In This Issue
Pets at Home reveals new ‘store of the future’ format as part of a million-pound makeover
Making a real difference to dogs’ quality of life
Pet products are winners on new BBC1 TV programme
Natures Menu ranked one of UK's fastest growing international firms
Pet firm invests in renewable energy at Norfolk factory
Busy Zoomark for large number of UK exhibitors
Barking Bakery goes international with popular dog cakes
Pet Brands launches new Cath Kidston range to trade
Frozzys announces new flavour launch for Spring/Summer
Fish4Dogs leads the way on dog-friendly workplaces
June 21st: Save the date for Britain's favourite dog day out
Beaphar to increase pet-owner knowledge and footfall with new ‘worming made easy’ campaign
Award-winning pet care brand launches Fragrance Range
Get your own copy of Pet Trade Xtra
Tesco offers discounted 'Clubcard Prices’ on pet food
Dog food company targets sustainability
Scruffs strikes gold in LUX Awards 2019
World’s best-selling performance canister filter redefined and redesigned
Ruffwear launches 'passpawt' to support local businesses in Lake District
Ultimate product in aquarium plant care
Companion Consultancy launches new training division for retail sector
FourFriends Pet Food sets up holiday promotion with Toad Hall Cottages
Make treat time fun with help of Catit Play’s Treat Puzzle
The best of the previous Pet Trade Xtra
Specially-installed ‘mega’ freezer boosts business at award-winning pet store
Owner claims dog ‘almost died’ after visit to Pets at Home store
How have pet products fared on the show so far? Find out on BBC iplayer
Say no to prize goldfish at fairs, says OATA
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Pets at Home reveals new ‘store of the future’ format as part of a million-pound makeover

 

Pets at Home has unveiled its new ‘store of the future’ concept in the retail chain’s Stockport and Chesterfield centres with the aim of offering customers a “fully immersive experience”.

 

The stores include revamped veterinary practices and groom rooms, while the retail sectors have been transformed into what Pets at Home describes as pet villages with dog washing stations, selfie spots and pet care classes.

 

The stores also have special event areas where customers can learn about dog grooming through live demonstrations, participate in monthly breed socials, or see how fast their dog is on an agility course. Customers will also be able to book free food consultations with a nutrition adviser and conduct weight checks for their pets.

 

Pets at Home group chief executive Peter Pritchard said: “I am delighted to announce the launch of our new store of the future format in Stockport and Chesterfield. We’ve always known that our stores are much more than just a convenience shop for pets and now we’re providing them with the million-pound makeover they deserve.” 

 

He added: “The store of the future is a destination for all pet lovers to shop, learn and pamper. The retail industry is constantly evolving, and many retailers are only targeting resources towards online platforms. We believe that this competitive landscape requires a combined online/offline offer to ensure the ultimate in convenience and personal service for our customers.

 

“Our store of the future boosts our offering for pet owners – with people, personality and most importantly – pets – at the centre of our business.”

 

Children are also well catered for in the new stores with interactive tunnels for them to crawl through and a range of child-friendly events including the chance to host birthday parties.

 

Working in partnership with the RSPCA, the stores will also see the launch of Pets at Home’s first cat adoption lounge. 

 

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