Supermarket chain Aldi has apologised to a dog owner who claimed she found shards of plastic in one of their treats.

The dog owner posted images on Facebook which appeared to show small pieces of blue plastic embedded in the bone-shaped biscuits.

Nicola McMahon wrote on Facebook: “If anyone buys their dog treats from Aldi UK be aware I’ve come across blue plastic and jaggy plastic in their Bisky Bones today.

“Glad I noticed it before I gave them to Winston. Also checked the ingredients and it definitely doesn’t say plastic

An Aldi spokesperson told Edinburgh Live: “We apologise to Ms McMahon and would encourage her to contact Aldi to return the product so we can further investigate this with our supplier.”

Pictures taken from Nicola McMahon's Facebook page.

In a recent survey, nearly 90% of Naturediet customers said that they would be happy to recommend the brand to a friend.

In September 2018, Naturediet launched Feel Good, their revamped range of wet dog food and are the first UK dog food manufacturer to specialise in sustainable Tetra Pak cartons for packaging their full range of wet food and treats.

Naturediet are proud to challenge change having led the way in packaging over their 40 year history, being the first wet dog food manufacturer to use the plastic tray when the company started in 1976.  

Having listened to customer feedback on the use of these trays, and being aware of the growing global concern for recyclability, the company made the decision to invest in an innovative new production line which enables them to produce in eco-conscious and environmentally friendly packaging. 

Whilst some of the company's existing customers have been vocal about the functionality of the new packaging, the increase in new consumers to the brand, and the feedback from other long standing customers speaks volumes about the current consumer consciousness with regards to plastic pollution.

Here are some comments from consumers:

• "...the new packaging is amazing and recycling is so much easier than the old plastic cartons ~ Well done Naturediet & congrats!!"
• "The new packaging is fab. easy to open and store... Please keep the new packs."
• "New pack a vast improvement."
• "...love being able to reduce plastic use with your new packaging."

Naturediet are proud of their mission to ditch the use of single-use plastic, and their move to become a more environmentally friendly business.  The company's 100% British made, natural wet dog food is made on site in their Norfolk based factory with ingredients sourced as locally as possible.

Despite some initial confusion over the new packaging being recyclable due to its mixed materials, Naturediet are working with Tetra Pak to educate consumers on how the packaging manufacturer reforms their packaging at the Tetra Pak dedicated recycling plant in Halifax.  

Tetra Pak cartons are a great alternative to plastic trays, pouches and cans.  The cartons are made of 6 layers that include FSC certified paperboard and aluminium which are protected by 4 layers of polymer and 92% of councils are now able to collect the cartons to begin their journey to be recycled.   

The paper fibres, once pulped, are separated from the polymers and aluminium and the pulp goes on to create new recycled paper products such as the inner tube of toilet roll.

The polymers and aluminium are extracted and are then used to make a variety of new products such as; Green Roof sheets, bins and school desks.

You can read more about Tetra Pak recycling here: http://www.tetrapakrecycling.co.uk/

Naturediet is available direct, or exclusively via Bestpets in the UK, and Glenkrag in Ireland.  For more information on the company, please visit https://www.naturediet.co.uk/

Pets at Home has revealed it will consider further stockpiling of products ahead of the new Brexit deadline if a no-deal were to remain on the cards.

Chief executive Peter Pritchard said the retail chain had already run down the £4m of stock they stockpiled ahead of the original March 29 exit date.

“We will always protect customer availability. Our focus is on making sure our customers can buy the things they want,” he said.

Pets at Home previously warned that 17% of their products come from outside the UK and stock supplies may be disrupted in the event of a no-deal Brexit over delays at ports and borders.

Pritchard said the company has been protected from some Brexit uncertainties that are hitting other businesses.

“Pets are part of the family and we can see even through these challenging times that people continue to spend on their pet.”

Lily’s Kitchen has reported over 150 strong new global leads were made at Zoomark 2019 in Bologna, fuelled by global consumer demand for premium natural food for pets.

Established in 2009 and now the UK’s leading producer of premium, natural pet food, Lily’s Kitchen already boasts around a quarter of its total sales from international markets including France, Germany and Italy. But the innovative company is now also spearheading a drive to establish a premium pet food offering in new territories such as the Middle East, from where there was strong interest at Zoomark.

Comments Thomas Bayel, Head of International Sales at Lily’s Kitchen:  “As a business, we are at a very exciting moment in our growth, pioneering natural pet food growth both in the UK and abroad.

"Consumers can see a difference when they switch their pets to our food and this recognition continues to bring new customers into our brand. 

"Our plans for further expansion into international markets including Europe, UAE and further afield are very much underway, together with further exciting product innovation, which is synonymous with the Lily’s Kitchen brand, both here in the UK and overseas.

"As the largest European pet trade show in 2019, Zoomark was the perfect forum for us to meet our current customers and new potential ones. It was also the ideal opportunity to present our latest innovations such as our new Woofbrush dental chew and to provide on-site training.”

As a global natural pet food pioneer, the brand also undertook a number of Italian media and web media interviews, discussing the pet food market and latest innovations

• 75% of Brits bought a pet for unconditional love
• Brits spend 7.5 hours a day with their pet
• The Pet Health Club launches search to find UK’s Pet Hero of the Year

Animal lovers are buying pets to be their best friends and provide unconditional love, highlighting how pets are central to their owners’ happiness. 

New research by The Pet Health Club⁽¹⁾ reveals that nine out of 10 (88%) animal owners claim they bought a four-legged friend for companionship and three quarters (75%) for unconditional love⁽²⁾. More than one in 10 (13%) also said they bought a pet instead of having a baby.  

Top 10 reasons Brits get a paw-fect pal:

1. For companionship
2. Pets offer unconditional love
3. To get fit/ exercise with a pet
4. Pets are entertaining
5. Pets are cute
6. I bought a pet instead of having a baby
7. My partner wanted a pet
8. My children wanted a pet
9. To teach my children responsibility
10. I wanted to socialise via having a pet

To celebrate the emotional and practical role pets play in their owners’ lives, The Pet Health Club is launching a national competition to find the UK’s Pet Hero of the Year⁽³⁾. Did your cat comfort you after the death of a loved one? Perhaps your rabbit alerted you to an intruder with their excellent hearing. Has your dog detected an illness that you weren’t aware of? Whatever it is that makes a pet extra special, The Pet Health Club wants to know.

TV Vet, Rory Cowlam said: “Pets sit at the heart of families with half (49%) of us having a fluffy friend⁽⁴⁾. Our animals are there for us in good times and bad, always there to lend a helping paw when times get tough. It’s not a surprise to me that The Pet Health Club found that we think of pets as part of the family, I certainly think of my cat Tripod as mine.”

“I’m really excited to be involved in The Pet Health Club’s search for the Pet Hero of the Year. There are so many amazing animals that have done incredible things to help their owners. We are looking for courageous cats, daring dogs and reassuring rabbits to enter our competition. If you think your animal has done something heroic let us know.”

The winner will receive an annual membership to The Pet Health Club and one year’s supply of pet food. To enter pet lovers can email The Pet Health Club onhero@thepethealthclub.co.uk or share a photo of their dog, cat and rabbit on their social channels using #PHChero.

Brits are spending significant quality time with pets, dedicating 7.5 hours a day to being with their furry friends. During this time 8% of pet owners tell all of their worries to their animal and 5% say they depend on their pet for support.

Furry pals are compensated for their loyal service to their owners as 78% say they would rather buy a treat for their pet than themselves. 

Rory Cowlam provides five top tips for keeping your pet in paw-some condition:

2. Paw-lympic training: Animals need lots of exercise to keep them fit and healthy. The amount of exercise needed is dependent on what type of pet you have and what breed they are. Be sure to research what activity your furry friend requires. Getting moving outdoors will help to keep you in top shape too.
3. Healthy hounds: To keep your beloved animal in pur-fect condition it’s important to ensure they have regular health checks and you keep up to date with their vaccinations. Monthly flea treatments and working treatments every three months are also a must for paw-sitively healthy pets. The Pet Health Club includes your vet health treatments for a monthly cost, saving you money while keeping your animal healthy.
4. Top teeth: It can be hard to get your four-legged friend to stay still for long enough to brush their teeth. However, keeping on top of oral hygiene is key for healthy pets. If you find brushing your animal’s teeth too hard, try using chew toys or dental sticks to maintain pearly whites.
5. Pampered pooches: We can often get carried away showing our fur babies how much we love them with extra treats or too much food. However, animal obesity is a serious issue and can lead to health concerns for our best buds. Manage portion sizes and try to make treats only occasional.
6. Playtime: Animals are just like us and get lonely too. Our research found that pet owners are spending 7.5 hours a day with their pet. Make sure you too are dedicating some time to playing with your fluffy pal each day. Studies have found that spending time with pets relieves stress and increases energy and happiness⁽⁵⁾, so devoting some time to your cuddly friend will be beneficial to you as well.

⁽¹⁾ The Pet Health Club is a monthly subscription service which offers preventative treatment and services throughout the year for your pet for a monthly cost. Cats, dogs and rabbits are all eligible to join the plan. The benefits included will vary depending on the type of pet that you have. You can find out everything that is included in the plan by visiting the website.

⁽²⁾ The Pet Health Club surveyed 1,135 of its members between 25 April - 6 May 2019.

⁽³⁾ To find out more about The Pet Health Club competition visit thepethealthclub.co.uk/pet-hero. Terms and conditions apply.

⁽⁴⁾ The PDSA Animal Welfare Report found that 49% of the UK has a pet

⁽⁵⁾ Research by the University of British Columbia found that when students are allowed to play with cuddle therapy dogs their stress levels plummet, and energy and happiness increase.

Leading grooming supplies manufacturer Mutneys Professional Care Ltd is celebrating almost 25 years in the grooming industry by hitting the road to share its expertise and show off its range of high-quality products.

The Mutneys Professional Pet Care Ltd team will be at a range of trade shows throughout the summer offering personal advice to all those involved in the dog grooming industry.

Company founders and directors, Stephanie and Jamie Roberts, are hoping to meet as many professional dog groomers as possible offering face-to-face advice based on their 24 years in the business.  

‘It’s always a wonderful experience to get on the road to meet professional dog groomers and hear about their businesses first-hand. Nothing beats face-to-face advice and these shows give us the chance to see lots of our existing customers, meet new faces and share our experiences,” said Stephanie.

They will be showcasing their expertise and products at the Great North Groom at Leigh Sports Village, Greater Manchester on June 2^nd, the Parti Poodle Club Show at Tomlinsons Show Hall, Leicestershire on June 9^th and Cwnfest at the United Counties Showground, Camarthen on June 30^th. On September 1^st the Mutneys’ team will be at Groomfest at the Kennel Club Building, Stoneleigh, Warwickshire and at Cymru Groom, Neath Sports Centre on September 15^th.

On show will be the Mutneys professional pet care range which includes salon quality shampoos, fragrance sprays and coat care products as well as professional scissors and clippers, creative grooming products, accessories and salon equipment.

Keep an eye out on social media for pre-ordering and to see what products will be available at the show, including the new Durati clipper by Aesculap, that has gone down particularly with established customers.

Stephanie and Jamie are proud of their company’s pedigree. They had both been brought up with dog grooming and manufacture many of the Mutneys products at their headquarters in Shropshire. All their products and equipment are sourced, tested and manufactured to make sure they deliver the highest salon quality finish.

Full details of the Mutneys summer show season can be found at the website www.mutneys.com, across social media or by emailing sales@mutneys.com.

In support of the British Heart Foundation’s National Walking Month campaign, 10 employees and eight dogs from raw dog food manufacturer, Poppy’s Picnic, took on a 10 mile walk in the local Wiltshire countryside to raise funds for the cardiovascular health charity.

Employees of the Melksham-based company took part in an extended lunch time walk, which suitably included a picnic break, in support of the British Heart Foundation which seeks to make life-changing differences for people with heart and circulatory diseases. The foundation funds over £100 million of research each year, enabling those with existing conditions to seek successful treatments to lead longer and happier lives.

Poppy’s Picnic is a proud business in Wiltshire with strong links to the countryside as all their produce comes from local farms or is grown in the fields surrounding the headquarters. The raw dog food company emphasises team bonding (including the doggies!) which made the 10 mile walk a perfect fit, providing an opportunity to get out into the Wiltshire countryside which plays such a vital role in the business.

Poppy’s Picnic Founder, Dylan Watkins says: “Many of us have had family and friends affected by heart disease. Knowing our donation will contribute to life-saving research around the disease responsible for a quarter of deaths in the UK really spurred us on. 10 miles is nothing when you think about the journey that so many families go through for a loved one. Everyone was keen to get involved, even our 30 weeks pregnant Head of VIP Services joined us part of the way. We think she has a valid excuse for cheating!”.

He continues: “With the warmer months approaching, we'd encourage everyone to get out there. Even if you are a couch potato, you have to start somewhere and even those of us who are mostly desk bound all day were surprised at what we achieved. Plus, there’s now a great number of services such as Borrow My Doggy if you are in need of a companion. We will be encouraging all of our customers to take part and share their walks on social media.”

The award-winning dog food manufacturer regularly supports charitable causes including Dogs For Good who supports people with a range of needs including physical disabilities, autism and dementia, and Pawprints to Freedom Rescue, a not-for-profit rescue for dogs that are in need of a loving home.

Natures Menu has further strengthened its marketing team with the appointment of Jack Abbott as Brand Manager and Tom Wood as Digital Marketing Manager.

Jack (pictured above right) has extensive brand management experience having previously worked for Kettle Foods and Challs International and will be responsible for driving continued growth of the Natures Menu portfolio, with specific responsibility for managing the development of the True Instinct brand.

Jack is eager to transfer his skills acquired in the grocery sector and bring them to bear within the pet food market, working across the full marketing mix to deliver initiatives that grow brand awareness and consumer acquisition, whilst managing innovation projects to further expand the consumer appeal of the Natures Menu raw and natural proposition.

Tom (pictured above left) joins the market leaders in raw feeding from his former post at IT Governance Publishing, where he worked as Sales and Digital Marketing Executive; prior to that he worked as a Copywriter for Further Marketing Expert Labels. He holds a BA Journalism degree from Sheffield Hallam University.

As part of his new role, Tom will be responsible for all digital aspects of Natures Menu’s marketing campaigns. This will include creating content for the brand’s email campaigns, writing product descriptions for the website and liaising with Natures Menu’s external agencies.

Craig Taylor, Managing Director of Natures Menu, said: “We’re delighted to welcome both Jack and Tom to the business as part of our ongoing strategy to further drive our rapid growth within the raw and natural pet food sector. These appointments cement our commitment to the future development of Natures Menu, greatly enhancing our already talented team. 

“It comes at a very exciting time for us, having added another string of awards to our bow after being named Manufacturer of the Year at the 2018 Pet Industry (PIF) Awards, and being ranked in the top 100 of The Sunday Times HSBC International Track 200 of midmarket private companies with the fastest-growing international sales.”

Natures Menu specialises in raw dog and cat food made with fully traceable quality meats and fish, blended vegetables, fruits and healthy carbohydrates. It uses British suppliers and ethical product sources wherever possible.

Retailers wanting to find out more information about Natures Menu and its range can email trade@naturesmenu.co.uk, phone 0800 0183770 or visit

www.naturesmenu.co.uk/trade-landing. By registering for a trade account, retailers can gain access to hassle-free online ordering, great value freezer deals and point of sale, plus free training and the option to become a qualified Raw Advisor.

Southern Counties Veterinary Specialists hosted visiting veterinary students and nurses to give them a chance to see how a specialist referral practice works, and to experience procedures and techniques that are not readily available within a first opinion practice.

"Eighteen students from Sparsholt College came to visit our practice, which is our biggest group to date," said a spokesperson.

"They are currently in their second year of their veterinary nursing diploma and we were pleased to welcome their tutor, and former SCVS employee, Denise Laughlin to our practice for the visit.

"Their visit included a tour of the SCVS practice and they were able to see the MRI machine, wards and prep room. During the tour they also got a brief explanation of SCVS’ history to where we are today with future plans. The tour was headed by David White, our Head Anaesthesia Nurse and Joanna Tuck, our Health and Safety Officer. On top of this the students attended a CPD talk by our Head Neurology Nurse, Karen Church, about referral nursing.

"After the tour and talk, the students were split into smaller group so they could experience more of our practice including surgery and imagery of which we had several procedures being carried out. One of them was a patent ductus arteriosus (PDA) correction by our cardiology department. They also got to observe neurology where our specialist imaging team were conducting magnetic resonance imaging (MRI) in our state of the art MRI machine. During this time, the students were able to converse with our staff members and ask questions about their jobs within a specialist referral practice."

David White, Head Anaesthesia Nurse at Southern Counties Veterinary Specialists, was pleased with how the day went: “The day was an experience had by all and we would like to thank Sparsholt College, Denise, and the students for visiting SCVS.

“I would also like to thank the entire staff at SCVS for making the students feel welcome and interacting with them even though it was still a case packed day. Special note should be made to Julie Marzetti`s reception team, Joanne Tuck, Karen Church, Rebecca Savory, and Amy Nelson for taking time out of there day to help this run smoothly.”

Similarly, Denise Laughlin, the veterinary nursing tutor at Sparsholt College, was pleased with the experience her students gained: “The Sparsholt Student Veterinary Nurses were excited to be given the chance to see the specialist veterinary teams at work.

"Putting their theoretical knowledge of advanced clinical procedures into context has been of great benefit in the run up to their important summer exams and they were grateful for the opportunity afforded to them through Sparsholt Colleges links in industry.”

Significant findings have been announced by the British Trust for Ornithology (the BTO) which show that there are now more birds in UK gardens than there were 40 years ago.

The report from the BTO attributes this increase to “Britain’s growing love affair with feeding the birds”, something which has been welcomed and encouraged by Westland, a leading name in the wild bird sector.

Rachael Dickinson, senior marketing manager at Westland, commented: “We have significantly invested in the wild bird care market in recent times to raise awareness of the sector and to encourage people to feed birds. Our aim is always to help birds and to increase populations, so it’s great to see that this is having such a positive impact.

“Our products are always developed with birds’ best interests in mind. It’s fantastic to see in the BTO findings that the population increases in Goldfinches and Siskins has been directly linked to the feeding of Nyjer Seed and Sunflower Hearts, products that have become increasingly popular over the last 20 years.”

The findings also highlight that the variety of ingredients within products on the market are key to boosting populations, whilst also delivering more variety of species, a key element in developing our recipes.

The success of one brand from the Westland portfolio in particular demonstrates this growth in the market. Peckish is the fastest growing brand in the bird care sector, having seen 45% brand growth year-on-year. This year alone, Peckish has continued its commitment to raising the profile of the sector and making the public aware of the importance of feeding wild birds with an extensive advertising campaign and sponsorship of the weather bulletins on Channel 4.

Earlier this week, it was announced that Westland formed a new partnership with the BTO to help boost education around birds and wild bird care, which will be supported by a series of events and activities taking place throughout the year. The BTO logo will continue to be proudly featured on the Gardman range of wild bird products, reassuring customers of the quality and knowledge behind the product range.

The Real Petfood Company has commenced the construction of a chimney along with the installation of odour abatement equipment at its Kinmel Park site in Bodelwyddan.  The 35-metre chimney will ensure the rapid dispersal of any odours associated with the manufacture of its range of pet food products.

Although planning approval for the chimney was granted last November, agreement had still to be reached with Denbighshire County Council over landscaping and visual aspects such as the positioning of the odour abatement equipment and associated duct work.  Managing director James Lawson confirmed the pre-conditions had now all been agreed and the equipment was being located within the factory while the duct work would be behind the chimney to minimise any visual impact.

“Some time ago we took the decision to press ahead with manufacturing the actual chimney which will speed things up and I’m delighted that we can now commence construction work,” he said.  “Once operational, the dilution process will mix 65,000m³ of air with 10,000m³ of bakery oven air every hour and propel them at speed up the chimney to ensure full dispersal.”

In addition, the firm is fitting the latest plasma injection technology to further reduce any baking odours.  Claimed to be the most sustainable and economical solution available, the system is carbon neutral and does not required any chemicals, water or produce any waste. 

“Our team has persevered and found the quietest and most environmentally friendly solution for handling emissions from the bakery,” he added.  “We’ve worked really closely with our consultants  and also officers from  Denbighshire CC to ensure the best possible outcome for all.  We only got the final go-ahead at the end of April and groundworks are already underway.

He also confirmed that investment would continue at the Kinmel Park bakery as the business looked to grow annual sales from their current level of some £11 million to more than £25 million over the next two years.  This expansion could also see employee numbers increasing from 65 to around 100 over the same period.

Pictured, from left to right: Graham Wheeler and James Lawson of The Real Petfood Company on-site as ground works start on the chimney installation.

Vital Pet Group is continuing to grow and develop its wholesale business and open up opportunities for retailers. The month of May sees the new trade website go live, delivering a new and improved experience for retailers.

Vital customers can also look forward to exciting new product lines from a range of new suppliers. Following investment in technology and two senior appointments in customer service and supply chain management, two new business development partnerships have been finalised which benefit from Vital’s strong distribution network.

The new website has been in development for some months as the company wanted to offer its customers full functionality which meets all their needs.

There’s the full spectrum of features you would expect from online shopping with offers, comparisons and product information all clearly displayed. There are live stock updates so retailers know exactly how much they can order right now and how much remains in stock if they need to follow up with a prompt top up.

Each retailer will have their own dashboard where they can set up multiple shopping baskets, see favourites and past orders, review back orders and pay invoices. A personal messaging facility will provide a direct contact route to customer services with the user’s details automatically populated.

Vital Marketing Manager, Paul Walker, says his team has worked hard to ensure that the needs of users were at the heart of the website development.

“It’s easy to have a good-looking website these days but much harder to think about the user journey and specific requirements. We’re very happy with the end result and look forward to our customers enjoying a great online shopping experience that will help them identify the best deals and place their order faster and more efficiently.”

Vital has also brought on board new suppliers. They including Natures Grub treats for small animals, poultry and aquatics; supplement maker Missing Link; poultry company Guan; and Vodafone GPS tracking for dogs.

Also new is Loving Pets treats and bowls, Sneyd’s best-selling Wonderdog recipes and Purely Fish treats.

Theresa Knowles joined Vital in April to head up contact and service centre operations. With her background in distribution she appreciates the challenges that come with on time, every time delivery. In another senior appointment, Lucy Cook has joined from Wilkinson to head up the supply chain.

As a result of continued investment in technology throughout warehouse operations and transport, service levels are consistently hitting target. Almo Nature has now confirmed that it will partner with Vital Pet Group as the distribution partner for all their UK clients.

Vital divisions, which focus on the development of opportunities in the retail environment, continue to grow. Farm & Pet Place has recently chosen Vital Retail Solutions team to form a dedicated supply partnership to service all their stores with Vital’s new delivery infrastructure.

Director Sunny Sharma says he could not be happier with the progress this year after what was a very tough 2018.

“I’m so proud of our teams who have continued to drive improvement, no matter how significant the obstacles. This is a transformed business and the improvements are still pulling through. We have some fantastic relationships with great suppliers whose commitment to the independent pet trade matches our own.”

He continued: “The old Vital had strong foundations supporting a crumbling edifice. With new Vital we’ve taken the best of that – the history and the relationships – and restored the walls with better infrastructure, technology and new thinking. We’re looking forward to ensuring that the pet trade receives the support it needs with a strong wholesaler adding strength at the core of the supply chain.”

Retailers can visit the new website as it rolls out in May at www.vitalpets.co.uk.

A simple registration process for existing or prospective customers will trigger an alert sent to the Vital team who will issue log in details for full access to the new site. 

Birmingham Halal Abattoir is recalling sheep and lamb meat and pet food products because they may contain meat, which is unfit for human and pet consumption.

Meat and pet food from four product lines which should have been removed from production have been packaged with meat and pet food which passed inspection.

As it is not possible to identify which batches contained the unfit product, Birmingham Halal Abattoir has taken the precautionary step of recalling all batches of the products listed below as it might contain meat that is unsafe.

Product details

For further details visit the Food Standards Agency website by clicking here

Pets At Home saw profits plunge 37.7% as it set aside more than £40m for a huge restructure programme but the set of results still beat low market expectations to send shares climbing.

The pet retail giant recorded pre-tax profits of £49.6m in the 12 months to the end of March. However, underlying profit rose 6.1% to £89.7m and revenues rose 6.9% to £961m.

Pets at Home chief executive Peter Pritchard said the business was “trading strongly and taking share across the pet market.”

He added: “Customers are loving our lower prices, the convenience of subscription packages, high quality veterinary care and pet healthplans.

 “We launched our pet care strategy last year and we’re already making good progress, bringing our retail and vet businesses closer together. Our commitment is to make sure pets and their owners get the very best advice, care and products, and we’re able to join this up for customers in a way that competitors just can’t.

“I’m pleased with our progress and the results we have delivered, but there remains plenty to do. I’m confident we will successfully reposition our vet group so that, with the strong performance in Retail, we will be well placed to deliver our strategy.”

Last week we revealed that Pets at Home had launched its ‘store of the future’ concept in the retail chain’s Stockport and Chesterfield centres. This week we take you inside the new store with our photo tour.

The new concept includes revamped veterinary practices and groom rooms, while the retail sectors have been transformed into what Pets at Home describes as pet villages with dog washing stations, selfie spots and pet care classes.

The stores also have special event areas where customers can learn about dog grooming through live demonstrations, participate in monthly breed socials, or see how fast their dog is on an agility course. Customers will also be able to book free food consultations with a nutrition adviser and conduct weight checks for their pets.

Pets at Home group chief executive Peter Pritchard said: “I am delighted to announce the launch of our new store of the future format in Stockport and Chesterfield. We’ve always known that our stores are much more than just a convenience shop for pets and now we’re providing them with the million-pound makeover they deserve.” 

He added: “The store of the future is a destination for all pet lovers to shop, learn and pamper. The retail industry is constantly evolving, and many retailers are only targeting resources towards online platforms. We believe that this competitive landscape requires a combined online/offline offer to ensure the ultimate in convenience and personal service for our customers.

“Our store of the future boosts our offering for pet owners – with people, personality and most importantly – pets – at the centre of our business.”

Children are also well catered for in the new stores with interactive tunnels for them to crawl through and a range of child-friendly events including the chance to host birthday parties.

Working in partnership with the RSPCA, the stores will also see the launch of Pets at Home’s first cat adoption lounge. 

Pet Remedy is celebrating a prestigious win as their products were voted as best Beneficial Supplement in the Pets at Home my VIP reader awards.

Pets at Home invited their my VIP members to vote for their favorite products in a number of categories with many the UK’s biggest brands competing for recognition.

Commenting on the award, Martyn Barklett-Judge, Managing Director of Pet Remedy explained: “Winning any award is always a great honour as it recognises all hard work and effort that goes into creating our products. But when the award is voted by members of the public the satisfaction is so much greater because they are our end customers, and we know that we are helping their pets.”

Pet Remedy is a unique and clinically proven range of natural de-stress and calming products. Helps all pets in stressful situations such as new home, travel, training, separation, bonding, party season, and grooming. Based on valerian absolute oil with small inclusions of vetiver, basil and clary sage essential oils, the patented formula works with the pet’s own natural calming mechanisms and starts to help instantl.

Pet Remedy Sales Director, Rob Tyler told us: “Pet Remedy sales in the UK and across the worlds are growing at an extraordinary rate as pet owners are discovering how our products can help them tackle all kind of stress related symptoms quickly and effectively. This award from customers of the UK’s biggest pet store chain re-enforces the fact that Pet Remedy has become the calming product of choice for many pet owners”

A growing number of new exhibitors will be joining a long list of regular attendees on Sunday 22^nd September and Monday 23^rd September as PATS Telford shapes up to be another epic event. More than 150 manufacturers and suppliers have so far booked their place at the show.

PATS Telford has established itself as the number one showpiece for UK and international companies to launch pet products and secure new business and will be THE pet trade exhibition to attend this Autumn.

New to PATS Telford, Finer By Nature summed up how the exhibition can help a new company to grow. Gary Pitchford, managing partner of the natural dog food company, said: “Having visited PATS Telford over a number of years, it was our first and only choice when deciding to showcase our products to the trade. We have often found great new products ourselves so had no hesitation in selecting PATS to showcase our new range of raw food and dried treats. 

“For us PATS has always had a vibrant atmosphere and we always attend with a positive expectation that Telford always meets. This year the exhibition provides us with the opportunity to meet retailers looking for an exciting new product.”

Pets&Pods is a UK-based studio dedicated to designing and making modern furniture for pets, and Victor Margevich said: “We are really excited to participate in this year’s PATS Telford. This is going to be our first show of this scale where we will introduce our range of functional, well-designed products made from innovative recycled materials.

“Having previously visited Sandown we knew we had to be part of this and booked a space at Telford without hesitation. We believe this is the best place in the UK to showcase new products, talk business and meet like-minded people from around the globe.”

It’s a similar story for COCO JOJO & DOOG. Ian Green said: “We are delighted to be exhibiting at PATS Telford. Our pet business has grown rapidly over the past two years and we are now in a very strong position to offer great prices and products to the trade. We have several amazing brands to exclusively offer the UK pet trade from our Cheshire head office.”

And Elisha Evison, of Memorials for Your Pet, commented: “We can’t wait to exhibit at PATS Telford. We understand the importance to individuals and families of a companionable animal and the inevitable passing of a loved pet. Memorials are part of the ritual of death and often therapeutic. The exhibition will provide an ideal opportunity to showcase our unique products.” 

Another PATS newcomer is World of Pets, who will be showcasing their ever-increasing range of Smart Choice premium brand pet toys and accessories. Stephen Epstein said: “There couldn’t be a better place to feature the company’s licensed RSPCA range, newly launched in 2019. New products will be showcased at the exhibition and special promotions will be available so come early.”

PATS Telford is set to have a strong international presence with a growing number of pet buyers and exhibitors from around the world expected to attend. The PATS team had a stand at the recent Zoomark show and huge interest was shown in the UK’s national pet trade exhibition.

PATS has been exhibiting in the PetQuip-organised British Pavilion at both Zoomark and Interzoo since the exhibition launched in 2009 and interest in the show has grown significantly with every visit.

“We were primarily at Zoomark to raise the awareness of PATS internationally and to encourage large European retailers and distributors to visit and, of course, do business with our exhibitors who are interested in exporting,” said Gordon Thomas, of organisers Impact Exhibitions.

PATS Telford will feature popular visitor attractions like the New Product Showcase, sponsored by pbwnews, demonstrations and workshops from top dog groomers, and free-to-attend seminars from leading industry figures.

The September exhibition also plays host to the prestigious PetQuip Awards, which will be presented at a gala dinner on the evening of the first day of the show. These awards have consistently delivered a professional, enjoyable and successful networking evening event for the whole industry where suppliers and retailers can mix, have fun and celebrate the industry’s many successes.

Parking is free at the Telford International Centre, and everyone will receive free tea and coffee, and a free show catalogue.

A full and up-to-date list of exhibitors is available on the website www.patshow.co.uk together with information on how to reach the venue and regularly updated show news.

The Bring Your Dog To Work Day T-shirts come in six different sizes (S to 3XL), cost £12.50 and all profits go to our 2019 chosen animal welfare charities, All Dogs Matter and Animal Asia.

"This is the 6th annual Bring Your Dog To Work Day and every year people have been asking for branded t-shirts to wear to work on the big day when their pawsome pals come to the office.  We're excited to now be able to offer these T-shirts and hope that it will help boost our fundraising efforts,” says Jo Amit of Bring Your Dog To Work Day.

The Bring Your Dog To Work Day T-shirts are made by a carbon-neutral company using a 100% non-toxic organic print process that produces no harmful waste.

Taking a dog to the office can be very enriching for dogs as well as the staff in the office and since its launch in 2014 Bring Your Dog To Work Day has grown in pupularity with lots of celebrities and large organisations getting involved as everyone benefits from having their four legged best friends with them during the working day.

Bring Your Dog To Work Day always trends at number 1 on Twitter - it's a great day out and our Hall of Fame on our website is packed with some pawsome pictures of dogs having a lovely time at work with their owners. Make sure you sign up now by simply clicking on the donate button, get your company to sponsor your workplace for £100 that will be split between the charities All Dogs Matter and Animals Asia. 

The charities and the social pages of Bring Your Dog To Work Day will give your business a thank you shout out on social media. Anyone can donate £10 via the website to post your dog's picture and description of its work duties on our ‘dog with a job' Hall of Fame. One lucky winner every year wins £1000s worth of goodies from the sponsors.

www.bringyourdogtoworkday.co.uk

British pet product suppliers that exhibited as part of the PetQuip-organised group at Zoomark in Bologna early in May have reported that the show was a huge success for them.

Seasoned exhibitors such as Chickenguard received over 40 quality international sales leads and other firms that were exhibiting for the first time in Italy, including Meatiful, Frozzy’s, Mr Johnson’s, Pet Remedy and Tribal Pet Foods, were overwhelmed by the interest shown by overseas buyers.

First-time exhibitor, JR Pet Products, experienced significant success at the show.  Joint founder of the company, Rebecca Davies, contacted PetQuip after the show and said:”We have received and delivered orders to several independent Italian, German, Spanish and Hong Kong shops.  A distributor in Belgium ordered Top Dog fresh food for dogs at the show and we are in serious talks with distributors in Italy, Canada, China, Spain, Germany, Canary Islands and several more. It was a hugely successful show for us. Thank you for your support”.

Overall the event attracted a further increase in both the numbers and the quality profile of foreign visitors, with buyers coming from as far afield as China and South Korea.  A large number of Italian importers/distributors also visited the 29 British stands after receiving a special UK exhibitor show preview, which was printed and mailed by PetQuip prior to the show.  Promotion of the British exhibits was further bolstered by an in-depth preview of the UK products, published in the leading Italian pet trade magazine ‘Zampotta’.

Fatima Maktari of Tribal Pet Foods was thrilled with the positive response from buyers during the company’s first attendance at Zoomark.

Rob Tyler of Pet Remedy said that the company had made contact with over 20 different countries as a result of its first presence at Zoomark.

Zoomark 2019 was the seventh occasion that the PetQuip export association had organised a British group at this expanding international pet trade event, and this year’s UK exhibitors displayed new product innovations across most areas of the pet sector.

In addition to product displays, the British pavilion included a UK pet product industry information stand that provided support for the UK exhibitors, as well as a free product sourcing service for overseas buyers.  During the course of the four-day show, buyers from 23 different countries held meetings on the British information stand, and on the second evening of the show over 100 guests representing exhibitors, overseas buyers and show organisers attended a reception at the invitation of PetQuip.

Alan Gittins of Mr Johnson’s, pictured talking to buyers, said that while the company was new to the Italian market, the company’s stand had been very busy.

Jim Weston of Little Big Paw, pictured with his colleague David, said that the company had an excellent show, meeting existing customers and establishing positive new contacts.  He added that they had received positive responses to the company’s packaging upgrade and the new dry cat food range which includes British chicken and Atlantic salmon flavours.

Companies wishing to learn more about the comprehensive range of services offered by PetQuip to British manufacturers and exporters of petcare products should contact the association on:

telephone:  +44 (0) 44 1959 565995   or   fax:  +44 (0) 1959 565885

e-mail: info@petquip.com  or visit the PetQuip website on www.petquip.com

Displaying the benefits of frozen yoghurt for dogs, Michael Hunt of Frozzys said that exhibiting at Zoomark was the company’s first international experience and PetQuip had provided significant support to enhance the company’s presence, which had resulted in commercial success for his company.

Bethany Corbett of Simply2 Pet Products said that the company’s new colours and new paw patterns for the European market had attracted considerable response from visiting buyers.