In This Issue
Pet bed topper wins major New Product Award
Leading pet industry awards now open for entries
Norfolk Industries secures contract with Bestpets
Pets at Home set to bring new brand to life in stores
YAKERS dog chews win ‘Must Stock Product of the Year’
Top award for Walter Harrison’s Wild Bird Peanut Butter
WildWash partners with leading veterinary supplier
Delighted vet practices receive top accolades
Frozzys launches Soft Scoop yogurt treat
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Independent Retailers Association says it's encouraging to see inflation rates falling
Congress unites over 450 future vets
New study identifies alarming bone cancer risk in giant dogs
Rob Palin joins Pedigree Wholesale as new Head of Operations
CSJ owner feeds and breeds Crufts winners
The best of last edition of Pet Trade Xtra
Popular independent pet store put up for sale
Pet retail group reports strongest-ever full year performance
Huskaloo wins PIF Innovation Award
PATS Telford is the BEST place to launch new pet products

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Rob Palin joins Pedigree Wholesale as new Head of Operations

Pedigree Wholesale has announced the appointment of Rob Palin as the new Head of Operations.


Rob has spent the last 12 years of his career in the logistics industry, working across various sectors such as automotive, retail & leisure, technology, utilities and healthcare. With a background in running operations and delivering projects from small-scale warehouse start-ups to multi-million network redesigns, Rob brings a wealth of knowledge gained while working with brands such as the NHS, McLaren, Bentley, Tesco, Apple and Vodafone.


Starting his career in retail, Rob progressed through various management training programs, then said that he “accidentally fell into working in logistics”, but once he’d experienced it, he knew it was what he wanted to spend the rest of his career doing. Rob said, “There is a buzz and cadence to warehouse operations that you rarely find elsewhere, which is highly motivational.”


Joining Pedigree Wholesale 9 weeks ago, Rob said: “I’m impressed with the passionate teams we have around us. The Customer is truly at the heart of what we do, from our Buying Teams, who ensure that we have the very best range to offer our Customers, through to Operations, where we are fully supported to innovate and continuously improve, to offer the best service to Specialist Pet Stores.”


Like many businesses, Pedigree Wholesale experienced heightened growth during Covid, which required quick solutions and fast reactions to handle the increased demand of Customers. Rob said, “Now that we are on the other side of Covid, I want to look at standardisation and operational efficiency, reviewing our operational processes to find the most robust, repeatable and reliable ways to serve our Customers. I’m looking forward to working and delivering some of the exciting plans we have for the not-so-distant future!”


Gerard O’Mahony, Managing Director of Pedigree Wholesale, said: “Our main goal this year is ‘Raising the Bar’, and the changes and processes Rob is currently working on introducing to our Operations will help us do so. Our Operations team are the backbone of our business, and working on improving in every way we can will help us serve our Customers even better.”

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