Tuft Global, the innovative app-integrated salon management software that gives dog groomers a convenient way to manage their business and reach new clients, has celebrated significant growth since the start of the year.
Since January, Tuft has welcomed over 13,000 new dog owners and 387 groomers. What’s more, the pet tech brand has expanded into Spain following a 9% month-on-month growth.
Supporting groomers to take control of their salon is a key focus for Tuft. One grooming business that has accelerated its bookings thanks to the software is Allbreeds Grooming. The Tonypandy-based grooming salon has been successfully operating for over 15 years with over 450 customers but has faced problems with no-shows to appointments.
Prior to Tuft, Allbreeds Grooming used its own bespoke solution to hinder no-shows, which involved manually booking appointments and responding to requests via phone calls, texts, emails, Google and Facebook. This exhausted vital operational time and led to customers missing appointments.
However, since implementing Tuft to its business in October 2022, the salon no longer worries about manually keeping track of its appointments as Tuft monitors the schedule and sends automatic SMS reminder texts to customers — giving groomers more time to focus on growing their business.
Commenting on the transformation of the business, Tom Horton — owner of Allbreeds — said: “We are live on the app and taking multiple requests, bookings and deposits. Hand on heart, I can say that implementing Tuft has been a real turning point for the business and the customers love the ease of requesting appointments and paying deposits.
“I couldn’t be happier with the impact Tuft has made on Allbreeds Grooming, and I’m looking forward to seeing how this will develop as we continue to use the software in 2023.”
Founder of Tuft, Chloe Smith, added: “I’m so proud of everything we’ve achieved this year — from being shortlisted for the Great British Entrepreneur Awards to expanding into Spain— 2022 has been a significant milestone for Tuft. It is particularly rewarding to hear the impact our innovative software has had on helping grooming salons.
“Our vision has always been helping groomers take control of their salon and streamline their business better than ever before. So, while Tuft does all the hard work, groomers can concentrate on what they do best: making pooches look pretty!
“We are excited to develop Tuft further in 2023 as we prepare to launch new innovations including an e-commerce shop to give groomers additional income streams as well as updating our capabilities by offering unlimited SMS and pet specific pricing. Watch this space!”
To find out more about what Tuft could do for your business, visit: https://tuftapp.com/