After months of anticipation, Pets at Home opened its new Pet Care Centre in Kettering last week. The retail group has invested nearly £1 million in refurbishing, enhancing and future-proofing the store..
With both the Kettering Vets for Pets practice and the Northall Steet Pets at Home relocating to Kettering Shopping Park, the new Pet Care Centre has expanded to become a comprehensive, one-stop destination for all pet care.
Pets at Home has invested just shy of £1 million in refurbishing, enhancing and future-proofing the Kettering Pet Care Centre. Offering local pet owners, the very best care, services and experience for their pet.
This is part of an ongoing expansion programme in which the pet care business is opening new stores, refurbishing existing stores and working with its veterinary practice owners to deliver outstanding pet care services in communities across the UK.
The new Pet Care Centre, which has expanded from 6,400 sq ft (Northall Street) to 13,300 sq ft, gives local pet owners access to a concept store offering a range of specialist services and an in-store experience that’s tailored to the needs of pets. The new look store includes:
- A team of highly trained pet care advisors who are on hand every day to support with free advice, including flea and worm subscriptions, free weight checks and pet food consultations, as well as fitting services for dog coats and harnesses.
- A dedicated Nutrition Hub with an increased range of fresh, frozen and raw food options to reflect the diverse feeding choices adopted by pet owners today. The Hub will also feature increased fridge and freezer space, a pick-and-mix treat bar stocked with natural products, and a designated consultation area for help and advice across all life stages from puppy and kitten to senior.
- An expanded Health Centre making it easier for customers to manage their pets' everyday healthcare needs, including licensed medications and easy access to free pet weighing scales.
- A pet adoption centre and pet food bank donation point, in partnership with the Blue Cross, to support local pets within the Kettering community.
- A small animal pet village to inspire the next generation of pet owners and encourage face to face conversations on responsible pet ownership.
- Digital and interactive screens to help educate customers with their pet choices.
- An increased outdoor free carpark providing ease of access and plenty of parking for all.
Store manager Clarise Kelly said: “We're over the moon to unveil our brand-new Pet Care Centre in Kettering. With a fresh look and feel, enhanced range of services and an upgraded in-store experience, we’ve got everything the local community needs to keep pets happy, healthy and safe. We can’t wait to open our doors and welcome in new and old customers to come and see the changes. Our knowledgeable team of pet care advisors have all been specially trained to help support customers in the best way possible – from expert harness fitting to nutrition advice, we are here seven days a week.”
The new concept Pet Care Centre will proudly serve as the new home for Vets for Pets Kettering, a trusted practice that has cared for local pets for 15 years. Expanding from 1990 sq ft. (Telford Way) to 5634 sq ft, this modern, state-of-the-art facility will be owned and managed by the same dedicated team of highly skilled vets, nurses and client care advisors as before. The new practice will have:
- Seven spacious consultation rooms which will be fully air conditioned throughout for increased patient comfort.
- Separate waiting areas and wards for dogs, cats, rabbits and exotics.
- An isolation facility and upgraded in-house laboratory facility.
- Upgraded imaging suite, including a state-of-the-art ultrasound to allow for cardiac scans.
- Two separate operating theatres for both complex and routine procedures.
- A dedicated dental suite which will include new dental radiography for advanced procedures.
- First appointments available from the 18th.
Gallery of pictures below...
