In This Issue
UK firm trains and sells personal protection dogs costing £40,000 to the rich and famous
Brits to spend more than £750m on pets this Christmas
Dog owners invest up to £25k over their pet’s lifetime
Green MP hails 'success' as Government unveils animal sentience law
Shocking reasons people give up their dogs
Pooch & Mutt launches tongue-in-cheek campaign
Pets at Home issues festive food warning to pet owners
Aquarium industry targets illegal cyanide fishers
Ceva Animal Welfare Awards 2018 set for new venue
Get your own copy of Pet Trade Xtra
Pet shop to close after more than 40 years of trading
Pet shop licence refusal for woman seeking to sell puppies from home
Dogmatic wins ‘product I can't live without' award
Eukanuba launches interactive online store locator
Mud larks at sled-dog World Champs
The best of the previous Pet Trade Xtra
Revealed: Secrets of an award-winning pet retailer
Dog bites woman in Norfolk pet shop
Natures Menu reassures pet owners on safety of bones
Super premium dog food supports 'farm-to-bowl' ethos
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UK firm trains and sells personal protection dogs costing £40,000 to the rich and famous

 

Rising crime is prompting wealthy individuals globally, including ex-Formula 1 world champion Nigel Mansell, to invest £40,000 in personal protection dogs trained exclusively by UK specialist company A1K9...


 

Rising crime is prompting wealthy individuals globally, including ex-Formula 1 world champion Nigel Mansell, to invest £40,000 in personal protection dogs trained exclusively by UK specialist company A1K9.

 

The man behind A1K9 is experienced dog trainer Charles Wall, who has seen a dramatic increase in demand for his animals, which are trained for twice as long as any police dog.

 

His dogs, which can cost as much as £40,000, have gained such a reputation they are now a global commodity. He is currently arranging overseas handovers to the daughter of the ruler of Dubai and the former prime minister of Jordan.

 

Nigel Mansell has just taken delivery of his second dog from A1K9 at his home on Jersey. His first, Geisha, was with him for almost 10 years before she died. He originally contacted A1K9 after being assaulted outside his own home.

 

Other A1K9 clients include politicians, Premier League footballers and rock stars.

 

The dogs are trained to respond to a number of situations, including the use of firearms, and to respond to their owners’ instructions even in the most heated situations.

 

The dogs are supplied to families and individuals who, for a variety of reasons, wish to improve the personal security of themselves and their families. The dogs then fulfil a dual role in that family – one of trusted family pet and reliable and highly trained personal protection dog should the home or family become threatened.

 

 

Charles (above) has many years of experience training dogs of all types and is a member of the British Institute of Professional Dog Trainers, an accredited trainer and examiner with the National Training Inspectorate for Professional Dog Users and a master trainer with the Guild of Dog Trainers.

 

He personally oversees the training regime of every dog at A1K9 and takes great care to ensure customers choose a dog that suits their personality and lifestyle. Prior to them being handed over to their new owners, all dogs are assessed by Charles personally.

 

Because personal protection dogs are very much in demand Charles has seen more ‘opportunist’ companies spring up, and is worried about the quality of some of these firms and the training they provide. He warns potential clients to be on their guard against ‘bogus’ suppliers.

 

More information about A1K9 can be found on the company’s website www.a1k9.co.uk

 
Brits to spend more than £750m on pets this Christmas

Brits are spending a whopping £750 million on their pets this Christmas. In a survey of 3,230 pet owners conducted by OnBuy.com, 87% said they will be buying their pet a Christmas present this year...


  • 87% of pet owners buy their pet a Christmas present
  • Over a THIRD of Brits will spend £30 on their pets this Christmas
  • A quarter of pet owners admit they spend more on furry friends than actual friends at Christmas
  • Most common presents for pets are treats, 34% even get a stocking!

Brits are spending a whopping £750 million on their pets this Christmas. In a survey of 3,230 pet owners conducted by OnBuy.com, 87% said they will be buying their pet a Christmas present this year. Indeed, more than one quarter of respondents (27%) admitted to spending more on their furry friends than on their actual friends, with the majority (35%) saying they spend between £20 to £30 on their pets.

Online marketplace OnBuy.com has assessed the rising popularity of purchasing presents for our pets through their survey. The responses revealed that the average amount spent on our animal companions was £16, and with 47 million pets being bought gifts, Brits will be spending over £750 million, which is certainly not a sum to be sniffed at. Most of the cash goes on treats (35%), toys (34%) and clothes (17%).

5% of pet-loving participants even admitted to spending more on their pet than on their own father! 1% stated they spent more money on their animals than on their mother and over 1 in 10 (12%) spent decidedly less on a sibling than on a pampered pooch.

The Christmas experience doesn’t end there for our four-legged friends, however. 83% stated they wrap up their pet’s gifts, 34% provide their companion with a stocking and 7% even write a Christmas card! We don’t forget our pets when it comes to food either, a massive 76% of animal- lovers state that their pet will be getting a Christmas dinner this year.

Although our spending is well-intended, 69% of pet owners admit that they went overboard last year on gifts for their furry companions.

Although most of us like to treat our pets on Christmas day, there are those who take it to the extreme and spoil their pooches rotten over the holidays.

The nation’s most spoiled pets at Christmas

Scott Bowman, 29, told us about his festive traditions with his dog, Buddy:

“Every year before Christmas I take my dog, Buddy, to our local pet shop so that he can pick out his first gift- which is normally always the same red chew toy.”

But the Christmas treats don’t end there for Scott’s 11-year-old Staffordshire bull terrier.

“Buddy is a big fan of Christmas, and we make it special for him by showering him with gifts, toys and treats. He always gets his own stocking, filled with things to eat, and he gets a new Christmas outfit to wear for the day too. After our Christmas walk, he always gets a share of the turkey and roast potatoes for dinner. Our dog indulges as much as we do at Christmas, and we treat Buddy to his very own doggy beer and mince pie (which he loves). He even gets to pull crackers with us!”

Scott isn’t alone in treating his dog to a Christmas dinner. Diana Bissett, 60, ensures her Border Terrier, Archie, gets all the trimmings:

“Archie is all about the food, and he probably prefers the big Christmas dinner he gets than all his presents combined. We still love to treat him to a few gifts to open on Christmas day. He gets presents from both my daughters and even friends too! He always returns the Christmas spirit though, as I give family members presents ‘from’ the dog.”

Archie’s presents are kept under the tree alongside all the others for the family, Diana tells us.

“It can be a nightmare sometimes leaving his gifts under the tree, as he can smell his treats through the wrapping paper and tries to get them

This festive season, pet-owners are going on spending-sprees for their pets. Victoria Argent’s dog Bernie gets “around £50’s worth of presents” she says.

And she is not alone, as OnBuy.com’s survey revealed that 13% of the nation spends over £40 on their beloved pets for Christmas.

Victoria told us “I love spoiling my dog at Christmas and seeing him rip open all his presents. He is a part of my family and I can tell he loves all the attention!”

French mastiff Lola is also among the 47 million spoilt pets in Britain. Her owner Naomi Andreou, told us that she buys “more presents for Lola than any other member of the family.

Dog owners invest up to £25k over their pet’s lifetime
Top 10 most expensive breeds revealed

New research has uncovered the true cost of owning a dog, with some of the UK’s most popular breeds coming in at an eye-watering £3,907.60 a year, or £25,849.33 across a dog’s lifetime...


New research has uncovered the true cost of owning a dog, with some of the UK’s most popular breeds coming in at an eye-watering £3,907.60 a year, or £25,849.33 across a dog’s lifetime.

 

The findings also reveal how the nation is significantly underestimating these costs, with prospective dog owners believing that the average annual bill should come to just over £880 per year – 3 times less than the cheapest breed.

 

Shockingly, more than one in ten (14%) would even consider returning their pooches if costs were to go over £633 per year.

 

To highlight the long-term costs of owning a dog ahead of the festive season when a new dog often tops the gift lists, comparethemarket.com has collaborated with Vets in Practice’s, Emma Milne.

 

Together, they have created a canine calculator that highlights the range of costs incurred when owning different breeds of dog: https://www.comparethemarket.com/pet-insurance/

 

The new research further showed that dog food alone can cost up to £1,198.75 per year – a startling contrast and six times more than Brits claim they’d be prepared to spend, which was on average £182.44 per year.

 

Top 10 Most-Expensive Pooches

 

Ranking

Breed

Annual Cost*

1

Saint Bernard

£3,907.60

2

Newfoundland

£3,756.22

3

Bernese Mountain Dog

£3,382.06

4

Bulldog

£3,415.08

5

French Bulldog

£3,033.95

6

Great Dane

£3,215.52

7

Dogue de Bordeux

£3,006.44

8

Rottweiler

£2,941.08

9

Italian Spinone

£2,831.41

10

German Shepherd Dog (long and short coated)

£2,800.02

 

 

Top 10 Least-Expensive Pooches

 

Ranking

Breed

Annual Cost

1

Mongrel (small, short coated)

£1,214.17

2

Mongrel (medium, short coated)

£1,371.42

3

Mongrel (small, long coated)

£1,374.17

4

Mongrel (medium, long coated)

£1,539.42

5

Yorkshire Terrier

£1,612.66

6

Chihuahua (smooth coat)

£1,615.36

7

Mongrel (large, short-coated)

£1,653.31

8

Chihuahua (long coat)

£1,716.13

9

Whippet

£1,722.22

10

Beagle

£1,746.52

 

 

Emma Milne, Veterinary Expert, says: “Having a dog can be one of life’s most rewarding things, and we would never want to deter anyone from purchasing a pup. Unfortunately, as the saying goes, ‘a dog isn’t just for Christmas’ and the harsh reality is there are hundreds of dogs left abandoned every single year. We want to highlight what an important decision it is to buy a dog. Whilst it’s important to understand how much a dog can cost,  we should always remember that life with a dog is absolutely priceless.”

 

Stephanie Corbett, Head of Pet Insurance at comparethemarket.com says; “With the festive season fast approaching, before buying that new pup for your family, there’s an awful lot to consider first. Whether it’s the cost of pet insurance, food, doggy day-care, or simply the time needed to invest in your dog, the expese of a pet can really mount up.. With this in mind, we have created a handy tool that allows would-be dog owners to budget accordingly. Before taking the leap and bringing a new family member home, careful financial planning and research will stop any nasty surprises.”

 

Looking at the current economic climate, Brits were also prepared to abandon pet luxuries to save on the purse strings, with just under two-fifths (38%) claiming they’d stop investing in doggy day care, and a fifth (20.5%) admitting they’d buy the cheapest dog food possible rather than opting for premium.

 

When asked if spending £25k across a dog’s lifetime would deter them from buying, just under two-thirds (60%) claimed yes, it absolutely would.

 
Green MP hails 'success' as Government unveils animal sentience law

Green MP Caroline Lucas has responded as the government announced a new law to ensure animal abusers are jailed for up to five years and animal sentience is reflected in domestic law...


 

Green MP Caroline Lucas has responded as the government announced a new law to ensure animal abusers are jailed for up to five years and animal sentience is reflected in domestic law.

 

The draft bill sets out that the government “must have regard to the welfare needs of animals as sentient beings in formulating and implementing government policy."

 

The announcement comes after Government ministers first insisted that animal sentience was covered in UK law, before admitting that such claims weren't correct. 

 

Caroline Lucas, the Green MP who originally tabled the animal sentience amendment to the EU Withdrawal Bill, said:

 

"I'm really proud that my work with campaigners on the issue of animal sentience has been so successful. After insisting that sentience was covered by UK law already, the Government performed a screeching u-turn and has now put forward a sensible piece of legislation that will ensure that future legislation enshrines the principle of animal sentience.

 

"There's absolutely no doubt in my mind that this legislation wouldn't have emerged now without the pressure of thousands of people who have taken action after the Government voted against my amendment.

 

"One only needs to remember the horrific badger cull to be reminded that the Government is far from perfect on animal protection, but i'm more than happy to give them credit for finally coming good on the issue of sentience."

Shocking reasons people give up their dogs

 

The Dogs Trust is urging the British public to remember its iconic slogan ‘A dog is for life, not just for Christmas' after a year of bizarre reasons offered by people giving up their dog...


 

The Dogs Trust is urging the British public to remember its iconic slogan ‘A dog is for life, not just for Christmas' after a year of bizarre reasons offered by people giving up their dog.

 

To bring the message home the charity has created “Why I left you,” a video with a twist which highlights the carefree attitude which people sadly display towards dog ownership.

Following Christmas last year, Dogs Trust received a call every five minutes (3,596 calls) from people looking to give up their dogs.

 

Here are just some of the reasons:

  1. I won a free holiday and I couldn’t take my dogs with me
  2. I’m a vegetarian but he always wanted to eat meat
  3. I got him as a secret Santa present
  4. She was too friendly and wanted to greet every dog and human we met on a walk
  5. He was panting too much
  6. He didn’t like it when we played dress up
  7. She sleeps in her own bed all night – I thought she would want to sleep in my bed

The iconic slogan has proved just as meaningful today as it was when first coined nearly 40 years ago as a new survey reveals 20% of dog owners spend less than two weeks researching before buying a dog and 1 in 5 people confessed to buying a dog simply because it was a cute accessory.

The survey also revealed that one in ten people admit to buying or receiving a dog as a Christmas gift. The dog owning public also significantly underestimated the financial cost of dog ownership with 70% believing their dog will cost them less than the actual cost of £10,000 during its lifetime.

 

Following a staggering 1,000 calls during Christmas week last year from people unable to care for their dogs (200 of these specifically about puppies) Dogs Trust's network of 20 Rehoming Centres in the UK are bracing themselves as they expect to take in thousands of dogs in the weeks following the festive period.

Adrian Burder, Chief Executive for Dogs Trust, who rehomed abandoned Christmas pup Skipper in 2014, explains:

“Dogs Trust take in thousands of much loved dogs from heartbroken owners who sadly find themselves unable to continue to care for their dogs due to unavoidable changes in their circumstances so it’s particularly hard for staff when they see the other end of the spectrum; dogs handed in simply because their owner’s bought them on a whim and consider them little more than toys to be discarded when the novelty wears off.

“We really hope this Christmas is the year our nation of animal lovers finally takes heed of our slogan ‘A dog is for life, not just for Christmas’ and we don’t see dogs discarded because their owners have not considered the lifetime commitment of dog ownership.”

Dogs Trust urges anyone considering getting a dog to ensure they do their research to find a dog compatible with their lifestyle, so they are fully aware of the realities of caring for a dog for the duration of its lifetime.

 

The 'Why I left you' can be viewed at https://www.youtube.com/watch?v=zllj5Rb_a0A

 

 

Pooch & Mutt launches tongue-in-cheek campaign

 

To tie in with the release of the new Star Wars film The Last Jedi, Pooch & Mutt has launched a tongue-in-cheek marketing campaign featuring cute dogs dressed up as some of the best-known Star Wars characters to promote Pooch & Mutt's Junk-Free dog chews...


 

To tie in with the release of the new Star Wars film The Last Jedi, Pooch & Mutt has launched a tongue-in-cheek marketing campaign featuring cute dogs dressed up as some of the best-known Star Wars characters to promote Pooch & Mutt's Junk-Free dog chews.

 

The 'Star Paws' campaign includes a doggy-Darth Vader promoting duck chews with the slogan "Welcome to the duck side" and wise words from a yappy-Yoda; "May the pork be with chew".

 

Pooch & Mutt founder, Guy Blaskey says: "There are a small bunch of rebels fighting against a dominating and controlling 'empire'.

 

"The rebels have little to work with in comparison to the opponents that they are fighting against, but they have the knowledge that they are doing the right thing and that they are working to provide happier and better lives for others.... but enough about the what's going on in the pet industry. This campaign is about Star Wars."

 

To see more of the campaign imagery follow Pooch & Mutt on instagram.com/poochandmutt or facebook.com/poochandmutt

 
Pets at Home issues festive food warning to pet owners

Pets at Home is reminding pet owners not to make a dog’s dinner of the festive season. The retailer has released a helpful graphic listing all the human foods which are ‘naughty or nice’ for pets’ festive feasting...


 

Pets at Home is reminding pet owners not to make a dog’s dinner of the festive season.

 

Many Christmas foods, such as mince pies and chocolate, can be harmful to canines - and too much of any strange food can upset a dog’s stomach.

 

Owners wanting to treat their pet to a special Christmas dinner should choose cooked, boneless and skinless turkey and a small portion of vegetables only. Foods from the ‘nice list’ should be fed only in moderation.

 

The retailer has released a helpful graphic listing all the human foods which are ‘naughty or nice’ for pets’ festive feasting.

 

Dr Maeve Moorcroft, Head of Pets at Pets at Home, said: “A pet’s diet is essential when it comes to their health and wellbeing, but with all the delicious smells and tastes of Christmas it can be tempting to treat your furry friend to some delicious festive treats. Some human foods are okay to feed to your dog, but should be strictly limited to foods from the ‘nice list’ and served in very small quantities only.

 

“We’d recommend treating your pets to some exciting new Christmas toys or treats instead. We even offer pet-friendly versions of festive favourites, such as mince pies and candy canes, so your dog can safely enjoy the Christmas fun too.”

 

NICE (only in small amounts)

  • Turkey - boneless, skinless white meat
  • Cranberry sauce - only pure cranberry sauce with nothing else added
  • Potatoes – plain, cooked mashed or boiled potatoes with nothing else added
  • Carrots – raw or cooked, but only a small amount
  • Peas - most green or mixed veg is fine for dogs
  • Sprouts - most green or mixed veg is fine for dogs
  • Parsnips – without honey or added herbs and spices

NAUGHTY

  • Mince pies - raisins, currants and sultanas can be fatal to dogs
  • Gravy – too fatty and salty
  • Stuffing – best avoided due to inclusion of onions, herbs spices
  • Turkey skin and bones – skin is too fatty for dogs and bones can easily splinter, making them a dangerous puncture or choking hazard
  • Pigs in blankets - too fatty and salty
  • Christmas pudding – raisins, currants and sultanas can be fatal to dogs
  • Chocolate - contains Theobromine, which can be deadly to canines
  • Nuts – some nuts are toxic, so best avoided all together
  • Onions – poisonous to dogs
  • Bread sauce - dogs find digesting lactose difficult
  • Christmas cake - raisins, currants and sultanas can be fatal to dogs
  • Candy canes – sugar and sweeteners are best avoided
Aquarium industry targets illegal cyanide fishers

 

Scientists are a step closer to ending the deadly and destructive practice of illegal cyanide fishing…thanks to new research.


 

Scientists are a step closer to ending the deadly and destructive practice of illegal cyanide fishing…thanks to new research.

 

The use of cyanide to stun and capture fish for both the ornamental and food trades is still a problem in tropical seas, particularly in the Coral Triangle region, despite governments introducing laws against it.

 

It involves cyanide being dissolved in either bottles or drums and used to stun fish living within the coral reefs, making them easier to catch. But it has detrimental effects on the fish, coral reefs and the fishers involved.

 

Now two separate reports commissioned by the Ornamental Aquatic Trade Association and the company behind the global chain of Sea Life aquariums have helped bring the likelihood of finding a validated test a step closer.

 

A robust detection test will help law enforcement pursue people through the courts by accurately showing the targeted use of cyanide rather than possible background levels already in the environment from other sources, like mining or agriculture. This will also then hopefully act as a deterrent to the practice.

 

Ben Spinks, of the Sea Life network’s Marine Animal Welfare and Development office in Weymouth, Dorset, said he and his colleagues were keen to find a way of ensuring no cyanide-caught fish ended up in Sea Life displays.

 

“This is an aspiration we share with OATA, which wishes to prevent cyanide-caught fish reaching high-street aquatic suppliers and their customers,” he added.

 

“This illegal practise tarnishes our industry’s reputation. Like Sea Life, we want to see it ended and to trade only in legal and sustainably caught fish,” said Dominic Whitmee, Chief Executive of OATA.

 

So the two bodies have collaborated, with Sea Life owners’ Merlin commissioning a detailed analysis of the various detection methods and OATA funding a study on how cyanide is metabolised in fish to try to find the best indicator of exposure to test for.

 

Both reports were carried out by executive agency Cefas (Centre for Environment, Fisheries and Aquaculture Science), with the Fish Health Inspectorate acting as independent co-ordinators.

 

“It was important to have this independent assessment and the results give us a clear path towards the goal of safe, reliable tests robust enough to stand up in court that can help us to end illegal cyanide fishing permanently,” said Dominic Whitmee.

“They tell us what is now necessary to establish ‘baseline’ background cyanide levels in each region, what is the best ‘indicator’ to test for and recommendations as to which test methods offer the most promise for laboratory or field tests.”

 

OATA and the Sea Life chain will be delivering both reports to industry colleagues and calling for their support, as well as that of key research centres, to get the necessary research done.

 

“These reports represent the best currently available science in the field which we hope will provide a catalyst for all those already engaged in the development of tests,” said Dominic Whitmee. “OATA continues to do what we can to help find a solution to this problem but we need everyone with an interest to come together and collaborate in a determined effort to find a solution.”

 

“The livelihoods of many thousands of families are at stake,” Ben Spinks added. “There are 370 million people living in the Coral Triangle – stretching from Malaysia and the Philippines to Indonesia and the Solomon Islands – and most rely on the ocean.

 

“It is important for their futures, as well as for the reputations of the aquarium and hobbyist trades, that we move as quickly as we can to eradicate illegal cyanide fishing and help safeguard the health of the marine environment in the region.”

 

Dr Joanna Murray, who lead the work at Cefas, said: “These reports are an important step to really clarifying the academic community’s collective position on our current understanding of cyanide detection in marine fish and the marine environment, and what the bottlenecks are.”

 
Ceva Animal Welfare Awards 2018 set for new venue

It’s not too late to nominate individuals or teams for the Ceva Animal Welfare Awards 2018, which will be staged at a recently refurbished new venue in Birmingham in the run up to BSAVA (British Small Animal Veterinary Association) Congress in April...


 

It’s not too late to nominate individuals or teams for the Ceva Animal Welfare Awards 2018, which will be staged at a recently refurbished new venue in Birmingham in the run up to BSAVA (British Small Animal Veterinary Association) Congress in April.

 

Taking place in The Mercian Suite at the Birmingham Conference & Events Centre, the new venue will ensure that the awards are bigger and better than ever with cutting-edge facilities and an increased guest list.

 

The Ceva Animal Welfare Awards celebrate the achievements of remarkable people from the farming, veterinary and charity industries. 

 

The nomination process is easy, simply visit www.cevawelfareawards.com to nominate a welfare hero. They can come from all walks of life, all ages, and from anywhere in the world, and will be assessed on the evidence provided in the original nomination.

 

The categories aim to cover all industries involved in animal welfare. For 2018, these are:

 

The Chris Laurence Vet of the Year Award supported by Your Dog and Your Cat magazines

This award is in recognition of a veterinary surgeon working in practice that follows the footsteps of head judge, Chris Laurence, by educating pet owners and consistently demonstrating their commitment to the continued improvement of animal welfare.

 

Vet Nurse of the Year supported by Agria Pet Insurance

This award is to give recognition to a veterinary nurse working in practice, who has shown real commitment to improving and championing excellent animal welfare within their surgery. 

 

Charity Team of the Year supported by PDSA

This award is for an awe-inspiring team whose drive, passion and dedication has changed the lives of animals for the better, improving the standard of animal welfare where they can and working tirelessly to promote and champion their cause.

 

Charitable Contribution of the Year supported by Blue Cross 

This award is for an individual who works within a charity, either in a paid or voluntary role, who is consistently driven to the best of their ability, with a single-minded goal of helping save and improve the lives of animals in need.

 

Farm Animal Welfare Award supported by R.A.B.I. and NADIS

This award is for an individual or team which have dedicated their careers to the health and welfare of production animals.

 

International Cat Care Welfare Award supported by International Cat Care

This prestigious award recognises an individual who has made a significant contribution to the development of feline welfare. The recipient of the award is chosen by International Cat Care and therefore the category is not open to nominations.

 

To find out more about the awards, and to nominate, visit www.cevawelfareawards.com.  Entries must be in by Friday 26 January 2018.

 
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Pet shop to close after more than 40 years of trading

A pet shop owner in Didcot, Oxfordshire, is closing his store after more than 40 years of trading...


A pet shop owner in Didcot, Oxfordshire, is closing his store after more than 40 years of trading.

 

Vic Thomas has run the Angel Aquarium and Pet Centre with wife Cindy in Brasenose Road for the past 44 years, but will close the shop in the New Year so he can finally retire.

 

The 75-year-old, who lives in the town, started the business in 1973, moving into an industry he had always been interested in after previously owning a health spa.

 

Vic told the Oxford Mail: "There's some sadness to give it all up, it's been my life for so long.

 

"We started it ourselves from just a shell and built it up into what is a business that prides itself on good service.

 

"It feels like the right time to step away from it now.

 

"But I will always stay interested in people's pets and the industry."

 

Another major change over the past four decades has been the rise in competition from online retailers and big supermarkets, which Mr Thomas says has 'made it a lot harder' to run a small business.

 

He tried to sell the store on as a pet shop but nobody was willing to buy it, and it has instead taken on by a printing company.

 

A closing down sale is taking place in the run up to Christmas and Mr Thomas said the shelves have almost been emptied of items, including fish tanks, ponds supplies and kennels.

 

You can read the full story on the Oxford Mail website by clicking here

 

Pet shop licence refusal for woman seeking to sell puppies from home

A woman's application to sell puppies at her home has been turned down, according to the Northern Echo.


A woman's application to sell puppies at her home has been turned down, according to the Northern Echo.

 

Emily Sutcliffe applied to renew her licence to operate a pet shop from the house in Fox Covert Grove, Howden-le-Wear, earlier this year. This coincided with a request to change the use of the property from residential to mixed use, prompting concerns to be raised about third-party puppy sales on Durham County Council’s online planning portal.

 

The council also confirmed it had received complaints from three people about the business.

 

Michael Yeadon, the authority’s health protection manager, said Miss Sutcliffe originally received the licence in May 2016, adding: “Following an annual renewal inspection, the applicant was not able to demonstrate that it was being run fully in accordance with the standard operating conditions, particularly in relation to structural issues and record keeping. Failure to suitably remedy these matters resulted in the licence being refused.”

 

 
Dogmatic wins ‘product I can't live without' award

Dogmatic has been crowned winner of the ‘Product I can’t live without’ category of the Your Dog Magazine Product Awards 2017/18...


 

Dogmatic has been crowned winner of the ‘Product I can’t live without’ category of the Your Dog Magazine Product Awards 2017/18.

 

The company is the first to win this accolade for the fifth time in a category that spans the pet product market.

 

"We are always delighted to hear how much the Dogmatic Headcollar has helped owners and their dogs and it is their ‘must have’ product. It is wonderful to have such a loyal, growing Customer base who continue to ‘spread the word’ about Dogmatic," said the company.

 

For further details on our award-winning range and why you should stock the Dogmatic telephone: 01952 245330 or visit www.dogmatic.org.uk

 
Eukanuba launches interactive online store locator

Eukanuba has launched an online store locator making it even easier for pet owners to locate their local stockist...


 

Eukanuba has launched an online store locator making it even easier for pet owners to locate their local stockist.

 

Sitting on the Eukanuba website, the interactive map allows owners to search their home area quickly and easily to find their nearest store.

 

George Udrea Trade Marketing Executive at Eukanuba, comments: “We’re really excited about the launch of our new store locator, which gives pet owners an easy way to find their nearest Eukanuba store.

 

"We always strive to make purchasing our food as easy as possible and we hope that this simple and interactive platform will make it just that.”

 

Developed with vets and recommended by breeders, Eukanuba’s range of premium nutrition includes chicken and turkey as its number one ingredient together with a tailored blend of vitamins and minerals for visible benefits which last a lifetime.

 

The Eukanuba range is available from your local pet specialty store with an RRP of £16.49 for 3kg Adult.

 

Interested in finding out more? Visit the Eukanuba store locator for yourself at www.eukanuba.co.uk/store-locator.

 
Mud larks at sled-dog World Champs

Mary Carter didn’t let the mud stop her from winning a fantastic Silver medal at the 2017 World Championships of the International Federation of Sleddog Sports held in Poland...


Mary Carter didn’t let the mud stop her from winning a fantastic Silver medal at the 2017 World Championships of the International Federation of Sleddog Sports held in Poland.

As seen in the photo Mary gritted her teeth and triumphed in the ‘6 dog Rig pure breed’ race despite being splattered in mud from head to toe, whilst husband John persevered to take Bronze in the ‘8 dog Rig pure breed’.

CSJ’s Ceri Rundle says, “We’re so proud of all the handlers’ achievements at both the 2017 World Sleddog Association World Championships in Italy and the IFSS World Championships – with dogs fuelled by our CP30, Salmon Oil and STORM® Canis! everyone did incredibly well……

John Carter had already done a brilliant job at the WSA World Championships to win Gold in the ‘8 dog Rig pure breed’ whilst Vickie Pullin had pulled out all the stops to get the Silver medal in the ‘Bikejoring Women Elite’ - also going on to take Bronze in the ‘2 dog Scooter pure breed’ – before travelling to Poland.

Once there at the IFSS World Championships, Ben Robinson beat the exhausting conditions and strong competition to bring home a wonderful Gold medal from the ‘Canicross Mens Elite’ race.

With Vickie Pullin also getting a Bronze medal in the ‘2 dog Scooter pure breed’ and 5th, 6th and 9th in 3 other disciplines, young Jada Amoah coming 11th in the ‘Canicross Womens Junior’ and Danny Fitzgerald coming back from injury to get 19th in the ‘Bikejoring Mens Elite’ races, we couldn’t be happier for them all and send them huge congratulations!”

For more on CSJ products visit www.csjk9.com or call 01745710470.

 
The best of the previous Pet Trade Xtra

The top-read stories from last week's Pet Trade Xtra can be seen below, if you missed them...


 
Revealed: Secrets of an award-winning pet retailer

Unique Pets of Aylesbury were crowned Independent Pet Retailer of the Year at the Pet Industry Federation Awards. This week Pet Trade Xtra finds out from directors Lucy Ellis and Jenna Tomlins what makes the company, whose mission statement is ‘Your pets are unique… so are we’, stand out from the rest…


 

Unique Pets of Aylesbury were crowned Independent Pet Retailer of the Year at the Pet Industry Federation Awards.

 

This week Pet Trade Xtra finds out from directors Lucy Ellis and Jenna Tomlins what makes the company, whose mission statement is ‘Your pets are unique… so are we’, stand out from the rest.

 

This is what Lucy, pictured with Jenna above, had to say:

 

"Unique Pets was conceived by its founder, Jenna Tomlins, as a ‘pet shop with a difference’ in Winslow, Bucks, in November 2011. Based on individually-tailored advice, good old-fashioned customer service and high quality natural pet supplies, just two years after opening demand led to the launch of another store in nearby Aylesbury.

 

"This second branch has expanded each year since and 2015 saw it move to a large 6,000 sq ft warehouse. The new unit houses a ground-breaking mix of a large retail area, a stock room with generous walk-in freezer, two grooming salons, a training room, a photography studio, a hydrotherapy pool, a Bowen in Motion treatment room and offices.

 

"We are creative with our photography studio offering pop-up photobooths at local festivals and engaging in-store events, including seasonal fancy dress opportunities and Pose with a Nose for Wetnose Animal Aid. Alongside charity dog shows and puppy parties, our shop calendar hosts first aid courses, holistic treatment demos and informative talks.

 

"Our holistic approach to pet health has seen the in-store launch of several local businesses – Star Vet physio, Bowen in Motion (human and canine) and Bucks Canine Hydrotherapy. We are also working with Dr Nick Thompson to produce tailor-made seminars at the shop in 2018.

 

"We are one of largest independent suppliers of raw food with 22 freezers boasting six brands of complete food and 11 freezers of DIY, including cat and reptile food. In 2016 we partnered with a new local raw food supplier to design and launch his food, and we continue to consult on new products for We Love Raw brand.

 

"The majority of new customers arrive through word-of-mouth, but targeted SEO and social media campaigns has seen a growth in online referrals. There are over 7,000 customers subscribed to the loyalty scheme, with 100+ newcomers joining every month, and we pride ourselves on regular 5* reviews on Facebook.

 

"Unique Pets has increased its staff count to 18, with a diverse age range from 18-61, supporting one employee with learning difficulties. We offer a proactive training programme with a combination of in-house tutorials, supplier training, online courses and external seminars. Staff are trained not to “hard sell” any products, but instead to educate the customer so they can make an informed decision. All learning achievements are shared on Facebook offering regular success story posts.

 

"Turnover increased by 46% 2015-2016, with a further 25% increase projected for 2016-2017. A dedicated purchasing manager - who grew into the role from the shop floor - has improved our profit margin from 30-40% since 2015. Alongside using wholesalers, we foster excellent relationships with exclusive suppliers to keep prices low for customers and secure good deals for our various events.

 

"Reinvesting profits back into the business, we’ve redecorated both grooming salons, added racking to the freezer and introduced a staff reward package, including bi-annual payrise opportunities based on merit, a SMART bonus scheme, a pension and health cashplan."

 

To find out more about the company visit www.uniquepets.mobi

 

 

Jenna and Lucy receive their Pet Industry Federation Award from Jason Comber (left) of Royal Canin, who sponsored the award category, and guest presenter Professor Tim Morris, of the Animal Health & Welfare Board for England.

 

Top picture: Lucy and Jenna outside their premises in Aylesbury.

 

Below: A gallery of pictures from Unique Pets.

 
Dog bites woman in Norfolk pet shop

Police have released a CCTV image of a woman they would like to speak to in connection with an incident in which a Pets at Home customer was reportedly bitten by a dog...


Police have released a CCTV image of a woman they would like to speak to in connection with an incident in which a Pets at Home customer was reportedly bitten by a dog.

 

The incident happened at the pet store on the Retail Park, Sprowston, Norfolk, where a woman suffered a broken knuckle and puncture wounds following the incident.

 

Anyone who may recognise the woman should contact PC Vicky Hagon at Sprowston Police Station on 101.

 

Alternatively contact Crimestoppers anonymously on 0800 555 111.

 

Picture: Norfolk Police.

 
Natures Menu reassures pet owners on safety of bones

Following the recent announcement from the FDA regarding the safety of processed bone treats, the UK and Europe’s leading experts in raw and natural pet food Natures Menu, wants to highlight the safety of raw bones and chews, when fed appropriately...


 

Following the recent announcement from the FDA regarding the safety of processed bone treats, the UK and Europe’s leading experts in raw and natural pet food Natures Menu, wants to highlight the safety of raw bones and chews, when fed appropriately.

 

Bones are safe to be fed raw and if selected appropriately for the age and experience of the animal. Raw bones are moisture rich, softer and more flexible compared to cooked bones. Once a bone is cooked they become very dry and brittle which is when they can easily splinter and potentially cause problems.

 

Melanie Sainsbury, Natures Menu’s Veterinary Nurse, said: “All our bones are raw and natural with no additives, and no processing. They are simply chopped and bagged for retail, as a butcher would do.

 

“The FDA defines a ‘bone treat’ as “real bones that have been processed, sometimes flavoured, and packaged for dogs.

 

"These are unlike butcher bones and the bones that we produce here at Natures Menu, which are uncooked and have no added flavour. We would never recommend bones to be cooked before feeding as the drying that occurs through cooking means the bone is susceptible to splintering, which can be dangerous for the dog.

 

“Natures Menu bones and chews are the safest way to feed your dog a bone treat and there have been numerous benefits associated with feeding them including improved skin health, joint health and firmer stools. In addition to this, chewing can be an immensely satisfying and relaxing experience for dogs as well as improve dental health.  A softer, uncooked, raw bone will clean a dog’s teeth without the worry of it splintering.”

 

Natures Menu produces raw bones, chewing meats and offal which are the perfect addition to a raw or natural diet for dogs, adding texture and variety as well as a host of nutritional benefits to its complete and balanced meals. The range is produced to be safe, easy to serve and totally scrumptious for four legged friends.

 

For more information on feeding raw bones and chews please visit https://www.naturesmenu.co.uk/advice-centre/feeding-raw-bones

 

FDA’s warning that processed bone treats for pets could be potentially deadly after an estimated 15 dogs have died, was reported by the Huffington Post. Read the report here http://www.huffingtonpost.co.uk/entry/fda-warning-dog-bone-treats-death_us_5a1db88ce4b003f9c7fb0dbb

 
Super premium dog food supports 'farm-to-bowl' ethos

Nineteen 87, a new, super premium dog food which uses UK sourced ingredients and supports the 'farm-to-bowl' ethos, organised a double-decker bus tour of dog-friendly central London to celebrate their new product...


 

Nineteen 87, a new, super premium dog food which uses UK sourced ingredients and supports the 'farm-to-bowl' ethos, organised a double-decker bus tour of dog-friendly central London to celebrate their new product.

 

Cooked using a gentle baking process, plus 50% fresh meat, poultry and fish in each product, it’s no wonder that Nineteen 87 is setting tails wagging across the country. 

 

The man behind the range is Graham Wheeler, who began the hunt for the perfect pet product because of his concern for the health and happiness of every member of his family – including that of his pups. As a result of this prioritisation, Nineteen 87 supports Great Ormond Street Hospital Children’s Charity

 

During the bus tour the company invited guests and their dogs to board its bus and delve into a variety of baked treats (both for pet and human consumption).

Guest were joined by Milos Dog Running, City Dog Expert, plus the Pets as Therapy certified volunteer dog and owner team, Bridie and Max.

 

For more information on Nineteen 87 visit www.nineteen87.co.uk