Pet cemetery apologises after cremation blunder
A pet owner was left distraught after her beloved dog was cremated before precious keepsakes could be made.
Twelve-year-old greyhound JJ was put to sleep by a vet on Wednesday last week.
His owner Janine Hayes ordered mementoes of him from Surrey Pet Cemetery in South Godstone, where JJ was to be cremated.
But her grief was made worse when JJ was cremated without the framed paw print and clay paw print being produced that she wanted to remember him by.
Staff at the cemetery in Byers Lane blamed the oversight on "human error".
She has since been given a bronze urn containing his ashes, and paid £90 for a pendant in which a little of JJ's ashes were placed.
Mrs Hayes, of Henfold Lane, Newdigate, said: "I was distressed enough at losing JJ, without this adding to it. I'm absolutely gutted. I didn't have any kids so dogs have been a big part of my life. JJ was very much part of the family."