Firecracker Films are currently working on the second series of 'The Customer Is Always Right', and urging pet entrepreneurs to audition to appear on the show. A number of companies from the pet industry, including Henry Wag and Pet Rebellion, featured in the first series.

The hit BBC television programme celebrates small businesses, entrepreneurs, and people that are proud and passionate about their products.

From start-ups and prototypes, to products that are already on the market, the production company is looking for entrepreneurs and product designers from all over the UK to showcase their work to a larger market and crucial customer testing. The submitted product should be for the consumer market and for general public use and will ideally be tangible and testable.

 “The Customer Is Always Right is an exciting series that follows budding entrepreneurs from across the UK as they try to make a success of their inventions. They are making everything from pet accessories to health and beauty products, home and garden tools, to children’s gadgets,” said a spokesperson for Firecracker Films.

Each episode of The Customer Is Always Right will feature three entrepreneurs, with audiences hearing about the inspiration behind their creation and the sacrifices they had to make in getting their dream item funded and brought to market.

Crucially, their new products will be tested on the people who are most important – the customers. There will be a cast of returning customers, all with different points of view, who are ready to road test the entrepreneur’s products and unleash their honest thoughts on everything from the design to the practical use to the selling price. They’ll unbox and deliver their assessments before scoring each product. And because the customer is always right, they will pick the winner.”

If you are interested and would like to find out more information about this opportunity, then email the Firecracker Production team directly products@firecrackerfilms.com  or contact Danny Robertson on 0141 611 9619.

Pictured above: Grantley Rogers (far right), of PetQuip Award winners Henry Wag, appeared on the first series of The Customer Is Always Right.