Tesco launches pet help hotline
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Tesco Bank has launched a telephone helpline in a bid to help prospective cat and dog owners select a pet that suits their lifestyle.
The phone line will help new owners choose the right breed for them and offer advice on the first few weeks of pet ownership.
The service has been launched in response to a survey which showed that eight out of 10 new pet owners found the early days with their pets challenging and almost half said they did no research to help them resolve these challenges.
Additionally, almost a third of pet owners did no research prior to buying or adopting their pet, leading to 1 in 10 owners saying they might not pick the same pet again.
The phone line will offer confidential advice from vet nurses on issues such as picking the right breed and preparing the home.
David McCreadie, managing director of Tesco Bank, said: “A bit like having a baby, deciding to own a pet is a life-changing decision, and one that needs to be thought through thoroughly.
“To help our customers during this time, we have launched a free phone line which they can turn to for advice. We see it as an essential little help to surviving the new arrival.”
Mark Evans, vet and TV presenter, added: “It is up to us to ensure our cats and dogs get the most out of their lives and that’s a big and serious responsibility.
“But get it right and the rewards for them, and us, are huge. Choosing the most appropriate kind of pet and then the right individual is crucial.”
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