Pets at Home has opened the doors to its new look pet care centre at Horsted Retail Park in Chatham, Kent, offering the ultimate experience for pet owners and their pets, all under one roof.    

The revamped store is now home to a brand-new grooming salon – The Groom Room – which has opened for the first time. It offers a wide range of grooming services for dogs, including full grooms, spa treatments, puppy grooming, bath, brush and blow-dry, and nail clipping. Customers can book appointments online at www.petsathome.com/groomroom. 

The rest of the store has also been refurbished, including a pet village, which has been designed with small animals in mind to ensure there is plenty of room for them to play, hide, eat, and sleep, as well as an aquatic centre, with a range of fish and accessories.

The Chatham store has a team of specialist pet care advisors on hand to support pet owners with free advice, including flea and worm subscriptions, weight checks and nutritional consultations, as well as a coat and harness fitting service for dogs.

The store also has a Vets4Pets vet surgery, which was formerly Companion Care. They have a team of highly skilled vets, experienced nurses, and dedicated Client Care Advisors on hand to support pets with all of their important healthcare needs – from preventative care and welfare advice, to treating sick and injured animals.

All customers who were previously signed up to Companion Care will automatically have access to the new Vets4Pets surgery, with the team all remaining the same. 

Store manager, Sam Bickers, said: “We can’t wait to welcome our customers and their pets into our revamped pet care centre. 

“We really do offer everything you need to keep pets happy, healthy, and safe, all under one roof. Whether it’s help with fitting a harness or your pet’s diet, accessing our grooming services, or booking an appointment with the Vets4Pets team, our team are always on hand to offer expert pet care advice, support, and guidance.”

New customers can sign up to Pets at Home’s free VIP club to receive 10% off their first shop and 25% off their first full groom at The Groom Room*.

New puppy and kitten owners can also access the free VIP Puppy & Kitten club, joining the millions of pet owners already getting expert advice and tailored offers through their pet’s first year.

Pet owners in Chatham can keep up to date with the latest store news and offers with the store’s Facebook page.