Award-winning pet retail chain Jollyes will be offering cheaper vet services when it opens its newest shop – the 102nd store in its portfolio – in Northampton tomorrow (Friday).

The store in an old Furniture Warehouse unit on Towcester Road will include a Community Pet Clinic that offers vet services such as microchipping and vaccinations at much lower prices than traditional vets.

Vets accredited by the Royal Veterinary College will offer transparent and low pricing on essential services that pet owners need.

Primary course vaccinations for dogs and cats are available in Jollyes’ community pet clinic for £33 covering both doses and annual boosters for £25. Microchipping, already compulsory for dogs and mandatory for cats in England from June, start at just £13.

The government through the Competition & Markets Authority (CMA) is already investigating the top six vet chains for possible overcharging and anti-competitive practices that may be leading to pet parents paying far more than they need for vet services. 

As part of that investigation, Jollyes provided its own evidence to the CMA about vet pricing in Northampton. While some vets were reticent to give prices, those that did were significantly higher than those offered in Jollyes.

A microchipping service that costs £13 at Jollyes was as high as £30 at one local vet, and the price differential on kitten and puppy vaccinations was even more stark. Both necessary doses are a combined £33 at a Jollyes’ community pet clinic but as high as £98 at another vet.

When it opens, Jollyes’ commitment to value to Northampton pet parents will go well beyond the clinic service it provides.

The new Jollyes store will have a raw food frozen ‘shop-in-shop’ alongside high quality private label pet food such as its own Lifestage, K9 and Rileys brands which offer a premium experience without a big brand price tag.

Jollyes has recruited a team of 12 in Northampton, including manager Andrew Bartlett who joins the pet retailer from Topps Tiles.

For the proud dad of two Labradors, Rocky and Raven, looking after pets runs in the family. Andrew’s mother-in-law runs an animal rescue centre, the source of his two labs and three cats Larry, Lana and Luna.

Andrew got married on 6 April but is delaying his honeymoon so he can open the store.

Performing the grand opening tomorrow will be Mayor Cllr Stephen Hibbert and Mayoress Liz Coxalong. There’ll be animal-themed stilt walkers and the Jollyes mascot to meet and greet customers with free goodie bags for the first 100 customers.

The following weekend on Saturday 4 May, there’ll also be live entertainment with prizes, Jollyes’ iconic ‘Wheel of Fur-tune’ with on-the-spot instant wins and balloon modelling for the kids.

“We’re already working hard getting the store ready for opening at the end of the month so we can give pet parents in Northampton a new alternative for their pets at home.” said Jollyes regional manager Natalie Bentley.

“With a successful store in Kettering, we know how much people in Northamptonshire love their pets, so Andrew and his team can’t wait to bring the kind of value and service we’re famous for, here to the heart of the county.”

When open, Jollyes’ Northampton store will be its 102nd, capping off an amazing few weeks for the retailer as it won new investment to accelerate its store growth and then being named as the best retailer in Britain at the prestigious Retail Week awards for businesses in the category for retailers turning over less than £250m.

Looking for dog products that are British made, high quality and distinctive, well then look no further than newcomers Storeys and Tails. Debuting for the first time at this year’s PATS and Glee they are the story (pun intended) we have all been waiting for. 

From humble beginnings, Storeys and Tails has been dedicated to sourcing and designing pet accessories from start to finish with the modern pet owner in mind.

Nestled in a quaint studio in Devon, alongside her husband Alex, Natasha Taylor pours her heart and soul into every hand crafted piece.

Natasha's expertise in the leather industry, gained from her early career handcrafting leather goods for renowned UK-based fashion businesses, has allowed Storeys and Tails to elevate their products to the utmost standards. 

With a deep understanding of the needs and desires of pet lovers, their collars and leads are meticulously handmade to ensure both durability and style. Between their Luxury leather and All-weather collars and lead ranges, there really is something to suit every customer. 

We invite you to explore their collection and discover the perfect way to offer your customers the premium, British made accessories that consumers are seeking.

Check them out at Storeysandtails.co.uk to view all their collections and learn and bit more or follow them on socials @storeysandtails  

Can’t wait till PATS or Glee? Order now for 10% off your first order (offer ends 30.06.24)

Contact Natasha and Alex at sales@storeysandtails.co.uk for more information.

Or give them a call on 07875358964.

PATS 2024 – the Pet & Aquatics Trade Show – is set to have a strong international presence with a growing number of pet buyers and exhibitors from around the world expected to attend the new three-day show taking place at Telford International Centre from Sunday 29th September to Tuesday 1st October.

In a further move to create more interest with international buyers, the PATS team will be travelling to Nuremberg in Germany next month to exhibit at Interzoo in the British Pavilion. PATS will also have a presence at Superzoo in Las Vegas in August.

“Our primary aim for exhibiting at international shows is to meet, talk to and encourage international retailers and distributors to come to our show,” said Gordon Thomas, of Impact Exhibitions & Events, organisers of PATS.

“We know that UK pet products sell very strongly around the world and representatives from international pet companies can see the advantage of meeting up with British suppliers all under one roof.

“They agree that PATS is the perfect destination to discover what’s new in the market for the year ahead, and an ideal opportunity to talk to UK-based manufacturers and suppliers.”

Gordon added: “We will be working closely with trade association PetQuip on a programme to identify key European pet product buyers and invite them to visit PATS. 

“We ran a similar Inward Mission programme with PetQuip pre-Covid and it was highly successful, attracting buyers from across Europe, including Germany, Spain, Netherlands, Sweden, Denmark and Switzerland.” 

At the Interzoo show Gordon will promote the new three-day PATS 2024 which is the biggest ever in the show’s 16 years. With five months still to go, more than 260 brands have already signed up to exhibit and the final figure is expected to be over 300.

PetQuip’s Trade Federation Manager Susan Fairley is pleased to be supporting PATS 2024 in guaranteeing renewed interest from international buyers. She said: “The new three-day timeline will add value for both UK and international buyers. The last day of the Telford show last year was notably busy right up until the end, so it’s clear that the current visitors will welcome more time to complete their visit. For international buyers, the extended show days will make their trip more beneficial.”

Barcelona-based Rob James, of Petwork Marketing, sources UK-manufactured products for a network of 50 stores across Spain and has attended PATS in the past with partner and pet shop owner Mireia Sabate De Vale. He said: “I will certainly attend PATS for a minimum of two days and probably all three. A well organised trade fair is vital for our company. It gives us the opportunity to not only conduct a great deal of business, but it also facilitates the introduction to many new products that we would otherwise struggle to find the time to see. I am delighted the show has grown into a three-day annual event and that even more manufacturers and distributors will be able to exhibit. It will prove to be a good use of our time and resources.”

A full list of exhibitors can be found on the PATS website www.patshow.co.uk where visitors can also register to attend for free.

PetQuip has announced that entries are now welcome as the association’s prestigious awards are launched. 

Reflecting the dynamism of the UK petcare sector, the annual awards recognise and reward the energy, achievement and innovation realised within the pet product trade over the last year.

The winners of the PetQuip awards will be announced at the gala dinner, which takes place on Monday 30 September at Telford International Centre, alongside PATS, the pet and aquatics trade show.

The evening is a chance for networking, celebrating and congratulating success for everyone in the sector. In 2023, over 230 suppliers and retailers learned who the winners were while enjoying a drinks reception, three course meal, refreshments and dancing and music afterwards. 

The 15 awards include categories for product, marketing, retailers, suppliers, sustainability and individual achievement.

New categories for this year include rising star, employee of the year and best marketing campaign, with the UK retailer award now being split into independent and multiple retailers.

Entry is free and companies can enter more than one category. Entry is online via the PetQuip website. Entries close on Thursday 27 June, finalists will be announced in August and the awards will be presented at the dinner on Monday 30 September.

“The PetQuip Awards evening is a well-established date in the UK pet industry’s calendar, not only because of the exceptional accolade that winning an award can bring, but also as a lively party for everyone involved in this buoyant and innovative sector. 

“Many of the firms who have won awards previously have reported back to us on the value of winning, which shines a spotlight on the company, enhancing their profile and potentially boosting sales”, said organiser Susan Fairley.  

Award sponsors confirmed so far include Noble Futures, Pedigree Wholesale, SUPERZOO, Zoomark, PATS, CIPS, Law Print and Packaging, James & Steel, Group55 and Petface.

For more information about sponsorship, contact Susan Fairley.

For more information about the awards email info@petquip.com

To enter the awards, visit petquip.com

Award categories

• Supplier of the year 
• Business service of the year 
• Most promising new starter business 
• Theresa Swann Exporter of the year – sponsored by Group55
• Best product: food/treats
• Best product: healthcare/grooming
• Best product: accessories/technical
• Sustainability award – sponsored by China International Pet Show
• UK retailer of the year: multiple
• UK retailer of the year: independent
• International retailer/distributor of the year 
• Best marketing campaign 
• Rising star – sponsored by Noble Futures
• Employee of the year 
• Lifetime achievement

For details of PetQuip membership, email info@petquip.com or visit www.petquip.com

PIF has announced Worldpay, a leading global card payment provider, as the headline sponsor for its Business of Pets conference in June.

The two-day event, aimed at fostering growth in pet businesses, will centre on innovation, finance, and marketing, and features a comprehensive lineup of expert speakers. An evening social BBQ is scheduled for the end of the first day. The conference will take place from Wednesday 5 to Thursday 6 June at the Cranfield Management Development Centre, Cranfield University, Milton Keynes.

Participants will hear from inspiring speakers, engage in interactive workshops and panel discussions, have a say in the 2024 Innovation of the Year Award, gain exclusive insights and resources, and have invaluable networking opportunities with peers in the industry.

Nigel Baker, CEO of PIF, said, "We are delighted to have Worldpay’s support at our Business of Pets conference. With their role as a global provider of payment services to businesses, helping companies manage transactions of all sizes, they are integral to business operations and are therefore perfectly aligned with the conference’s objectives to assist pet businesses in their growth and expansion."

The full conference agenda is now available, and 'Early Bird' tickets can be secured until 30 April 2024, with PIF members eligible for a discount.

For details on the speakers and all other information, including ticket purchases, please visit www.petfederation.co.uk.

To join PIF and take advantage of all the great business benefits that are available to PIF members, including a legal helpline, fuel card, IT discounts from Dell and local authority help and advice, please visit https://petfederation.co.uk/

Marketing and public relations consultant Tillymint Communications has made the finals of a prestigious industry award – for the third year running.

The company, run by Alison Gallagher-Hughes, has been shortlisted in the Independent Practitioner category of the CIPR Excellence Awards 2024. The awards represents global recognition from the world’s only chartered PR organisation – the Chartered Institute of Public Relations - and attract a huge number of entries.

Alison, works mainly with business-to-business clients in the pet industry. She scooped the CIPR’s Independent Practitioner regional title  - PRide - for the past two years and is hoping that 2024 will take her to the top for the international award.

Tillymint is one of six contenders - the winner is selected following a rigorous panel interview with judges  - and will be announced at a glitzy awards ceremony, at The Royal Lancaster Hotel, London, on 26 June. This year, the ceremony, is being hosted by comedian Axel Blake. 

Alison founded Tillymint Communications in 2020. She was previously Head of PR for a full-service agency and has spent much of her career working ‘in-house’ primarily within the public sector: policing, social housing and further education. She moved into PR following a career in newspaper journalism.

She decided to set up her own business in the wake of the Covid crisis.

“The pandemic brought many businesses to their knees but as the threat lifted, there was a growing need for them to ‘get back in the game’ and actively promote their products and services, so it seemed like the ideal opportunity to start a new chapter by founding Tillymint.

“I look back over the past four years and marvel at how rapidly the business has grown. Our first project was a one-off piece of work for an organisation who soon after became a retained client and they remain with us today. That is incredibly rewarding because the more we work with a particular client the more that trusted relationship develops and we become an outsourced member of their team – always on hand to support and add value to their organisation. 

Alison said that she was delighted to be “in the mix” for this year’s CIPR Excellence Awards. 

“To be shortlisted in this category is a very great honour. As a Chartered Practitioner, I know how hard CIPR works to establish and maintain professional standards and I am very humbled to be a finalist for a third consecutive year alongside some very worthy contenders.”

Tillymint has exhibited at PATS for the past two years and will be on stand P12 for the 2024 show at the end of September.

For more information on Tillymint services visit: www.tillymint.co.uk

Nutriment, a pioneer and innovator in the field of raw pet food, has announced a rebrand in response to the ever-evolving landscape of raw pet feeding.

Founded in 2013, Nutriment has spent over a decade developing premium raw pet food recipes, driving real change in the raw pet food market, and delivering accessible raw food solutions to customers across Europe.

Having teamed up with design experts and market researchers, Nutriment has meticulously combined simplicity, transparency, and sophistication to produce branding, packaging and POS materials that truly embody the Nutriment ethos. Additionally, feedback obtained from the customer research phase, which concentrated on product clarity, food presentation, brand values, overall attractiveness, and positioning within the raw food category, identified powerful insights into what customers want and need from their raw pet food provider in 2024 and beyond. The result has been a design where customers can immediately ascertain the quality of each meal and its ingredients, the ease of feeding, and the reliability of the well-established Nutriment brand, from the moment they first observe the pack on a shelf.

“We’ve spent a considerable amount of time evaluating the ever-evolving raw pet food market and landscape and drilling down into the drivers of today’s pet owners, in order to reimagine the Nutriment brand to align with these findings,” comments Ryan Winwright, Head of Commercial at Nutriment.

“We’ve always prided ourselves on being an agile, dynamic and responsive business with the fundamental aim of provided first-class raw nutrition for pets in accessible ways for pet owners. Nutriment 2.0 will redefine raw pet food and raw pet feeding and we’re incredibly excited to see this take place.”

Leveraging the depth and quality of the insight gained through the market and customer research during the branding redesign project, Nutriment has also announced some exciting new product innovations which will be released to the marketplace in the next three months. Nutriment’s core portfolio of recipes has expanded over its 11-year operation to maintain its position as a pioneer in the field. This has included innovative products such as: Support - recipes specifically designed to provide nutritional support for ongoing health concerns; and Just – one ingredient, complementary meal solutions for supporting at-home meal preparations. 

Retailers will start seeing rebranded Nutriment packaging and POS materials from June 2024, following a website refresh in May.

Nutriment’s new-look branding and packaging will be presented at Interzoo 2024 between May 7^th and 10th in Nuremburg. To be the first to see, head to The Nutriment Company (formerly Voff) stand in Hall 5 (stand 5-342, 5-442). Visitors of the show will be able to find out more about the rebrand, launch and future plans for the Nutriment business. Not attending Interzoo this year? Keep up-to-date with Nutriment across their social channels (@NutrimentRaw).

A Cambridge couple have embarked on an exciting journey to build a new kind of dog walking business with their company Paws Let Loose.

Jack Bond and Laura Pioli founded the business in the city last October and have already built up a loyal base of dog owning clients.

Jack, who has been a professional dog walker for over two years, wanted  to put his own stamp on the way the business was conducted.

Meanwhile, Laura, using her marketing background, focused on building a community especially on Instagram. Her social media initiatives included ‘A Valentine's Day Swap’ which brought together more than 20 small businesses. She also plans to host a charity walk for the Dog Trust in May.

Paws Let Loose recently got nominated for a consumer service startup-of-the-year  award and was on BBC radio to talk about the innovative business. 

Jack said: “I grew up with dogs and pets, which I have always loved dearly, so I wanted to build a whole business around it and spend as much time as I can with the man's best friend because who doesn't love dogs.”

For more information visit www.pawsletloose.co.uk

Eco conscious wellness and lifestyle brand DotDotPet is going from strength to strength since its launch at PATS Telford last year.

Following a successful Crufts and appearance recently at Cosmoprof in Bolgona where DotDotPet was introduced to distributors, cosmetic retailers and pharmacists who are looking to expand their pet offering in their stores by introducing high quality brands company founder, Harry Chapman is now off to Berlin having made the 10 finalists for the Best in Show Spotlight Awards at Petcare Innovation Europe 4-5 June.  Petcare Innovation Europe is a must-attend event for anyone in the pet care industry looking to stay up-to-date on the latest trends, innovations, and best practices in the industry.

On top of pushing their brand across Europe, DotDotPet has also introduced its new Multifit Gummies treat range for cats and dogs. Multifit Gummies are functional treats that naturally boost your pet’s immune system and fight inflammation. They contain NutraPlasm, a whole-body health formulation with scientifically proven benefits for joints, muscle, skin & coat, gut and brain health as well as relieving anxiety. Multifit Gummies Dog and Cat Treats are packed with essential vitamins, minerals, amino acids and functional proteins, containing only natural sustainable ingredients. A unique highly palatable low fat sugar free gummy formulation that dogs and cats will love. They are non-sticky, non-greasy, and easy to chew and digest. 30 gummies in a pouch.

RRP £13.99 for cat version and £14.99 for dog version.

The full range of Dot Dot Pet’s products will be on display at Interzoo next month where Harry and his team will be exhibiting.  7-10 May in Nuremburg, Hall 3 Stand 515.

If you are interested in the products or becoming a stockist then visit www.dotdotpet.com

Daylesford Organic, a celebrated name in the realm of organic farming and premium produce, has partnered with Fettle, a leading manufacturer of 100% natural, wholefood pet toppers & supplements. 

This collaboration marks a significant stride for both entities as they unite their expertise to elevate the well-being of pets throughout the region.

Daylesford, renowned for its unwavering dedication to organic farming practices and sustainability, resonates deeply with Fettle's commitment to crafting natural, high-quality products for pets. With Fettle's range of supplements, pet owners can now conveniently access these offerings at Daylesford’s iconic farm shop located in the Cotswolds, ensuring that beloved pets receive the care they deserve.

This partnership underscores Daylesford Organic and Fettle's shared commitment to prioritising simple, clean, and nutritious solutions that enhance the longevity of beloved pets across the nation.

By joining forces, the companies aim to expand access to natural, wholefood pet nutrition solutions and make a positive impact on the lives of both pets and their owners. Together, they are dedicated to enhancing pet health and happiness while upholding the values that both brands hold dear.

Fettle's range of products will be available at the Daylesford Farm this week, providing customers with the opportunity to prioritise their pets' nutrition with premium, natural supplements.

For more information about Fettle and its range of products, visit https://fettlepets.com/

To locate the Daylesford Organic Farm store, visit: https://www.daylesford.com/our-locations/daylesford-farm

Nobblys has launched multiple range extensions to its range of dental dog chews. These vegetarian, gluten-free chews come in a fun and unique shape with their signature nobbles to help fight plaque and tartar build-up, and prevent boredom.

The NEW Nobblys Tough Brush, a brush-shaped chew which has longer nobbles than the original Nobblys helps to deliver a 360-brush action and supports dogs’ dental hygiene. The recipe is the same as the original Nobblys, and comes in three slightly bigger sizes.

The brand has also launched a new Mint flavour across the Original and the Brush shapes. Infused with natural Mint Oil, the Nobblys Mint-flavoured lines help freshen dog breath for a clean, healthy smile. 

All Nobblys dental chews include Pea Starch and Sweet Potato Starch, which are great sources of grain-free and gluten-free carbohydrates for energy. They also contain Vitamin E and Brewer’s Yeast, known for its rich levels of B vitamins.

Offering above-average retailer margins, the chews come in colour-coordinated display cases, ready to set up on the shelf and make an impact in-store. Plus, each chew comes with its own hang tag with an individual barcode for use on hooks as an alternative display option. 

The product will be a great option to stock for shoppers looking to spend less as it offers an affordable price point. Nobblys dental chews start at £0.49.

The Petello umbrella brand also owns other high-quality dog food and treat brands, such as Doodle’s Deli, Yak Cheese Dog Chews and Natures Deli.

Petello Nobblys are available now through Pedigree Wholesale and are exclusively available to the specialist pet trade.

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New research from the Royal Veterinary College has revealed that designer cross breeds, including Cavapoo, Cockapoo, Goldendoodle and Cavachons have higher risk of becoming infested by ticks due to their Poodle parentage.

The study scored Standard Poodles as the second highest breed at risk of tick infestation – suggesting the curly coats of these dogs are simply too inviting for ticks to refuse to attach themselves. These findings aim to help owners, breeders and vets better understand why certain dogs are more at risk, what to look out for and how to best prevent tick infestation in dogs.

In recent years, owners have fallen in love with the concept of ‘designer dog breeds’ that result from deliberate crossing between established pure breeds and combining their names. For example, a Labrador Retriever crossed with a Poodle is known as a Labradoodle. While many of the new designer crossbreeds include Poodle heritage, often due to perceptions that their non-shedding coats make them less allergenic, this new study highlights the heightened risk of tick infestation as a drawback to owning dogs with these curly poodle-type coats.

The RVC’s VetCompass study examined a random sample of anonymised veterinary health records from more than 900,000 dogs in the UK. Over a five-year period, almost 2,000 tick infestation cases were identified. These results show that ticks are a common parasite in dogs, with 2% (one in every 50 dogs) diagnosed with at least one tick infestation over the five-year study period.

The team explored a list of possible risk factors to understand what makes some types of dogs more prone to tick infestation than others. The factors investigated included characteristics such as the ear carriage, haircoat, skull shape, and bodyweight as well as demographic criteria spanning breed, breed purity, Kennel Club recognised breeds and groups, age, sex and more.

The study found that while the new designer breeds – increasingly popular among pet owners – had a higher risk of tick infestation, some longer established breeds were also at high risk, such as the Cairn Terrier, Standard Poodle, Parson Russell Terrier, Golden Retriever and Miniature Schnauzer. In comparison, the breeds with the lowest odds included the Staffordshire Bull Terrier, Rottweiler, Chihuahua and English Bulldog.

Male dogs had 1.24 times the risk compared to females. Dogs with medium-length coats (x2.20 risk) and those with V-shaped drop or long, floppy ears (x1.23 risk) also had higher risk of tick infestation.

Ticks are parasites that attach to the skin and suck blood from animals and humans for up to a week before dropping off when they are fully fed. They can also transmit several serious diseases. Ticks normally live in woodland and grassland, and areas with lots of wildlife. However, factors such as urbanisation, climate change, increased national and international pet importation, and decreasing boundaries between humans, pets and wildlife, have expanded the geographic distribution of ticks and have increased the likelihood of infestation by ticks and transmission of infectious diseases that ticks can carry. Despite the human and canine health risks from tick infestation, until now, few studies had explored the frequency and risk factors for tick infestation in dogs in the UK.

Dr Dan O’Neill, Associate Professor of Companion Animal Epidemiology at RVC, and lead author of the study, said: “There is no single perfect dog breed so it is critical that we fully understand the strengths and weaknesses for the breed we choose to bring into our own family. Owners of dogs that are either Poodle or have Poodle heritage can now be aware of the need to routinely check their dogs for ticks and to perhaps ensure the coats of these dogs are kept short.”

Bill Lambert, Health, Welfare and Breeding Services Executive at The Kennel Club, added: “Ticks aren't just pests that feast on your dog and cause them to itch; they can also be carriers of serious diseases. They can be dangerous for any age of dog and indeed any breed – although as this paper shows some dogs can be more susceptible to picking them up due to their coat – so it's important owners know what to do if they spot one.

“We hope this research, funded in part by The Kennel Club Charitable Trust, will help to increase vigilance amongst owners, and in turn prevent discomfort and the spread of infectious disease in dogs caused by ticks.”

The RVC’s VetCompass programme seeks to provide evidence-based research and guidance for vets and pet owners on a range of topics aimed at improving companion animal health, with more than 140 papers published. The research team for this new study on ticks was made up of academics from the RVC and also included an undergraduate veterinary student, Rinrada Komutrattananon, from the RVC’s BVetMed course.

BETA International has announced that its chosen charity for 2024 will be Medical Detection Dogs, a charity that's close to the hearts of many members of the equestrian community.

Medical Detection Dogs started in 2008, utilising a dog's incredible sense of smell to help support humans, whether this is in detecting cancer, neurological diseases, specific bacteria, and even malaria; or supporting people with complex medical conditions such as Type 1 diabetes, PoTS, Addison's Disease and more. Working with the Bio Detection Dogs in this way is hoped to improve the speed of diagnosis for diseases, and Medical Alert Assistance Dogs continue to support people all over the country with life threatening conditions, helping to them lead more normal lives, saving lives, and also preventing many hospitalisations. The work done by the charity is ground-breaking and extensive, and BETA International is delighted to be able to provide a platform to showcase this at the 2024 event.

“We are so excited to welcome Medical Detection Dogs to BETA International,” said Claire Williams from BETA International. “The charity was suggested to us by various members of the committee and when we started to research them in greater detail, we were in awe of what the charity is doing and how life changing this is. We have many pet retailers visit BETA International each year, lots of equestrian retailers stocking pet products, and there's a real affinity between horses and dogs which is well known. We have lots of exciting and interactive activities planned at the show with Medical Detection Dogs, and we can't wait to learn more and meet some of these four legged lifesavers during the event too.”

“As we celebrate our 15th birthday and our founder, Dr Claire Guest's recent OBE, we have great ambition to take our work to the next level, transitioning our world leading proof of concept work in the Bio Detection sphere, to practical deployment with significant positive societal impacts,” said Ruth Lister from Medical Detection Dogs. “To do this we require transformational funding and to achieve that, we need significant exposure to the right audiences with opportunities to share our story and secure their support. Having such a high-profile opportunity as Charity of the Year partnerships with organisations such as BETA International is key to this, and we're all delighted to have been chosen. Both organisations share common interests and values, with none of us untouched by the conditions our dogs can diagnose or support, Cancer, Parkinson's, Diabetes, PoTS, Non-Epileptic Seizures – the list goes on. I am sure this will be hugely beneficial to our charity and add value to the BETA International programme over the two days.”

BETA International will be held at NAEC Stoneleigh from 22nd-23rd September 2024. You can find out more about BETA International and register to visit at www.beta-int.com. To find out more about Medical Detection Dogs, see www.medicaldetectiondogs.org.uk.

The team at Petpals, both at the head office and franchisees throughout the network, proudly rallied behind Tracey Dawber, Franchise Support Manager, as she successfully completed this year’s London Marathon on Sunday.

Tracey's participation in the marathon not only marked a personal triumph but also served as a heartfelt initiative in support of Cats Protection – a cause deeply cherished by the Petpals brand.

“I couldn’t be more thrilled to have laced up my running shoes in support of such a worthy cause,” said Tracey. “With the support of my family and the entire Petpals network, I tackled the 26.2-mile challenge in 5.5 hours, raising more than £1,600 for Cats Protection.”

Cats Protection, an organisation dedicated to rehoming abandoned cats and advocating for feline welfare, resonated deeply with Tracey and the Petpals team. The charity not only provides shelter but also campaigns for change across the UK and offers educational resources and fostering services, including for cats whose families are fleeing domestic abuse.

This is not Tracey’s first endeavour in pushing herself for a charitable cause, taking part in the London marathon last year and raising £2,000 for Dogs Trust. This year, she aimed to replicate her success for Cats Protection and has already exceeded 80 percent of her fundraising target.

“I was so excited to take part again this year, despite a recent injury,” added Tracey. “But the unwavering dedication to feline welfare at Cats Protection touched me deeply, compelling me to complete the challenge. Their cause, often overshadowed by more mainstream charities, truly deserves our support.”

Tracey’s commitment to the welfare of pets mirrors the ethos of Petpals, a brand deeply rooted in the bond between pets and their owners. 

“Tracey’s passion for pets and dedication to their wellbeing embody our brand’s values,” said Kevin Thackrah, Director of Petpals. “We were so proud of all of the hard work and training she put in – the entire franchise network was behind her!” 

To support Tracey’s fundraising efforts in aid of Cats Protection, visit www.justgiving.com/fundraising/tracey-dawber1

For more information about franchise opportunities at Petpals, visit www.petpals.com/purchase-a-new-franchise/

Leading retailer Maidenhead Aquatics, which is celebrating its 40th anniversary this year, has launched a new app for fishkeepers.

The app will cover everything from aquariums to ponds and promises to help fishkeeprs to master their hobby through tips and advice.

It is free to download from the Apple App Store or Google Play.

Maidenhead Aquatics has more than 150 stores nationwide.

Hamilton Specialist Referrals has announced a comprehensive CPD day focusing on emergency patients on 23 May 2024 at the Holiday Inn in High Wycombe. 

The full day session will provide a practical guide to dealing with various emergencies that may present to vets and nurses across multiple disciplines.

Hosted by the expert team from Hamilton Specialist Referrals, attendees will benefit from sessions covering haemoabdomen emergencies, treating infected bites and wounds, and managing anaesthesia requirements for trauma patients, among others. 

The full schedule includes: 

• The ECC Approach to the Haemoabdomen, presented by Lead HDU Vet and RCVS Advanced Practitioner in Small Animal Emergency and Critical care Dr Bec Hyland  
• Damage Control: Bite Wounds, Severely Infected Wounds and Stick Injuries, presented by Head of Soft Tissue Surgery and European specialist in Small Animal Surgery Dr Karla Lee 
• Medical Management of The Jaundiced Patient, presented by Head of Internal Medicine and European specialist in Small Animal Internal Medicine Dr Amanda Paul 
• Anaesthesia Considerations for The Trauma Patient, presented by European specialist in Veterinary Anaesthesia and Analgesia Dr Marieke De Vries 
• The Spinal Fracture Patient, presented by European specialist in Veterinary Neurology Dr Pete Smith 
• The Orthopaedic Approach to Open Fractures, presented by Clinical Director and Recognised Diplomat in Small Animal Surgery Dr Michael Hamilton 

Arlene Connor, Interim Hospital Director at Hamilton Specialist Referrals, said: “Being presented with an emergency patient can be an intense and high-pressure situation, and it’s one that all vet professionals should do their best to prepare for so they are comfortable making decisions under pressure. We have a brilliant team here at Hamilton Specialist Referrals, all of whom are well equipped and very experienced when it comes to dealing with emergencies and this is an unrivalled opportunity to learn from them.” 

Attendees will rack up six hours of CPD across the day as they expand their skills and knowledge in the emergency environment. Tickets cost £80+vat, including lunch and refreshments, and are available at https://www.eventbrite.co.uk/e/the-emergency-patient-tickets-861637851007.

Hamilton Specialist Referrals is open 24/7 for referrals from surrounding vet practices and is also running various online CPD events for vets and nurses. For more information visit www.hamiltonspecialists.vet.  

The winners of the eighth Northern Ireland Agria Vet Community Awards (formerly NIVNOTY) were crowned at a glittering ceremony in Belfast.

Celebrating the veterinary professionals who go above and beyond the call of duty, the awards recognise those who stand out as positively impacting their peers and crucially the lives of pets and their owners. 

Following a record number of nominations this year from practice teams, the finalists and winners were presented with their trophies at what has become one of the most anticipated and key events in the Northern Ireland veterinary calendar. 

The awards are organised by Susie Hill, Business Development Manager at Agria Pet Insurance, and supported by BVNA Regional Representative Louise Taylor, the Association of Practitioners in Northern Ireland (AVSPNI) and The Young Vet Network.

Judges representing these organisations commented on the high quality and the significant quantity of the nominations from practices all over NI, from Carrick to Castlewellan and beyond.

Categories for the awards include Veterinary Nurse of the Year, Student Nurse of the Year, Animal Nursing Assistant of the Year, Veterinary Receptionist of the Year, Rehoming and Charity Champion of the Year, 

Clinical Coach of the Year and Young Vet of the Year.

The judges agreed that it was tougher than ever this year to choose winners from such a strong and deserving contingent, but are pleased to announce the following as winners:

NI Veterinary Nurse of the Year:

Finalists : Molli Berry - Ashwood Vets, Mary McCullagh - Glenshane Vets, Sarah Magee -Vet4Pets, Carrickfergus, Lesley Ann Lyons-Affinity Vets

Winner: Sarah Magee-Vet4Pets Carrickfergus.

Judges’ comments: Currently working towards her masters, already holding extra qualifications in Rehab & Surgical Nursing, Sarah definitely works towards being the best she can be. Supporting the running of the practice by streamlining and amending practice protocols to support the smoother running of the practice, she is also an exceptional clinical coach.

Special Award
A special mention goes to Leslie, she was picked out of all the nominations for her support and dedication to Affinity Veterinary clinic. It’s with her help, the clinic opened and achieved a 5* client feedback rating.  She is a kitten and puppy fosterer and as you can image, ends up keeping some of them. Leslie is summed up in one comment, “She is a never-ending supply of support, guidance and friendship,” the epitome of what a Vet Nurse should be.

NI Student Nurse of the Year: 

Finalists: Samuel Galway - Rathgael Vets, Melinda Wallace - Cedarmount Vets, Chelsea McFarland - Clare Vet Group 

Winner: Chelsea McFarland - Clare Vet Group, Ballyclare 

Judges’ comments:

Chelsea never goes home until she has made sure the animals and people are all ok. The only nominee to be called an ‘inspiration’ due to her attitude and the way she handles very difficult situations.

NI Animal Nursing Assistant of the Year: Andrea McGreal Gortlands Vets ,Belfast .

Finalists: Abi Barnham - Farmhill Vets, Andrea McGreal - Gortlands Vets, Lauren Penton - Cedar Grove Vets

Winner: Andrea McGreal - Gortlands Vets


Judges’ comments:

Andrea took the top spot from the judges as she has taken it upon herself to make a very difficult situation more bearable – providing keepsakes in homemade recycle bottles for owners – a loving memory of their beloved pet.

NI Veterinary Receptionist - 

Finalists: Lucy Best - Cornerstone Vets, Rachel McKeown - City Vets Shore Road, Joanna Davidson - Farmhill Vets 

Winner: Lucy Best, Cornerstone Vets, Belfast

Judges’ comments:

Lucy understands that she is the ‘face’ of the practice and looks after the practice social media which is a role in its own right! She supports the pets, their owners, and the team. And if it’s busy, she will ensure the clients don’t get frustrated and comment to the vets! NO problem is too big or too small for Lucy. 

NI Re-homing and Charity Champion of the Year

Finalists: Susan Mckeown - Banbridge Pets Vets, Bob Wright - Holistapet, John Lavery – Firmount

Winner: Bob Wright - Holistapet, Millisle

Judges comments:

From experience, Bob decided to make wheelchairs for disabled dogs, at no cost, just a donation. He works tirelessly with those animals, not only supporting the ongoing life for the pet, he also the owners by giving them their beloved pet for longer. He had multiple nominations all saying how brilliant he is.

Clinical Coach of the Year: 

Finalists: Linda Glenn, Glenn Vets, Lynsey Hamilton - Rathgael Vets, Jane Getty - Cedargrove Vets 

Winner: Linda Glenn Glenn Vets, Bangor

Judges’ comments

Linda has been a coach for years and still shows the enthusiasm and commitment to support all who she works with.  It is easy to do something well for a short time, to do something great for a long time takes a special person.

Young Vet of the Year

Finalists: Lauren Kirby - Millburn Vets, Leah Doran - Firmount Vets, Catherine McConnell - Vets4Pets Carrick

Winner: Leah Doran - Firmount Vets, Antrim

Judges’ comments

Overcoming and excelling despite adversity, she has never let anything stop her future career success. She also received numerous nominations, everyone saying she is a fantastic Vet & lovely person.

Susie Hill, Business Development Manager at Agria Pet Insurance, says:

“We are delighted to be back at the AVSPNI Spring Conference to present these well-deserved awards. The recognition shown for these individuals is mighty.

“Veterinary practice is always demanding for all the team, so when people stand out as shining stars, being able to recognise them and thank them for the difference they make means so much. Filming behind the scenes with the finalists this year has been a privilege too. 

“The whole Agria team and I would like to congratulate all of our incredible finalists and say a massive well done to our amazing winners.”

The British Independent Retailers Association is giving independent businesses across the UK a powerful new resource with the launch of its "High Street Matters" podcast.

Hosted by journalist Steve Dyson, the podcast series will explore the crucial issues, consumer trends, legislation and operational strategies impacting independent retailers today.

Andrew Goodacre, CEO of Bira said: "Our goal with 'High Street Matters' is to equip business owners with trusted insights and practical tips to help them stay ahead of the curve in a rapidly evolving retail landscape. We'll discuss everything from consumer behaviors to rates and staffing challenges - shining a spotlight on what truly matters for high street success."

The podcast will feature conversations with Bira's cross-section of retailer members, from single shops to small chains and large department stores across sectors like hospitality and leisure. Listeners will also hear directly from Bira's independent retail experts including Mr Goodacre and Commercial Director Jeff Moody.

The premiere episode aired on Monday and tackled the escalating issue of retail crime. It dived into one trader's first-hand experience being targeted by brazen thieves, as well as potential solutions like facial recognition security systems with insights from guests like Liam Ardern of FaceWatch.

Host Mr Dyson said: "High Street Matters gives retailers an easily accessible forum to share perspectives and learn from one another's successes as well as challenges. We're looking forward to creating some insightful discussions that uncover tactics for thriving in today's competitive environment."

Independent retailers across the UK can subscribe to the "High Street Matters" podcast through major streaming platforms.

New episodes will be released throughout the year and feature issues including the sale of hazardous substances, the cycle to work scheme and many other themes relevant to retailers today. 

For more details about the podcast, visit this link.

Home-based online pet food suppliers are being reminded of the importance of ensuring that the products that they sell are legal after 10 were found to be selling products that were not legally compliant with product labelling requirements.

The Heart of the South West Trading Standards Service carried out test purchases across Somerset and Devon (including Plymouth and Torbay).

Four of the businesses looked at are based in Somerset and six in Devon operating from home and selling through social media platforms and marketplaces, and on their own websites.

All 10 businesses failed strict labelling requirements. Officers tested dog treats and a canine supplements and in each case the product was incorrectly labelled.

In each case the business had not produced the pet food themselves; eight were repackaged products produced by other businesses and in two cases the products had been manufactured for them by another business.

The suppliers have been given guidance on how to ensure that the products that they sell are within the law.

The test purchases were carried out in response to concerns about the proliferation of small-scale feed business operators setting up online.

These types of small business are often not registered with Trading Standards, or if using products of animal origin, with he Animal and Plant Health Agency.

As a direct result of the test purchase and sampling exercise, five of the businesses are now registered for feed hygiene and two are purely retailing and have no requirement to register, and two will soon register.

Naomi Osborne, the service’s lead officer for Agriculture, said: “Many of these businesses set up during or after the pandemic, and we were concerned that there was a lack of awareness of the requirements and legal obligations relevant to this type of operation.

“We were particularly concerned that labelling claims, such as the product being ‘home-made’, or ‘free-from’, or ‘natural’ etc, could not be substantiated.

“It’s vital that businesses adhere to the strict regulations and that’s what we are here for, to advise and support and where needed, to intervene.

“As a service we receive many requests for advice each year on the requirements for selling homemade pet treats and feeds.

“We would initially direct them to the free business advice guides on our website and provide them with information about our paid for services and pet food pack.”

As award-winning small animal specialist brand HayPigs! celebrates its 7th anniversary, founder Rik Cridland admits it has been ‘bloody hard’ running the business during such turbulent times.

And he has this advice to fellow business owners: “For anyone having a tough time right now, stay strong and remember why you started it.”

Rik, who started HayPigs! with wife Helen seven years ago, said: “In all honesty, it’s an achievement that we are even still in existence! We like to call our niche a ‘niche niche’. 

“Running a business is bloody hard at the best of times, but when you’re constantly fighting the status quo and championing a completely different way of going about things, you’ve got to be prepared to be in it for the long haul! In truth, the only reason we are still in business, is because we care deeply about the community we serve and our purpose. We adore guinea pigs (and all animals in fact) and strive, every day, to change attitudes towards their welfare and enrichment. When we’ve had our shins kicked from underneath us (metaphorically speaking), we’ve been strong enough to regroup and start again. This has not come without massive sacrifice.

“Would I recommend starting your own business? I guess if you’ve got that itch to scratch, it’s very difficult for me to say “Don’t do it!”. But, rest assured, if you make the commitment to start, you will create something that will feel impossible to let go of, will consume a huge portion of your time and energy and will be both your ikigai and your tormentor.”

Rik added: “At HayPigs! we have achieved some incredible things, but we’ve done it with the leanest team imaginable! Not everyone knows or appreciates the fact that my wife and co-founder, Helen, is only in the business 2 days a week. For the rest of the time, she is a full-time mum, a dance teacher, and my mental crutch (she’s pretty amazing really!). Or that for the first 3 years of trading, we did HayPigs! part-time (a pet project if you will!). Not everyone knows that we also took over the running of Guinea Pig Magazine 4 years ago saving it from the brink and manage to juggle these two businesses alongside commitments to our two kids, dog and 8 guinea pigs! It’s pretty exhausting at times!

“Some mornings I wake up and wonder if I’ve still got the energy to stick at this, but then I see some social media post and it’s a guinea pig (and it’s human) enjoying something we have created and I’m re-energised. Today, I can’t quite believe it’s only been 7 years; it feels like 20! But I don’t think we’re done just yet. Enriching the lives of small furries (and their humans) every day, is what we are proud to do and will continue doing as long as we have the energy and strength to do so. While we have the love and support that we have right now, I can’t see this being a problem.

“For anyone having a tough time with their businesses right now, stay strong and remember why you started it. I find peace in the fact that we have already succeeded because we started and have given it everything. We’ve had some tough times and have failed more times than I can remember, but we’ve learnt so much along the way and are stronger for it.”

The Pet Industry Federation has announced the programme of talks and workshops that will be involved in its Business of Pets conference. 

The Business of Pets is designed to help pet businesses take that step to the next level. It will take place over two days from Wednesday 5 to Thursday 6 June at the Cranfield Management Development Centre near Milton Keynes and will focus on innovation, money and marketing with a full itinerary of expert and insightful speakers. An evening social BBQ will take place after the first day to allow for relaxed networking.

The programme will cover topics such as how to pitch successfully, risk areas for investors and lenders, brand building, navigating the range of marketing techniques and trends in pet ownership. Delegates will hear from speakers who are experts in their area and from pet businesses who have successfully taken the leap to the next step and who will be sharing their experiences. There will also be the opportunity to attend workshops and clinics as well as the headline presentations.

The other key element of this new conference is the Innovation of the Year Award; entry is open to all businesses in the pet sector, including product, service or tech. A judging panel will select ten finalists who will then have the opportunity to present their innovation at the event, giving them unprecedented access to potential investors. The winner will be chosen on the final day of the event.

Nigel Baker, CEO of PIF commented: “Following the success of last year’s event, we have worked hard to create a fantastic and insightful programme which will prove invaluable for the business owners, directors and decision makers who attend. I would also encourage all pet business innovators to enter the Innovation of the Year Award – the deadline for which is 25 April 2024; the ten finalists will have a unique opportunity to pitch to potential investors during the two day Business of Pets conference.”

Tickets to The Business of Pets conference are now on sale and are strictly limited to ensure that delegates can make the most of their attendance. To purchase tickets, and for more information, please visit www.petfederation.co.uk

Johnson’s Veterinary Products has added to its extensive health and wellbeing range with the introduction of two new balms aimed at dogs, cats and small animals.

The new products, an Antiseptic Balm and a Soothing Skin Balm for dogs, cats and small animals, expand on the success of Johnson’s existing Paw & Nose Balm for dogs, which launched last year, creating a trio of all natural and vegan friendly balms, that deliver a wide range of important healthcare benefits from soothing irritated skin to treating minor cuts and abrasions.

Used for calming insect bites and maintaining healthy skin, the Soothing Skin Balm benefits from a range of natural ingredients and anti-bacterial properties, making it a suitable choice for dogs, cats and small animals over 12 weeks old.

Meanwhile, the Antiseptic Balm is infused with English lavender and lemon blossom, giving it a wonderfully fresh scent that ensures beloved pets receive the pampered treatment they deserve.

Paul Gwynn, Managing Director at Johnson’s Veterinary Products, commented:

“As we enter into Spring and welcome the arrival of warmer weather, there will undoubtedly be more opportunities for our four-legged friends to venture outdoors and explore, whether that be through walks over the park or nosing around the garden. Unfortunately, there will also be an increased chance of insects and bugs latching onto their fur, which can lead to skin irritation via bites and scratches.

“With this in mind, owners must exercise caution when caring for their pets, ensuring steps are taken to protect their skin from irritation and possible infection. Fortunately, these three balms will guarantee that pets are properly protected from any would-be pests, whilst maintaining healthy skin and fur throughout the Spring and Summer months.

“We received such positive feedback following on from the launch of the Paw & Nose Balm in 2023, and certainly recognised there was a customer want and need for wellbeing products that are natural, gentle and kind, smell and look great, and importantly, are affordable.

“As the cost-of-living crisis continues to place strain on people, we understand that the concept of pampering pets might be taking a back seat for many. But this trio of products offer an indulgent feel at a cost -effective price point, making it easier for pet owners to offer their pets a little bit of luxury whilst effectively soothing any discomfort or irritation they might incur.”

The branding on the new balms sees the business’ stylish retro design being bought back to the fore, drawing on Johnson’s rich heritage to appeal to its loyal customer base.

“This is one of many exciting product releases we have planned for this year, so we encourage owners to keep their eyes peeled for more news and updates in the coming months.”

Founded in 1921, Johnson’s is one of the UK’s leading, independent manufacturers of pet healthcare products, from flea and worm treatments to shampoos and treats, all available through high street pet shops and pet stores across the UK. The family-owned business prides itself on innovation in order to meet the evolving needs of the nation’s pet owning community, whilst retaining an affordability for all.

SkooGo Dog Walking Pocket Gloves from No Fuss Fill have become an approved product by an award-winning association.

KAD - Kids Around Dogs – is an association of dog professionals and child care professionals who specialise in working with families and schools to help children and dogs to live inharmony together.

Its founder Debby Lucken recently purchased some of our SkooGo Dog Walking Pocket Gloves and was so impressed she made them a KAD-approved product.

KAD Kids Around Dogs products need to be:

• Useful and practical for families with kids
• Safe for children and dogs
• Easy for kids to use
• Aesthetically pleasing
• Value for money
• Good customer service
• Eco Friendly
• Good quality

Debby Lucken founder of KAD Kids Around Dogs, said: “A big part of parenthood involves picking stuff up and cleaning your kids' face, hands and everything else. However, doing all those things while wearing gloves is nearly impossible and incredibly annoying. The No Fuss Fill SkooGo fingerless gloves solve this problem, by keeping your hands warm, but still fully able to help your little ones with their needs and pick up after your dogs too.”

Mrs.P, of No Fuss Fill, said: “Our gloves have been designed to be practical and comfortable, complete with pockets to store spare poo bags and dog treats. We are thrilled that our bestselling dog walking gloves are now KAD-approved. Our products are all designed to make life easier and more fun for dogs and the people who are for them and with the KAD Approval we can now include little people too.”

For more information about No Fuss Fill visit www.nofussfill.com or contact Mrs.P@nofussfill.com

For more information about KAD visit www.kidsarounddogs.co.uk