PetPanion – an App focused on using technology to deliver better healthcare for pets and intent on bridging any barriers between pet owners and veterinary surgeons through digital means, is offering veterinary surgeries an income line and a three-month free trial, to assist them whilst social distancing remains.
PetPanion has responded to issues raised in an RCVS survey last week, which found two-thirds of veterinary practices (68%) have seen turnover halved and 29% have shut either main or branch premises during the coronavirus crisis.
The App, which aims to give companion animals the same level of health and wellbeing enjoyed by humans, is reminding vets that it is not seeking to replace their services or take business away but rather continually finding ways to better support veterinary clinics.
By registering with PetPanion, vets can keep their turnover ticking by generating in-app payments with just a click. This removes the need to physically take cash or credit card payments in the surgery. The App offers enhanced security over other methods of taking remote payment, as customers do not need to give out card details via the phone and no receptionist is required to manually charge clients.
The App’s digital platform also provides the means for vets to offer online consultations and digital prescriptions. Clients can share pictures and videos easily, rather than having to send large files with attachments. A pet’s full medical records are also accessible, if the App user had requested and received their pet’s medical history to keep with them at all times, via PetPanion’s functionality.
A higher volume of business could come the way of vets, if they use PetPanion as a business introducer. An analysis of current users shows only 59% are currently registered with a vet and only 48% of pets are microchipped. 53% of PetPanion users have more than one pet.
With the App offering guidance on the closest vets’ surgeries to hand at any given moment, walk-in business could also be available, especially when greater social mobility is allowed. Currently, it can enable an owner to find a surgery open and able to treat an emergency.
The PetPanion service has been developed in conjunction with Dr Peggy Middlemiss, a vet with 21 years’ experience. Both she and the App’s creator, Qian Huang, are focused on encouraging pet owners to observe their pets more closely, picking up on possible signs of health issues that could be treatable, if detected early. Qian has been the beneficiary of an innovation grant and has been working with the School of Veterinary Medicine at the University of Surrey to develop a Wellness Score programme, to be launched soon.
Registering with PetPanion also enables vets to stay in touch with clients, via push notifications sent out via the App.
To show its commitment to vets, PetPanion is offering a free three-month trial, to allow practices to see how the App can benefit their business financially, practically and through marketing. Now could be the ideal time for vets to discover more.
To register your veterinary practice with PetPanion, simply visit "For Vets" section on our website. More information is at www.mypetpanion.com
PetPanion is a new App that enables dog and cat owners to request their pet's medical history from their vet and then keep all of that at hand, via the App, in case they need treatment from another clinic, or mobile vet, at some time or other. The App also facilitates virtual vets appointments, allowing consultations to be carried out digitally, and enables vets to be paid via the App.
