tails.com, says: "Duck Treats are a great addition to our range. Containing natural ingredients, no added sugar and nine calories a treat on average, you can feel good about rewarding your dog."

Sean McCormack, Head Vet at tails.com, explains: "Duck is a great source of protein and is also good for sensitive digestion as it’s not a common cause of dietary intolerances or allergic reactions in dogs. It also has a really rich and indulgent flavour that dogs will love."

The arrival of Duck Biscuits also coincides with the launch of new packaging within the tails.com treats range, which is 100% recyclable.

Just over one year ago a new toy called PetBloon first came to the attention of the pet trade when it appeared as a prototype at PATS Telford 2017. Fast forward 12 months and this innovative product is set to become a bestseller in pet stores this Christmas.

PetBloon was officially launched at Interzoo in May where it became a sell-out success, attracting interest and orders from more than 20 countries, including North America, South Korea and Singapore as well as mainland Europe.

Now PetBloon is targeting UK dog owners, especially those looking for a special gift for their pet during the festive season.

Created following the highly successful launch of a toy for babies called the BubaBloon, which works on similar principles, PetBloon is a playful and colourful light fabric cover for balloons.

Lorna Edwards, CEO of BloonCo Limited, has been the driving force behind both BubaBloon and PetBloon, and appeared on BBC2’s hit TV series Dragons’ Den with the baby product.

“I got really positive feedback from Deborah Meadon. She got the product and understood I was a businesswoman who knew what I was doing,” said Lorna. “Peter Jones was his usual self, trying to make his point, and they showed him stamping on the product with his size 13 feet and it burst.”

Despite Peter Jones’ reservations BubaBloon became a success, especially overseas with 95% of the products manufactured being directed to the export market. And it was this success that led to the birth of PetBloon.

“I have an amazing business partner, Jane Johnstone, who has an Airedale hound,” added Lorna. “Jane took a BubaBloon home one evening and the dog got hold of it. Whilst he did burst it she got on the phone to me and said she thought we could change the fabric and dogs could have fun too.”

It was during a visit to the Pet Asia Fair in Shanghai in 2016 that Lorna realised there was potential in the PetBloon concept.

“I was amazed at the size of the show but astonished at the lack of innovation in the pet toy market,” she said.

“Indeed that year it was clear that the route suppliers were taking was in the diversity of pet foods and grooming products. I returned from that trip thinking that we were definitely onto something with PetBloon. 

 “In 2017 we introduced the concept at PATS Telford, ideally for customer feedback on product and packaging. It exceeded our expectations and attracted over 200 stand visitors. The rest is history. PetBloon is born, the pup is here.”

Lorna and her team tested the prototype version with a number of dog owners, who all gave the product the thumbs-up, especially those with smaller breeds (under 10kg), although larger dogs still had fun playing with PetBloon.

Here are some of the comments from product testers:

• My little Schnauzer doesn't have the best attention span in the world and is scared of most things but this gets her engaged right away!
• My Dachsie totally loves her PetBloon, in fact it’s her favourite toy.
• Great idea. Perfect for playing inside and in the garden. Great value too!
• 5-star entertainment for dog and owner

The PetBloon comes with a cover and three balloons and has an RRP of £9.99. It is available direct at petbloon.com/trade or via Pedigree Wholesale.

Scottish-based The Raw Factory Ltd has recalled various raw pet food products containing tripe and pork because of a salmonella scare.

In issuing the product recall, the company placed point of sale notices in all retail stores selling the products. The notices stated:

“Due to previous issues related to our freezer breakdown we are recalling the following – all tripe or pork products including mixes purchased between 19/09/18 and 31/10/18 as these contain salmonella bacteria.

“Please return these directly to Hungry Hounds or dispose of in person. Please do not use these products. A full refund will be given on any affected products.”

The Food Standards Agency also alerted pet owners about the product recall. It said: “Salmonella is a bacterium that can cause food poisoning in humans and animals. The product could therefore carry a potential risk, either through direct handling of the pet food, or indirectly for example from food bowls or utensils or contact with the faeces of infected animals. In humans, symptoms caused by salmonella usually include fever, diarrhoea and abdominal cramps.”

Hungry Hounds Pet Supplies posted this message on its Facebook page:

A full list of the products recalled can be found by clicking here

Denzel’s has been making waves since launching its healthy everyday snacks for dogs this Summer. Its snacks have been well received by dog owners everywhere proven with international listings. With so many brands out there it can be hard to get noticed. But Denzel’s does!

Proof can be found on Denzel's Instagram account, which received well over a million views in less than a week!

Insta lovers can add a range of gifs to their posts that feature Denzel, the chocolate cocker spaniel as different characters - diving into his fancy dress box.

Chef Denz, Superdenz and teacher Mr. Denz characters can also be found on collectible cards that give top tips for responsible pet ownership included in every pack.

Denzel’s began when co-founders James Lacy and Nathan Perry put their heads together to come up with the perfect, everyday healthy snack for James’s cheeky cocker spaniel Denzel. And, with over 10 years’ experience working with successful pet food brands between them, they were perfectly placed to create something new for that gap in the market, and, being backed by Virgin Start Up only adds to their kudos!

Denzel’s come in a pack of three chews (RRP: £2.50 each) from superfood and protein bars to nut butters.

For further information on becoming a stockist and getting Denzel’s hand-baked dog chews on your shelves in time for Christmas, or if you would like more information on the dog chews in general, contact Nathan or James via email: woof@denzels.co.uk or phone: 0208 0049 111. You can also check out Denzel’s online: www.denzels.co.uk

Exeter's oldest pet shop will close on Christmas Eve after 53 years trading.

Janice Buckland, owner of Exeter Pet & Garden, said the time was right to shut the legendary store following the death of her husband last year.

Having opened the store in 1963, David Buckland built up a loyal customer base specialising in traditional pet supplies and animals including tropical fish, parrots and other exotic birds.

David and Janice ran the shop together for 34 years before David's death at the age of 74 in 2017.

"Sadly the time is now right to close the shop," Janice told the Devon Live website.

"It's been a wonderful experience and I will miss it.

"Being able to work alongside animals every day has been such a joy and the customers have been brilliant."

The full story can be viewed by clicking here