It has been an amazing and eventful year for the UK pet industry with lots of companies making headline news (good and bad) as well as scores of exciting and innovative new products being launched. In this final Pet Trade Xtra bulletin of the year, what better way to look back on 2022 than through the Top 100 best-read stories?
The Barking Bakery hit national newspaper headlines in March when the Daily Mirror reported on the company's rapid growth.
It has been an amazing and eventful year for the UK pet industry with lots of companies making headline news (good and bad) as well as scores of exciting and innovative new products being launched. In this final Pet Trade Xtra bulletin of the year, what better way to look back on 2022 than through the Top 100 best-read stories?
To read any of the Top 100 stories just click on the link below and you'll be taken to the specific article.
The most clicked item in Pet Trade Xtra during the year was a short video by award-winning company PARK LiFE to demonstrate how one of its treats – Fris-Bix – lived up to its name...
The most clicked item in Pet Trade Xtra during the year was a short video by award-winning company PARK LiFE to demonstrate how one of its treats – Fris-Bix – lived up to its name.
Fris-Bix won a Best New Product Award at the Glee show at the NEC in Birmingham in June, creating lots of interest from visiting buyers at the trade show.
PARK LiFE’s founder Richard Marles said: “We were inundated with potential customers at the event asking us to demonstrate the product. But it's difficult to throw a Fris-Bix in a crowded trade show, so we decided to have a video made to showcase how far they can fly.”
Richard recruited the services of Dublin video maker Hedgehogs vs Foxes, who shot the film at PARK LiFE’s HQ in Ireland overlooking Ballykeeran Lough on the outskirts of Athlone.
“The dogs had a great time catching Fris-Bix all afternoon,” said Richard.
He used the video to promote Fris-Bix on social media platforms, as well as replaying it on the PARK LiFE stand at PATS Telford in September.
Merry Christmas to all Pet Trade Xtra readers
This is the final issue of Pet Trade Xtra for 2022. We would like to wish you all a very Merry Christmas and Happy New Year. Thanks for your continued interest in our weekly newsletter and just to let you know we'll be back on Thursday, January 5, 2023.
Will Bushell, head of dog marketing at Inspired Pet Nutrition, was a recent guest on BBC Radio 5’s Big Green Money Podcast. Hosted by Dragon’s Den panellist, Deborah Meaden, the podcast delved into how some of the UK’s biggest companies are operating in today’s market...
Will Bushell, head of dog marketing at Inspired Pet Nutrition, was a recent guest on BBC Radio 5’s Big Green Money Podcast. Hosted by Dragon’s Den panellist, Deborah Meaden, the podcast delved into how some of the UK’s biggest companies are operating in today’s market.
Bushell shared his expertise on how IPN is placing sustainability at the forefront of its business, as the brand continues to put people, pets, and the planet first.
Meaden wanted to find out what it means to be carbon negative?
Bushell: “Being carbon negative is something we are proud of, and we have been working towards that for a while now. As a result of this focus, IPN is the 1st major pet food manufacturer in the UK to be accredited as Carbon Negative for our operations (Scope 1 & 2). In the last 2 years we have reduced these emissions by 20%, by moving to 100% renewable electricity and improving efficiencies in our factories. We then offset the remainder - and enough for all our employees - through choiceful offsetting initiatives.”
What about ingredients/scope 3?
“We have just started a knowledge transfer partnership (KTP) with Leeds Beckett University where one of their students will come and implant in our business to analyse the carbon footprint of our full supply chain which will allow us to understand our scope 3 emissions more accurately. By looking into each supplier and each ingredient, we will be able to highlight key areas for improvement and allow us to set a meaningful & measurable target to help us to get to Net Zero for scopes 1, 2 & 3.
“In order to allow consumers to make their own informed choices on whether to buy more sustainable food, our plan is to introduce information on pack displaying the carbon emissions of every one of our products.”
Is meat bad? Is cheap meat better?
“It really is more nuanced than that. Sourcing meat ingredients involves using everything from premium cuts of meat to offcuts and offal, but each supplier will have different sustainability credentials and so we have to look at each ingredient in isolation. Most of the meat that we use, regardless of the type or cut, is a by-product of the human food industry, so it has less of an environmental impact than the equivalent meat in the human food industry. There is nothing wrong with it from a quality point of view, it’s just that pets don’t discriminate as much as humans. They love a bit of offal.”
As the rise of vegan food continues, the BVA (British Veterinary Association) don’t currently endorse it for pets. Meaden sought to find out IPN’s stance on whether a meat-free diet is really the way to go for your pet.
“While veganism is huge in the human world, for our furry friends, it is not recommended as an everyday staple. Our Barking Heads brand, however, does offer ‘Plant-Powered Pooches’ which is a vegetarian dog food that we recommend feeding your pet once or twice a week as a supplement to their usual meaty diet.
“Of course, the welfare of animals that enter the pet food chain is of utmost importance, but IPN mainly uses suppliers from the UK and therefore they have strict guidelines and regulations – meaning that the ingredients are coming from the same farmers and abattoirs as human food. We continue to drive high standards of welfare through supplier contracts and ethical standards that every supplier must stick to. As a way to do more to broaden their appeal and look to the future IPN aim to produce pet food that contains alternatives to meat along the lines of insect proteins which we are currently researching.”
The pet food pioneer pride themselves on their sustainable packaging, 98% of which is recyclable. Meaden wanted to find out what that actually means for pet owners.
“The majority of Harringtons and Wagg products come in paper bags, this packaging is fully recyclable at home. Bulk-buying pet food inevitably contains plastic packaging as it strong enough to hold the weight, but this is recyclable in large supermarkets and council recycling centres.”
To listen to the full podcast visit: https://www.bbc.co.uk/programmes/m001f5nk
A well-known and highly rated pet supply business in Fareham, Hampshire, has been put up for sale with an asking price of £62,500...
A well-known and highly rated pet supply business in Fareham, Hampshire, has been put up for sale with an asking price of £62,500.
The sale of Nelly's Woofers is being handled by agents Hilton Smythe, who state that the store’s current turnover is £146,500.
The business was initially established over seven years ago as a market stall, before moving into a bricks-and-mortar shop in 2017.
The agents said the company had built up an outstanding reputation and enjoyed a large number of repeat custom and word of mouth recommendations.
The shop currently offers the following range of pet supplies and accessories:
Small and large bags of dry dog food
Wet dog food
Raw dog food ranges
Loose, bagged & packaged treats
Dog beds, toys & accessories
Dog harnesses, leads & collars
Range of treatments
Towels, brushes & shampoos
The business has huge scope for further development including embarking on an e-commerce website, deliveries, increasing opening hours, employing staff etc.
Hilton Smythe added: “In our opinion, we very rarely see pet stores of this high standard come to the open market, the customer loyalty is extremely high. We therefore strongly recommend early enquiry to avoid disappointment.”
Nelly’s Woofers occupies a highly visible trading position in West Street in the centre of Fareham, Hampshire.
Details of the pet shop sale can be found by clicking here
Tuft Global, the innovative app-integrated salon management software that gives dog groomers a convenient way to manage their business and reach new clients, has celebrated significant growth since the start of the year...
Tuft Global, the innovative app-integrated salon management software that gives dog groomers a convenient way to manage their business and reach new clients, has celebrated significant growth since the start of the year.
Since January, Tuft has welcomed over 13,000 new dog owners and 387 groomers. What’s more, the pet tech brand has expanded into Spain following a 9% month-on-month growth.
Supporting groomers to take control of their salon is a key focus for Tuft. One grooming business that has accelerated its bookings thanks to the software is Allbreeds Grooming. The Tonypandy-based grooming salon has been successfully operating for over 15 years with over 450 customers but has faced problems with no-shows to appointments.
Prior to Tuft, Allbreeds Grooming used its own bespoke solution to hinder no-shows, which involved manually booking appointments and responding to requests via phone calls, texts, emails, Google and Facebook. This exhausted vital operational time and led to customers missing appointments.
However, since implementing Tuft to its business in October 2022, the salon no longer worries about manually keeping track of its appointments as Tuft monitors the schedule and sends automatic SMS reminder texts to customers — giving groomers more time to focus on growing their business.
Commenting on the transformation of the business, Tom Horton — owner of Allbreeds — said: “We are live on the app and taking multiple requests, bookings and deposits. Hand on heart, I can say that implementing Tuft has been a real turning point for the business and the customers love the ease of requesting appointments and paying deposits.
“I couldn’t be happier with the impact Tuft has made on Allbreeds Grooming, and I’m looking forward to seeing how this will develop as we continue to use the software in 2023.”
Founder of Tuft, Chloe Smith, added: “I’m so proud of everything we’ve achieved this year — from being shortlisted for the Great British Entrepreneur Awards to expanding into Spain— 2022 has been a significant milestone for Tuft. It is particularly rewarding to hear the impact our innovative software has had on helping grooming salons.
“Our vision has always been helping groomers take control of their salon and streamline their business better than ever before. So, while Tuft does all the hard work, groomers can concentrate on what they do best: making pooches look pretty!
“We are excited to develop Tuft further in 2023 as we prepare to launch new innovations including an e-commerce shop to give groomers additional income streams as well as updating our capabilities by offering unlimited SMS and pet specific pricing. Watch this space!”
To find out more about what Tuft could do for your business, visit: https://tuftapp.com/
Pets at Home is launching new community food donation points in stores across the UK to help support pets and owners as the cost of living continues to rise...
Pets at Home is launching new community food donation points in stores across the UK to help support pets and owners as the cost of living continues to rise.
Pets at Home’s store in Prestwich is one of the first eight stores to feature the community collection points for those who wish to donate pet food to pet owners in need.
In partnership with national pet charity Blue Cross, Pets at Home is seeking donations of dog, cat, puppy and kitten food, as well as food for small animals including rabbits, guinea pigs and hamsters.
Donations will then be collected and distributed by Blue Cross to local food banks.
The new initiative marks Pets at Home’s decade-long partnership with Blue Cross, which has seen the charity receive £471,703 through the retailer’s VIP Lifelines scheme.
The donation points will be rolled out to all 450 Pets at Home stores over the coming months and will be kept in place for as long as they are needed.
Lyssa McGowan, Pets at Home chief executive officer, said: “As the UK continues to experience a rapid rise in the cost of living, we know that pet owners will do everything they can to ensure their pets don’t miss out, but we also understand that some owners may be facing difficult choices as their finances become stretched.
“Blue Cross and Pets at Home believe no-one should have to face the difficulty of struggling to feed their beloved pets, and we know that our customers are keen to help out wherever they can. This is why we are joining forces to install pet food donation points across all 450 Pets at Home stores in the coming months, working together to make sure no pet goes hungry and to help keep them at home where they belong, with their families.”
Janine Madders, Pets at Home Prestwich Store Manager, said: “We’re excited to be one of the first stores in the UK to launch the customer donation points. I’m looking forward to raising awareness of the local causes we’ll be supporting, and I know our customers will donate whatever they can.”
Chris Burghes, Chief Executive Officer at Blue Cross, said: “Pets are part of the family and we’re really proud to have partnered with Pets at Home on this scheme to have a positive impact on the local community in Hartlepool.
"We first launched our first pet food bank at our Sheffield rehoming centre in 2020, and now have pet food collection points at 33 of our sites. Over the coming months, we’ll be expanding this to cover all our 68 sites, and by teaming up with Pets at Home we hope we can reach even more pet owners who are in need across the UK as possible and keep families and their companions together.”
As costs continue to spiral, the UK’s largest canine charity, Dogs Trust, has announced that it has crossed the sad milestone of 50,000 requests this year from desperate owners asking the charity to take in their dog. This is the highest annual number of handover requests in the charity’s history...
As costs continue to spiral, the UK’s largest canine charity, Dogs Trust, has announced that it has crossed the sad milestone of 50,000 requests this year from desperate owners asking the charity to take in their dog. This is the highest annual number of handover requests in the charity’s history.
The charity’s CEO, Owen Sharp, has long warned that the animal welfare sector is facing into a crisis, with more animals being given up than it has space to look after, since the cost of living crisis started to bite.
The UK’s largest canine welfare charity is the most stretched it’s been in its 131 years, dealing with an influx of dogs whose owners can no longer afford them as bills continue to skyrocket. It has voiced grave concerns that a further 350,000 dogs may need to find new homes as the cost of living continues to rise.
Meanwhile, a new poll carried out by YouGov on behalf of Dogs Trust has revealed that a third (33%) of the UK’s dog owners are worried that, as costs continue to rise in 2023, the crisis will impact on how well they’re able to care for their dog next year.
Asked what their biggest financial worry had been about looking after their dog in 2022, almost half of the respondents said it had been vet bills (46%), followed by the cost of dog food (18%) and pet insurance (16%).
2023 certainly looks to be an extremely worrying time for animal welfare charities such as Dogs Trust, which normally cares for around 14,000 dogs across its network of 21 rehoming centres in the UK and one in Dublin.
The survey shows that more than six in ten (62%) of people who don’t currently own a dog think the rising cost of living would prevent them from getting a dog in 2023, with over a third (36%) saying it ‘definitely would’ prevent them, and a further quarter (25%) saying it ‘probably would’.
Anybody who is struggling to feed their dog is invited to drop in and collect supplies.
Fewer dog treats under the tree this year
It’s perhaps unsurprising that Dogs Trust’s December poll found many people’s Christmas plans will be impacted. More than two in ten (21%) respondents to Dogs Trust’s poll said their pooches will receive fewer presents than normal this year, and more than one in ten (13%) owners said they won’t give their dogs a present at all this Christmas, despite giving presents in previous years.
Meanwhile, fewer dog owners will be ‘driving home for Christmas’ - nearly one in ten (9%) said they’d be staying home instead of going away for Christmas or visiting family this year, because they won’t be able to afford a dog sitter.
Owen Sharp, Chief Executive of Dogs Trust, says: “Although it was inevitable that we would reach 50,000 calls from owners no longer able to care for their dogs, it’s still a shock and a stark signifier of the animal welfare crisis the UK now finds itself in.
“Through our December poll, dog owners have told us they’re going to struggle this Christmas, and many more are really worried about what 2023 is going to bring.
“We’re doing as much as we can at Dogs Trust to reach out and help dog owners who have been worst hit by the crisis. We’re expanding our help and support all the time so, if you’re having a hard time looking after your dog, please reach out to us before it’s too late - there are lots of ways that we can help.
“Our utmost priority is to keep as many dogs with their families as we can – and stop people having to make that heart-breaking decision to give up their dog.”
Healthy Pet Store based in Totton, near Southampton, invited dogs and their caregivers to an afternoon of festive cheer which was a paw-sitively joyful celebration...
Father Pup-mas comes to town Boxers, beagles and border collies kicked off the festive celebrations with a visit from Father Pup-mas to unleash the festive fun this season.
The Christmas canines enjoyed a very merry woofmas as they tucked into festive treats and posed for a picture with Father Pup-mas in front of the pup-arazzi photographer.
Healthy Pet Store based in Totton, near Southampton, invited dogs and their caregivers to an afternoon of festive cheer which was a paw-sitively joyful celebration.
The visiting pups were told they had all been a ‘furry’ good dog this year and were sent home with a present from Father pup-mas himself.
There were lots of waggy tails on display and the guests enjoyed their treats and the chance to have a new experience.
Managing Director Deborah Burrows said: “It was so lovely to see so many visiting pups and their caregivers getting into the festive spirit.
“We had a great turn out and all of the pups loved their free treats and a chance to meet our own Father Pup-mas if they wanted to.
“We are wishing all of our customers a very merry Christmas.”
The Christmas event was monitored by a dog-trainer to ensure the wellbeing of the visiting dogs.
For more information about Healthy Pet Store and its events, visit: healthypetstore.co.uk or its social media pages: @HealthyPetStore
Market-leading pet care brand Animology has strengthened its range with three new pet care products...
Market-leading pet care brand Animology has strengthened its range with three new pet care products.
The first addition to the range is Spa Day, a luxurious new dog shampoo that provides a soothing and relaxing spa-like experience for our furry friends.
Enriched with Pro Vitamin B5 and conditioners, with added oatmeal and chamomile extracts and infused with argon oil. This easy rinse formulation leaves dogs’ coats with a natural softness and shine, and their skin in great condition.
Julie Butcher, Sales & Marketing Director, said: “We’re delighted to be expanding our leading range of shampoos with the addition of Spa Day. Inspired by the humanisation trend in Pet, this luxurious addition to our range will appeal to pet parents to indulge their pet with a spa-like experience.”
The second new product in the range is Clean Ears, a specially formulated product designed to gently clean and deodorise your dog’s ears without irritating or damaging the sensitive skin inside. Its cleansing properties soften and remove wax and debris from dogs’ ears to aide their overall ear health.
The brand also announces a new Tear Stain Remover which helps to reduce the build-up of deposits around a dogs’ eyes and actively prevents excessive staining caused by excessive tear production in dogs. Tear Stain Remover is the perfect solution for keeping a dogs’ face clean and healthy and with regular use, their tear stains will be a thing of the past.
Julie added: “Clean Ears and Tear Stain Remover further enhance our range with functional pet care products for pet owners that are essential to maintaining pets overall cleanliness, health and wellbeing from home.”
Each of these gentle formulations are all sulphate and paraben free, vegan and come in 100% recyclable packaging.
Spa Day Dog Shampoo has an RRP of £5.50 is now available to buy.
Clean Ears and Tear Stain Remover have an RRP of £3.99 and are launching January 2023.
Launched in 2018 to show commitment to ongoing charitable giving, the Dorwest Foundation helps dogs and cats that are in need of care, health and quality of life improvement as well as supporting dogs that are trained to help humans either in an assistance, rescue or medical capacity...
Launched in 2018 to show commitment to ongoing charitable giving, the Dorwest Foundation helps dogs and cats that are in need of care, health and quality of life improvement as well as supporting dogs that are trained to help humans either in an assistance, rescue or medical capacity.
Dorwest donates to established animal welfare charities on an annual basis through the sales of special Foundation products, Keeper’s Mix® & Keeper’s Mix® Sensitive, with 10% of profit from every sale donated.
This year, Dorwest Herbs has donated £6,000 to charities to support five more amazing charities, including:
Dorset Search Dogs - Dedicated team of handlers, dogs and operational supports assisting the Police, Coastguard and other Search and Rescue teams look for missing persons across the South, 24 hours a day, 7 days a week.
Lucky’s Legacy Rescue - UK based volunteers working closely with several animal rescues and shelters across Romania with the commitment to rescue as many dogs from the streets as possible and rehome them into the UK with loving families.
Dogs On The Streets (DOTS) - Voluntary ran and not-for-profit charity dedicated to the welfare of dogs belonging to the UK’s homeless community including:, essential items, training, fostering and mobile veterinary surgery.
Forever Hounds Trust - Rescue and care for unwanted, abused or abandoned greyhounds, lurchers and other sighthounds in any part of the country, with the mission of finding loving permanent homes for all hounds.
The Cinnamon Trust - Specialist national charity which seeks to relieve the anxieties and problems faced by elderly and terminally ill people and their pets, made up of a national network of community service volunteers.
In previous years the Dorwest Foundation has donated to various charitable causes, through funding, vouchers and products at dog shows and other events, including buying life-saving equipment for animals at local fire stations.
Jo Boughton-White, Dorwest MD comments: “Every day brings new challenges to charities, especially in the last few unprecedented years. This cash makes a real difference and I want to thank each and every one of our customers who have contributed. We hope to help even more dogs and cats going forward, and we send a huge thank you to all those who work in the charities for their endless care.”
For more information on the Dorwest Foundation, visit www.dorwest.com/foundation.
WildWash has collaborated with dog fashion company DoffleDog to create a new product that will keep dog owners’ hands clean and germ free on the go...
WildWash has collaborated with dog fashion company DoffleDog to create a new product that will keep dog owners’ hands clean and germ free on the go.
The WildWash x DoffleDog Defence Gel with Lead Clip is small enough to fit onto a lead.
The product claims to kill 99.9% of bacteria.
The gel with antibacterial action contains natural alcohol made from beetroot at 62%. With a purifying blend of Organic Aloe Vera, Tea Tree and Eucalyptus, this all-natural formulation promises to leave hands fresh and clean, with no sticky residue!
Accapi Group, the exclusive European distributor of Ruffwear, was able to spread some festive cheer this week by donating a cheque to the Great North Air Ambulance Service (GNAAS) which has supported the purchase of life saving kit, in memory of Ruffwear’s most treasured ambassadors Max ‘The Miracle Dog’...
Accapi Group, the exclusive European distributor of Ruffwear, was able to spread some festive cheer this week by donating a cheque to the Great North Air Ambulance Service (GNAAS) which has supported the purchase of life saving kit, in memory of Ruffwear’s most treasured ambassadors Max ‘The Miracle Dog’.
Accapi Group CEO Andrew Geere, handed the cheque which was the culmination of 5% of all UK sales of the popular Orange Front Range Harness at a special fundraising event, a celebration of the life and legacy of Max on Saturday 17 December.
Max was a much-loved therapy dog who was followed the world over on social media. He sadly passed earlier this year but his owner Kerry Irving, a locksmith turned mental health campaigner and fundraiser plus his team of four-legged heroes Paddy, Harry (Max’s brothers) have carried on the Spaniel’s legacy, with a series of fundraising initiatives throughout the course of 2022.
With the support of his fans, followers, and outdoor dog brand Ruffwear. Kerry and the boys managed to raise enough funds to deliver a special Christmas gift to GNAAS in the form of a Volvo XC90 which was handed over to the Ambulance Service at the event attended by over 1,200 fans of the spaniels in Keswick, Cumbria.
Kerry organises many fundraising walks and talks where people and come and share their life experiences and love of the Lake District. Most of the events have a fundraising element to them.
Andrew Geere, CEO of Accapi Group, said: “Max was our most treasured ambassador for Ruffwear. We knew we had to mark his passing and give back to the huge contribution he has made to our brand. So, this year, to supplement the fundraising work of Kerry and the boys, Accapi donated 5% of all UK sales from the collection of products most loved by Kerry and Max to the GNAAS fund.
Max’s well recognised orange Front Range Harness, Lead and Collar has been our best-selling colour in 2022 which just shows how the love and support for this special spaniel still grows. His legacy lives on and we’re very proud to support such a worthy cause.”
This contribution, combined with the £160,000 raised by Kerry this year has bought the service a much-needed new ground vehicle. GNAAS is a charity which provides critical air ambulance care across the North of England. It is fully funded by voluntary contributions. The Volvo fast response vehicle is used in times when the helicopter can’t fly.
Kerry said: “We knew there would be a few tears shed today as the year draws to a close and we reflect on the great hole that Max has left behind. It has been fantastic to see so many people at the event to honour Max’s legacy and hopefully we put a smile on people’s faces when we revealed the new vehicle. Things like this really do keep Max’s memory alive.”
The Innocent Hound has expanded its 1.5kg pack offering with two additional flavours of the award-winning air-dried dog food...
The Innocent Hound has expanded its 1.5kg pack offering with two additional flavours of the award-winning air-dried dog food.
The range will now also include popular flavours, British Duck and Gourmet Chicken Hotpot.
Founder Chloe Heaton commented: “Following the successful launch of the three flavours in August, we wanted to offer more choice to retailers whilst we’re busy working on new varieties.”
The 1.5kg pack range is now available in 5 flavours, British Duck, Gourmet Chicken Hotpot, British Lamb Casserole, Wild Salmon Fishcakes and British Beef Stew. The recipes are all grain free, single protein and made with freshly prepared, raw British meat or MSC fish.
The Innocent Hound’s air-dried food is handcrafted in Yorkshire using a bespoke air-drying system. The raw ingredients are not exposed to heat above 40°C and so the nutrients and vitamins are maintained. The result is a semi-moist, great tasting feast that offers the benefits of feeding a raw diet, with the convenience of a kibble.
The food is suitable for both adult dogs and puppies from eight weeks. The packaging is 100% recyclable and includes a resealable pouch which keeps meals fresh for up to eight weeks once opened. The 1.5kg pack has an RRP of £23.
Pets at Home Group has announced the appointment of former Asda CEO Roger Burnley CBE, who will be appointed as an independent non-executive director with effect from 14 February 2023.
Pets at Home Group has announced the appointment of Roger Burnley CBE, who will be appointed as an independent non-executive director with effect from 14 February 2023. He is a former CEO of Asda.
On his appointment to the board, Roger will be appointed as a member of the Audit and Risk Committee, Remuneration Committee, Nomination and Corporate Governance Committee and the ESG Committee.
Roger is an experienced retailer who spent ten years as an executive director of Sainsbury’s before joining Asda as its Chief Operating Officer in 2016, becoming its CEO in 2017. He left Asda in August 2021 after four years as CEO and was appointed CBE in the 2022 New Year Honours list for services to the food supply chain. In 2022, Roger took on the position of non-executive chairman of Finnbrogue Artisan, an Irish food manufacturer.
Ian Burke, Chairman of Pets at Home, commented: “On behalf of the Board, I am delighted to welcome Roger Burnley CBE to Pets at Home Group plc. Roger has deep knowledge of the retail sector and food supply chains and his experience will be of great value to Pets at Home as it embarks on the next stage of its ambitious strategic plan. The directors and I look forward to working with Roger next year.”
Sharon Flood, the current Chair of the Remuneration Committee, and Stanislas Laurent, non-executive director, have each notified their intention to step down from the Company’s board. In May 2023, Stan and Sharon will have each served six years as independent non-executive directors and have signified their intention at an early stage in order to provide the Company with sufficient notice to commence the search for their successors. The Directors, on behalf of the Company, wish to thank them both for their dedicated service.
Dennis Millard, who has served as the Company’s Senior Independent Director for 9 years, will stand down from that position on 14 February 2023, having served 9 years on the Company’s Board.
The Board has requested that Dennis remain appointed as a director of the Company for a further year. Though he will no longer be considered independent in accordance with the Corporate Governance Code, his experience and retail industry knowledge remain valuable to the Company.
Pets at Home has also announced that Zarin Patel will be appointed as Senior Independent Director with effect from 14 February 2023.
Zarin has been a Non-Executive Director of the Company since 14 April 2021. She is the Chair of the Audit & Risk Committee and a member of the Nomination and Corporate Governance Committee, the ESG Committee and the Remuneration Committee.
The Company will continue its search for a second non-executive director and a further update will be provided in due course.
The British Independent Retailers Association has commented on November's ONS sale data and said shoppers are 'tightening their purse strings' as they prepare for the cost-of-living crisis to hit...
The British Independent Retailers Association has commented on November's ONS sale data and said shoppers are 'tightening their purse strings' as they prepare for the cost-of-living crisis to hit.
The association, which works with over 6,000 independent businesses of all sizes across the UK, has reacted to the recently released data by the Office for National Statistics (ONS).
The report highlights:
Retail sales volumes are estimated to have fallen by 0.4% in November following a rise of 0.9% in October
Non-store retailing sales volumes fell by 2.8%
Non-food stores sales volumes fell by 0.6% in November and were 1.8% below February 2020 levels
Food store sales volumes rose by 0.9%
BIRA's CEO Andrew Goodacre (pictured) said: "The ONS data makes grim reading for retailers with Black Friday not even providing a boost that many large retailers hoped for. November (along with December) is a pivotal month for retail and based on these numbers form the ONS it looks as if Christmas has started late in the shops, especially for non food shopping. On-line dales are down again, suggesting that customers are continuing to come back to shops.
“These latest ONS figure confirm what everybody in retail already knew – Christmas has not yet arrived on the high street. The low sales, and even lower volumes of products sold, is extremely worrying for independent retailers throughout the UK. We can see the purse strings being tightened by consumers, and that will only become more prevalent in the new year. 2023 is going to be difficult for retail and high streets in general. Whilst I respect the need to control inflation, we also need the government to give some consideration to economic growth and improving consumer confidence.”
The British Independent Retailers Association has said it's "disappointed" that such an important decision on energy support for businesses has been delayed by ministers...
The British Independent Retailers Association has said it's "disappointed" that such an important decision on energy support for businesses has been delayed by ministers.
The association, which works with over 6,000 independent businesses of all sizes across the UK, has said with the soaring energy costs and now no clear decisions laid out by the government, will cause even more unnecessary stress on retailers.
Currently, wholesale gas and electricity prices have been fixed for firms from October until March 2023, but the help is under review due to the cost.
In October, ministers had promised to make an announcement before the end of 2022, but this is now delayed until the start of 2023.
BIRA CEO Andrew Goodacre said: "It is disappointing to see this important decision being delayed. Independent retailers have seen energy prices increase by as much as 600% in the past year and this current support package needs to be extended beyond March 2023.
"This is even more important as retailers are facing the double whammy of rapidly increasing costs and lower consumer expenditure due to the cost of living crisis. In order to plan ahead for next year, the high street businesses need to know the support that will be made available."
New research reveals the pets that are most in danger of being stolen, with Staffordshire Bull Terriers being named as the most vulnerable dogs...
Above: the UK's pet theft hotspots.
New research reveals the pets that are most in danger of being stolen, with Staffordshire Bull Terriers being named as the most vulnerable dogs.
The research, from ADT, compiled data from police forces across the country to see where the most, and least, pets are stolen as well as what pets are stolen.
Man’s best friend takes first place, making up 23% of pet thefts since 2017. Dog thefts peaked last year at 1,155 but the number of thefts per 100,000 people has remained relatively consistent, only rising by 4.9% over the last five years.
Up next are birds, with more than 2,500 instances of animals being stolen over the last five years, giving it a total of eight pet thefts per 100,000 people. 2021 was the peak year for stealing our feathered friends with over 1,200 stolen over this period and Devon and Cornwall have the highest rates of bird theft, recording more than 1,500 of these crimes.
Taking third place are our feline friends with more than 1,300 instances of cat theft over the last five years. Cat thefts are also on the rise, averaging around an 18% increase year on year since 2017.
ADT looked further into dog related pet thefts, finding out which dogs are at the most risk of being stolen.
The most commonly stolen dog breeds:
Rank
Breed
Percentage of total thefts
1
Staffordshire Bull Terrier
25.7%
2
Chihuahua
12.0%
3
French Bulldog
9.8%
4
German Shepherd
8.1%
5
American Bulldog
6.4%
It’s no surprise that Staffies take the top spot for the most commonly stolen dog breed as they’re one of the UK’s most popular dogs. They account for just over a quarter of the total dog thefts for the areas we looked at or 5.6 thefts per 100,000 people over the last five years.
Chihuahuas take second place, making up 12% of total dog thefts since 2017. Their tiny size not only makes Chihuahuas adorable but also makes them an easy target for dog thieves too. Thanks to high demand and a reasonably high resale value for thieves.
Taking third place is another small breed, French Bulldogs. These dogs have soared in popularity over the last five years and with this unfortunately comes a rise in thefts, nearly doubling between 2020 and 2021. Frenchies can be sold for up to £3,0000 making them a highly prized target for thieves.
Further Insights
Gwent Police have not recorded any dog thefts over the past five years making it one of the safest places for our four-legged friends.
Bird thefts make up the majority of pet thefts in Devon and Cornwall, with more than 1500 instances of bird theft being reported since 2017.
There have been over 437 recorded dog thefts in Northumbria since 2017.
The most recent PDSA Animal Wellbeing (PAW) Report – the longest running annual survey of pet wellbeing in the UK – revealed 30% of owners worry how they’ll pay for vet bills if their furry family member fell ill or became injured...
The most recent PDSA Animal Wellbeing (PAW) Report – the longest running annual survey of pet wellbeing in the UK – revealed 30% of owners worry how they’ll pay for vet bills if their furry family member fell ill or became injured.
With the report also detailing that 61% of cats and 39% of dogs are currently uninsured, thousands of owners could find themselves with an unexpected vet bill should the worst happen.
PDSA Vet Nurse, Nina Downing, said: “The cost-of-living crisis is affecting all of us in one way or another, meaning we’re looking for ways to save money wherever we can – and this is no different for costs associated with our pets. Veterinary treatments can become costly, so one of the best ways to safeguard your furry friend and avoid unplanned vet bills is by keeping on top of their preventive healthcare. The following tactics could help you save in the long-term:
Stay up to date with vaccinations
“While cutting back on annual booster vaccinations or regular flea and worming treatments may seem like saving money in the short-term, it can cause issues down the line. Avoiding these measures can put your pet’s overall health at risk, meaning they may need intensive veterinary care, which can soon add up. Keeping vaccinations up to date provides your furry family member with antibodies to fight off serious but preventable conditions. Using regular flea treatment prevents your pet from developing uncomfortable skin problems, while buying products to treat all types of worms including lungworm, can be lifesaving.
The benefits of neutering
“Neutering your pet will not only prevent unwanted pregnancies, but it also reduces the likelihood of developing certain health issues too, including some types of cancer or life-threatening infection of the uterus which can affect unneutered females. Castrating male dogs helps reduce their risk of prostate disease and stops them from developing testicular cancer. Male cats and dogs are less likely to roam looking for females and male cats are less likely to get into fights if neutered, too. Up to 80% of unspayed female rabbits will also develop uterine cancer by the time they’re five or older, so the procedure is highly beneficial for pets, big and small.
Watch weight gain
“It’s important to monitor your pet’s weight and take action if you believe they are gaining a few too many pounds – this will help avoid weight related health problems which may require costly lifelong medication. The best way to help your furry friend maintain a healthy weight is by incorporating daily exercise into their routine and ensuring they eat a complete, well-balanced, nutritious diet.
Don’t ignore insurance
“Having the correct insurance plan in place will be vital to avoid expensive bills, should the worst happen.
“There are several types of cover and the monthly cost will depend on a range of factors, including your pet’s breed and age. Cheaper policies are often ‘accident only’ and won’t cover anything illness related. Lifetime cover policies are usually more expensive, however, they do provide cover for any accidents or illnesses (they don’t cover vaccinations or other preventive treatments) as long as the policy is continued, without a break.
“It is a good idea to insure your pet as soon as you bring them home – don’t wait for them to get ill - as pre-existing conditions are not typically covered. If you insure them while they are young and healthy, many providers will continue to cover them as they get older. However, you may find changes to excesses for older pets, so - it’s important to read the policy, so you know what to budget for.
Explore additional resources
“There are lots of free resources available on PDSA’s website, which provide helpful advice and low-cost ways to care for furry family members.
“Personal circumstances can change at any time and if you do find yourself struggling to afford your pet’s veterinary care, see if you are eligible for free or low-cost support by using the eligibility checker on the PDSA website.”
PDSA relies on donations to deliver vital treatment to hundreds of thousands of pets across its 48 Pet Hospitals in the UK. To keep families together this winter, the charity is urgently calling on the public’s support more than ever to prevent vulnerable people having to make a truly heart-breaking decision.
The first ever UK Referrals Board has been created by IVC Evidensia, with the aim of providing strategic input for the group and shaping the direction of referral services in the future...
The first ever UK Referrals Board has been created by IVC Evidensia, with the aim of providing strategic input for the group and shaping the direction of referral services in the future.
This new board will bring together the expertise and experience from veterinary surgeons and veterinary nurses who are actively practicing in IVC Evidensia Referral Hospitals across the country.
The board will also provide expert support and guidance to the business and provide input to specific projects affecting the wider referrals community.
The Referrals Board will work closely with National Specialist leads and the Referral Leadership team, as well as the current Small Animal, Equine, Farm and Nursing Boards to ensure a collegiate approach to projects that affect all IVC Evidensia clinicians.
As it stands, the board will include Specialists, Residents, Registered Veterinary Nurses and Advanced Practitioners from across the UK. It includes the following board members:
The Referrals Board will also be supported and facilitated by two members of the Referral National Clinical Leadership Team: Stephen Collins and Arlene Connor.
Amanda Boag, Chief Medical Officer for IVC Evidensia, commented: “This group will support the ongoing development of clinical and operational standards, as well as working with our learning and development team contributing to training and promoting career progression of colleagues within the IVC Evidensia community.
“We are excited about the commitment we are making to our Referral Services within the UK, ensuring we build a strong community for our Referrals Teams and working to deliver a sustainable strategy for the future.”
A new study has revealed that 82% of rescue centres find it more difficult to find black cats their ‘furever’ home, than cats of other colours...
A new study has revealed that 82% of rescue centres find it more difficult to find black cats their ‘furever’ home, than cats of other colours.
With an estimated population of over 11 million cats, felines are the second most commonly owned pet in the UK. Yet, when it comes to rescue cats, the study by Agria Pet Insurance reveals that vanity factors are playing a huge role in determining which cats are adopted. In fact, appearance or colour (59%) has been found as the most common reason for a cat to be denied a new home.
The top five reasons felines find it difficult to be rehomed are:
Appearance or colour (59%)
Behaviour (18%)
Illness or disability (12%)
Age (6%)
Personality (6%)
This shocking statistic, means that many cats fail to find new homes purely for the way that they look, leaving a large number of healthy, loving cats alone this Christmas.
Karen Green, Rehoming Channel Manager at Agria Pet Insurance, says “It’s always so sad to hear that animals struggle to find homes for such insignificant reasons as their appearance. Rescue pets can make the most wonderful companions and we would urge anyone thinking of a new family member to consider adopting to give a loving animal a second chance.
“We work with hundreds of rescue partners across the UK, and they do report a common challenge that’s faced is finding loving, forever homes for black cats. Kittens are the easiest to rehome, however even black kittens prove more difficult. Overall, it is a sad fact that black felines take three to six months longer to be adopted than cats of other colours.”
The best of last edition of Pet Trade Xtra
The top-read stories from last week's Pet Trade Xtra can be seen below, if you missed them...
Natural pet supplements business Lintbells, whose brands include the popular YuMove, has expanded its global operation by acquiring US company Walkin' Pets...
Natural pet supplements business Lintbells, whose brands include the popular YuMove, has expanded its operation by acquiring US company Walkin' Pets.
Established by Mark Robinson in New Hampshire in 2001, the company offers a range of support products designed to extend an active and quality life to pets, including wheelchairs, harnesses and braces.
Lintbells announced the acquisition was part of its global growth strategy.
Lintbells chief executive Fiona Hope said: “The Lintbells mission and values align perfectly with Walkin’ Pets, so I’m delighted to welcome the brand and team into the Lintbells family. We both share a deep commitment to helping pets stay ‘active for life’ and are well-known for the efficacy and science behind our products as well as the highest levels of customer care and educational support.
“Lintbells is an ambitious business, and this acquisition moves us into a completely new but aligned sector and supports our global growth strategy as we move towards becoming a global pet healthcare company.”
The addition of Walkin' Pets will enable Lintbells to extend the breadth of its support in the UK from pet supplements into physical support products.
Lintbells plans to grow sales not only by expanding its newly acquired mobility aids business, but also introducing YuMOVE supplements to the Walkin’ Pets community.
A leading pet superstore has won the 2022 Business Growth Award at the New Forest Brilliance Awards. Healthy Pet Store based in Hampshire was awarded the accolade for its incredible sales growth since launching in 2014.
A leading pet superstore has won the 2022 Business Growth Award at the New Forest Brilliance Awards.
Healthy Pet Store based in Hampshire was awarded the Business Growth accolade for its incredible sales growth since launching in 2014.
The pet store was recognised for its expansion, just two years after moving into its current and newly refurbished store in Totton.
During 2021, the growing pet store reached its £1 million revenue target and has become one of the county’s leading independent pet retailers of frozen meals for dogs and cats and unique accessories.
To support the growth of the business Healthy Pet Store expanded its team, including appointing a new Operations Manager to oversee fundamental departments of the business such as purchasing, logistics and warehousing.
Managing Director Deborah Burrows said: “Winning this award is a huge milestone for Healthy Pet Store. Since 2014, our vision has been to be the most approachable and most knowledgeable pet food and accessories retailer. We are very excited to continue building this vision.
“2023 is going to be a really exciting year for us and I can’t wait to grow our brand, the team and our variety of products.
“I would like to extend my congratulations to the other finalists. We are all operating in an incredibly challenging environment and this is something all businesses should recognise and be hugely proud of.
“I am very excited for Healthy Pet Store to continue on this rollercoaster of a journey.”
Sponsor of the Business Growth category Phill Morgan from GetSet Solent presented the team with its award.
Healthy Pet Store is the biggest of its kind in the country by square footage and is recognised as the home of waggy tails across Hampshire and the Isle of Wight.
Pictured: Healthy Pet Store team celebrating with Phil Morgan (middle) sponsor of the Business Growth category. (Photo credit: Dave Dodge Photography)
The Pet Industry Federation (PIF) has announced a new partnership today with Fuel Card Services to help PIF members save money on petrol and diesel...
The Pet Industry Federation (PIF) has announced a new partnership today with Fuel Card Services to help PIF members save money on petrol and diesel.
Fuel Card Services offers a large range of fuel cards from leading brands such as BP, Shell, Esso and UK Fuels; PIF members will be able to decide which card best suits their business.
Fuel cards will help PIF members on a daily basis in terms of :
Cutting fuel costs - saving up to 10p per litre
Increased security - fuel cards are a safer alternative to carrying cash and eliminate fraud
Streamline admin - HMRC compliant invoices, no receipts, one neat invoice and a dedicated account manager
Tighter control of business expenses - transactions and reports available online 24/7
Increased flexibility for refuelling across a huge network
PIF CEO, Nigel Baker, commented: “Here at PIF we are always looking at new benefits for our members. We are extremely aware of how difficult the economic climate is at the moment, particularly with fuel costs at such a high level.
“Partnering with Fuel Card Services will enable PIF members to choose the best fuel card for their business and start saving money on a daily basis, whether they run one vehicle or a whole fleet.”
PIF members will be emailed details on how to apply for their fuel card. To join PIF today, visit www.petfederation.co.uk
Award-winning brand Furr Boost has seen its smoothie drinks products for pets profiled in the Raye The Store in Regents Street, London...
Award-winning brand Furr Boost has seen its smoothie drinks products for pets profiled in the Raye The Store in Regents Street, London.
Nicole Compen, founder of Raye, said: “Raye The Store is on a mission to support innovative and emerging food, drink and wellness brands in building awareness via experiential retail.
“It is a travelling showcase championing brands with honesty of intention, natural ingredients and quality design. Over the past 5+ years Raye has been supporting small businesses building strong brand and marketing strategies from Antwerp to New York, and now London. Shoppers are able to experience a handpicked range of new brands, often seen in-store for the very first time, and learn about the stories that built them.”
Furr Boost was created by a former technical manager to the food industry with over 20 years’ experience, Louise Toal. Louise’s Beagle, Phoebe at the age of 18 months became unwell with bladder problems which after investigations with her vet, were linked to the dog’s food. Using her technical background, Louise then started experimenting with protein shakes to help flush out Phoebe’s system and to provide her with the hydration that she needed when she was refusing to drink enough water in the summer months. This led to the creation of the Furr Boost range of smoothies.
Louise said: “There is no one else making a product like ours. Yes, there are drinks on the market that are botanical, broth based and electrolyte based etc, but none that are like a natural smoothie. Each of our recipes contains a meat, fruit and vegetable, along with added oils and vitamins, so it’s more than a hydration drink, it supports the dog’s wellbeing in areas such as digestion, skin and coat, anxiety, metabolism and immunity.”
Furr Boost can be used in a variety of ways. Served frozen, it can be placed in a Kong Toy or lick mat for dog training or as a distraction, or simply given to a dog as a tasty icy treat. Unfrozen, it can be added as a topper to meals or on hot days, simply pour into a bowl for instant hydration. In the winter, it provides a comforting nutritious drink for dogs and is particularly good for senior dogs when they need help with their digestion and diet.
Furr Boost is available in three tasty varieties which all use the best quality 100% natural human grade ingredients: Chicken, Butternut Squash & Cranberry, Pork, Apple & Sweet Potato and Beef, Broccoli & Blueberry. Other added ingredients include flaxseed, coconut and salmon oils, dried sea kelp, chicory root extract, yeast beta glucan, vitamins B&C and water.
Furr Boost is also a sustainable product using packaging materials which are recyclable avoiding single use plastic as each smoothie is available in a Tetra Pak Carton.
The brand recently did the double for pet product innovation by winning the Best Dog Product at the PIF Awards and Best Pet Product of the Year (Food and Treats) at the PetQuip Awards
For trade enquiries contact Louise Toal on Tel: 01746 785 410 email: customerservices@furrboost.com or visit the wholesale page: www.furrboost.com/wholesale
Bushell shared his expertise on how IPN is placing sustainability at the forefront of its business, as the brand continues to put people, pets, and the planet first.
The WildWash x DoffleDog Defence Gel with Lead Clip is small enough to fit onto a lead.
