In This Issue
4th acquisition of 2025 for The Nutriment Company
PATS attracts growing number of new exhibitors
Inside Pets at Home’s new superstore in Manchester
PIF launches Business of Pets Conference 2025
Nova Dog Chews now available through Vital Pet Products
Pet firm owner owner attends top dog welfare meeting
Get your own copy of Pet Trade Xtra
High Street 'Death Knell'
Dog-friendly days to be trialled at RHS Garden Rosemoor
Agria Pet Insurance champions Sustainability Award at Crufts
New RVC research reveals improved outcomes
Council adopts new environmental health rating scheme
The best of last edition of Pet Trade Xtra
Tributes pour in following the death of John James
Donald Cooke celebrates 125 years in business with new launches in the pipeline
Jollyes gets set to open two new superstores
Useful Links
Send to a Friend »
Subscribe »
Issue Archive »
Update your Profile »
Print All Articles »
Subscribe to RSS »
Visit Our Website »
Example of a Flyer »
CONTACT US NOW

Find out how Pet Trade Xtra can help to promote your business and products.

Editorial: neil@pottingshedpress.co.uk

Advertising: alan@pottingshedpress.co.uk


4th acquisition of 2025 for The Nutriment Company

The Nutriment Company (TNC), Europe’s leader in premium natural pet food, has announced its fourth acquisition of the year – BAF Petfood, the ‘first raw factory’ in Europe...


The Nutriment Company (TNC), Europe’s leader in premium natural pet food, has announced its fourth acquisition of the year – BAF Petfood, the ‘first raw factory’ in Europe.

                  

This marks the next step in TNC's rapid expansion in both Germany and across Europe and provides access to Fressnapf's extensive retail network of both own stores and franchisees. The acquisition also underlines TNC's ambitious growth targets and strengthens its leadership position in the natural premium pet food market further.

 

BAF Petfood is recognised as the 'first raw factory' in Germany and operates from a previous human food factory with over 9,000 square metres of production and storage space. The company specialises in the production of high-quality raw pet food in many formats such as blocks, sausages, nuggets and flakes and has established itself as a trusted supplier to many customers across Germany.

 

Through this acquisition, TNC will further expand its product range to include natural gently steamed sausages and Fresh frozen products, to meet the diverse needs of pet owners. In return, Fressnapf and its many franchisees will benefit from easier access to TNC's full brand portfolio, which covers all available formats and recipes for both dogs and cats.

 

Torsten Toeller, chairman, founder and majority owner of Fressnapf/Maxi Zoo, said: “Through this transaction, we offer our customers an even wider selection of high-quality products, ensuring that we continue to meet the diverse needs of pets and their owners. It strengthens our commitment to provide the best possible food for pets while supporting our franchisees with enhanced access to TNC's extensive range. Together with TNC, we want to consistently develop trends such as frozen raw and fresh cooked food.”

 

Anders Kristiansen, CEO of The Nutriment Company, added: ”Taking over BAF from Fressnapf is a landmark deal for TNC and shows the trust in our company from the most successful European pet specialty retailer. We now have capabilities to produce all different products and can thus truly offer a one-stop-shop offering to both Fressnapf and our many other valued customers on the continent.”

 

Julius Adrian, Managing Director Germany of The Nutriment Company: “The acquisition of BAF Petfood cements our leadership position in both Germany and across mainland Europe. While it is already our 4th acquisition in 2025, we still see many opportunities and will continue growing both organically and through further acquisitions across Europe.”

PATS attracts growing number of new exhibitors

PATS 2025 is attracting an increasing number of new companies eager to showcase their product ranges to a bigger and wider audience of UK and international buyers...


 

PATS 2025 is attracting an increasing number of new companies eager to showcase their product ranges to a bigger and wider audience of UK and international buyers.

 

The Pet & Aquatics Trade Show takes place at its new home – Hall 1 of the NEC Birmingham – over three days from Sunday, 28th September to Tuesday, 30th September 2025, and already more than 300 exhibitors have confirmed stand space.

 

With six months still to go before the exhibition, an impressive list of leading companies has committed to the show, along with businesses exhibiting at a PATS event for the first time.

 

The New Starter Zone, supported by trade association PetQuip and media partner Pet Product Marketing, is again proving to be a popular feature as it provides a dedicated area for new businesses and start-ups.

 

Almost all of the stand space in the New Starter Zone has already been booked by over 33 exhibitors showcasing exciting new products, including Abbey England, Akela Pet Foods, Artemis, By Teddy, EzyWalkies, Hetty and Huxley, Tails & Bloom, and Woof and Snout. 

 

Jamie Sutherland, director at Woof and Snout, summed up the mood of the New Starter Zone exhibitors. “Woof and Snout cannot wait to exhibit at our first ever PATS show in 2025. Having the opportunity to showcase our dog apparel and grooming products to trade customers is something we are hugely excited about. Preparations are underway and we look forward to seeing you there.”

 

Hetty and Huxley is also excited to be exhibiting at PATS for the first time. Founder Meg Simkiss commented: “It’s such a big event and we’re really looking forward to meeting lots of potential new customers, saying a big hello to existing ones and showing off our bright and colourful products in a wonderful space.”

 

PATS 2025 will be the first-ever trade show for Artemis, producer of skin and coat care products for dogs. CEO Noël Duan said: “As a brand-new UK brand with direct-to-consumer success, we can't wait to showcase our innovations and meet the best of the best in the pet industry.”

 

Ishbel Watson, marketing manager at Abbey England, is looking forward to exploring new opportunities at PATS. “This event allows us to reconnect with our valued customers while also introducing our products to new businesses looking to supply high-quality pet accessories.”

 

Akela Pet Foods will be using PATS to showcase its relaunched Nutriwolds brand of raw pet food. Director James Wigby said: “It’s the perfect platform for Nutriwolds, which now comes with durable fully recyclable packaging and two new recipes using locally-sourced North Sea Herring. We balance to FEDIAF guidelines and beyond, which is quite unique for raw. PATS is ideal to network with potential stockists from across the country.”

 

EzyWalkies will be launching a world-first Zip2Lead Bag at the show. Director Nick Wake explained: “This patented innovation features two bags in one that zip onto your lead – one for poop bags and another for treats – making dog walks easier and more convenient while promoting responsible pet ownership. Visitors to PATS will be able to see it in action.”

 

Tails & Bloom owner Hannah Eastaff created her company with the aim of making every-day walks feel special for dog owners and their pets.  She said: “We’re so excited to bring our designs to PATS 2025. It’s an incredible opportunity to share our passion with a wider audience, meet fellow dog lovers, and introduce our walk-wear to the pet industry’s best. We truly can’t wait.”

 

And David Brown, co-founder and director of By Teddy, admitted: “We are thrilled to attend PATS for the first time as an exhibitor. After visiting in past years, we’re excited to connect, meet new people, and share our brand with the amazing dog community. We can’t wait to see you there and share everything we’ve been working on this year.”

 

If retailers and buyers need more encouragement to register now for free entry to the three-day exhibition, here’s just a quick summary of popular visitor attractions:

  • The biggest ever showcase of new pet, aquatic, watergardening and reptile products
  • Unrivalled show offers and competitions
  • Top groomers giving insightful demonstrations, workshops and talks
  • Fantastic networking opportunities
  • Free entry and a free show catalogue

PATS 2025 is also being staged alongside BETA International, the leading equestrian trade show taking place in Hall 2 at the NEC.  It means that retailers and buyers will be able to visit both shows, and to make things simple visitors will only have to register once, with BETA International visitors being given access to PATS and vice versa.

 

You can register for free entry online at www.patshow.co.uk where you’ll also find a full list of exhibitors.

Inside Pets at Home’s new superstore in Manchester

Pets at Home has opened its new Pet Care Centre at Manchester Fort shopping centre. Spanning an impressive 10,500 sq ft, the new superstore is designed to meet every need of pet owners and their animals...


View picture gallery inside the new store

 

Pets at Home has opened its new Pet Care Centre at Manchester Fort shopping centre. Spanning an impressive 10,500 sq ft, the new superstore is designed to meet every need of pet owners and their animals. 

 

The retail group has invested over £928k into the centre, ensuring top-tier facilities and an enhanced shopping experience. As part of its commitment to the community, the store has hired locally, creating seven new job opportunities.

 

This new Pet Care Centre boasts a host of features and innovative spaces tailored to meet the evolving needs of pets and their families, such as:

  • A dedicated Nutrition Hub with an increased range of fresh, frozen including Butternut Box and raw food options to reflect the diverse feeding choices adopted by pet owners today. The Hub will also feature increased fridge and freezer space, a pick-and-mix treat bar stocked with natural products, and a designated consultation area for help and advice across all life stages from puppy and kitten to senior.
  • An expanded Health Centre making it easier for customers to manage their pets' everyday healthcare needs, including licensed medications such as flea, tick and worm treatment and easy access to free pet weighing scales.
  • A team of highly trained pet care advisors who are on hand every day to support with free advice, including flea and worm subscriptions, free weight checks and pet food consultations, as well as fitting services for dog coats and harnesses.
  • A small animal pet village to inspire the next generation of pet owners and encourage face to face conversations on responsible pet ownership. The pet village, located in the centre will show off our small animals while the aquatics area will sit to the rear.

Coming this Summer, the Pet Care Centre will also open a purpose-built in-store Vets for Pets veterinary practice on the mezzanine floor, ensuring your pet receives high quality veterinary care. 

 

Store Manager, Stacey Revilles said: “We’re incredibly excited to open the Pet Care Centre right here at Manchester Fort Shopping Park. This isn’t just a store – it’s a haven for pet lovers and their furry friends. 

 

“With a range of top-tier services, and a shopping experience like no other, we’ve created a space that truly celebrates the joy of pet ownership. We can’t wait to welcome customers to explore, connect, and see how we’re raising the bar for pet care. 

 

“Whether you’re here for your dog’s next adventure, your cat’s favourite treat, or expert advice for your small animals, we’ve got everything you need to keep tails wagging, whiskers twitching and hearts full!”

 

The new Pets at Home Pet Care Centre is open seven days a week.

 

View the picture gallery below...

PIF launches Business of Pets Conference 2025

The Pet Industry Federation has launched ticket sales for its Business of Pets Conference 2025, which will take place on 5-6 June at the Cranfield Business Management Centre, near Milton Keynes...


 

The Pet Industry Federation has launched ticket sales for its Business of Pets Conference 2025, which will take place on 5-6 June at the Cranfield Business Management Centre, near Milton Keynes.

 

Sponsored by Worldpay and designed for ambitious pet businesses, the conference will provide valuable insights, expert-led discussions and networking opportunities for both manufacturers and service-based businesses. With a programme focused on business growth, funding, innovation, and emerging industry trends, attendees will gain practical knowledge to help them scale their operations.

 

Programme Highlights include:

  • Industry expert panels covering customer acquisition, funding opportunities, and business growth strategies
  • Keynote sessions featuring leading voices from the pet industry
  • A dedicated innovation showcase, where selected entrepreneurs will present cutting-edge products and services
  • Networking opportunities to connect with fellow professionals, investors, and industry leaders
  • The announcement of the PIF Innovation Award winner on the final day

The PIF Innovation Awards, now in their third year, celebrate businesses that are driving the pet industry forward through pioneering products, services, and technology. Ten finalists will have the opportunity to present their innovations live at the conference, with the winner being selected on 6 June. Entries for the awards are currently open, providing businesses with a valuable platform to gain industry recognition.

 

Nigel Baker, CEO of the Pet Industry Federation, commented: "The Business of Pets Conference is a key event for any pet business looking to grow and innovate. With expert-led sessions and opportunities to connect with industry leaders, it provides an invaluable platform for learning and collaboration. We are also delighted to host the live Innovation Award showcase, which highlights the creativity and entrepreneurial spirit within the pet industry."

 

Tickets are available now, with discounts available for PIF members. For more details and to purchase tickets, visit: https://petfederation.co.uk/the-business-of-pets-conference/

Nova Dog Chews now available through Vital Pet Products

Nova Dog Chews, a leading provider of high-quality natural chews and treats, is now available to order through Vital Pet Products. This partnership allows retailers easier access to Nova’s bestselling, all-natural products, catering to the growing demand for premium, responsibly sourced dog treats.


 

Nova Dog Chews, a leading provider of high-quality natural chews and treats, is now available to order through Vital Pet Products. This partnership allows retailers easier access to Nova’s bestselling, all-natural products, catering to the growing demand for premium, responsibly sourced dog treats.

 

Among the carefully selected range now stocked by Vital Pet Products are Nova’s Highland Antlers, Yak Snacks, and Root Chews, known for their durability and enrichment benefits. 

 

Additionally, retailers can order Nova’s highly sought-after pâtés (available in Duck, Rabbit, Venison, and Ostrich) and nutrient-rich Bone Broths (Moose and Beef), offering versatile feeding options.

 

This expanded distribution makes Nova Dog Chews more accessible than ever, ensuring pet retailers can provide their customers with high-quality, natural products that support canine health and well-being.

 

For more information on stocking Nova Dog Chews, visit www.novadogchews.com or contact Vital Pet Products directly.

Pet firm owner owner attends top dog welfare meeting

A London business owner whose firm provides ethical dog training courses traveled to Parliament last week for a top meeting on dog welfare


 

A London business owner whose firm provides ethical dog training courses traveled to Parliament last week for a top meeting on dog welfare. 

Jo Middleton, who owns Canine Principles, a learning platform for pet professionals and owners, attended the All Party Parliamentary Working Group on Dog Welfare (APDAWG) last week. 

The meeting entitled 'The State of UK Rescue' heard submissions from a number of frontline rescue charities, including Jerry Green Dog Rescue, and Flori's Friends, who spoke about the huge issues affecting dog rehoming series and shelters in this country. 

From the influx of post-pandemic dogs once people have gone back to work, to the XL Bully Ban, there are plenty of serious challenges facing a strained system of charities who are striving to do the best for the animals which come through their doors. 

And Canine Principles is helping rescue centres, by offering a free course for new adoptive owners and foster carers, which explains how to help the dogs behaviourally unpack their bags.

Jo said: 'It was humbling to attend Parliament to speak with and hear from amazing people who are on the frontline of dog rescue. 

"It was also so sad to hear of the serious crisis that they face, due to issues such as the XL-Bully ban, which is making shelter spaces more limited than ever. 

"We are proud to support UK rescues with our free course, which gives behavioural advice to new owners and foster carers, in an effort to help prevent failed placements, which also block up the already stretched system." 

APDAWG is an All-Party Parliamentary Group (APPG) set up in 2017 to explore, highlight, discuss and challenge dog-related activities, legislation & trends with the overall aim of improving health and welfare of UK's dogs & dog owners, plus society in general.

The regular event is chaired by Rosie Duffield MP, with vice-chairs Ruth Jones MP, Danny Chambers MP & The Earl of Courtown. It is hosted by Marc Abraham OBE, (Marc the Vet). 

This time APDAWG also heard from the comedian Diane Morgan, who shared her own story about adopting her rescue dog Bob. 

She said: "I rescued Bob after my dad died, I really felt that I needed a dog, that it would help me and that I could help the dog." 

The actress, who has starred in hit shows including Mandy, Motherland and Afterlife, added: "Bob has absolutely been the best thing that's ever happened to me. I can't praise him enough." 

To find out more about Canine Principles go to www.canineprinciples.com 

 
Get your own copy of Pet Trade Xtra

direct to your e-mail inbox...


direct to your e-mail inbox...

The best news service every week.

Subscribe for free by clicking here

 
High Street 'Death Knell'
Indie retailers shutting doors ahead of April tax rises

Towns and cities across Britain are already witnessing a wave of closures as independent businesses shut their doors ahead of April's triple tax burden, the UK's leading retail body has warned...


Towns and cities across Britain are already witnessing a wave of closures as independent businesses shut their doors ahead of April's triple tax burden, the UK's leading retail body has warned.

 

The British Independent Retailers Association (Bira), which represents 6,000 independent businesses nationwide, reports that many shop owners are making the heartbreaking decision to close now rather than face the financial cliff-edge coming in April.

 

Andrew Goodacre, CEO of Bira, said: "We're seeing a deeply concerning trend of preemptive closures. Shop owners are doing the maths on the increased National Insurance contributions, higher minimum wage costs, and the looming reduction in business rates relief, and many are concluding that continuing simply isn't viable."

 

The combined impact of employers' National Insurance rising to 15%, the minimum wage increasing to £12.21, and business rates relief dropping from 75% to 40% is creating what Bira describes as a "perfect storm" for independent retailers.

 

With approximately 13,000 shops closing their doors in 2024, and forecasts suggesting this could rise to as many as 17,000 closures in 2025, the scale of the crisis facing British high streets is unprecedented in recent times.

 

"These aren't just statistics – they're family businesses that have often served their communities for generations," Mr Goodacre added. "We're particularly alarmed by the number of retailers telling us they're closing now to avoid accumulating further debt before the April changes take effect."

 

The association warns that this trend could accelerate in the coming weeks, creating empty units across Britain's high streets and fundamentally altering the character of town centres.

 

Mr Goodacre added: "If the government doesn't recognise these early closures as the death knell for our high streets and take immediate action, we risk losing the diverse, independent businesses that make our communities unique. The economic and social cost of these closures will far outweigh any short-term tax gains."

 

Bira is calling for an urgent review of the planned tax changes and additional support measures for small retailers to prevent what it describes as an "devastating blow" for independent high street businesses.

 
Dog-friendly days to be trialled at RHS Garden Rosemoor

The Royal Horticultural Society Garden Rosemoor will be trialling a new concept – dedicated dog-friendly days – for six months at its extensive 65-acre garden nestled in the Torridge Valley, Devon, from the 17 March 2025...


 

The Royal Horticultural Society Garden Rosemoor will be trialling a new concept – dedicated dog-friendly days – for six months at its extensive 65-acre garden nestled in the Torridge Valley, Devon, from the 17 March 2025.

 

Dog-walking visitors will be welcome to bring their beloved pooches into selected areas in the garden every Monday, Tuesday and Wednesday during the trial period.

 

The trial is the result of a careful assessment of the volume of requests received for more dog-friendly access to the gardens as well as an evaluation of dog ownership in the area and of holiday visitors to the Southwest. Of an estimated 12 million dogs in the UK, around 10% of them are estimated to reside in Southwest England, and the region welcomes hundreds of thousands of visitors with canine companions The six-month trial will take place at RHS Rosemoor with no current plans at other RHS Gardens outside of their regular, planned ‘Walkie’ events.

 

Emma Thompson, Head of Site at RHS Rosemoor, says, “We want to be as accessible as possible and welcome people from all walks of life to our beautiful spaces. Given we receive so many requests about dog access throughout the year – RHS Rosemoor has seen the number of comments about dog access on social media increase threefold in the past year with over 70% of remarks in favour of more dog access at the garden – we really need to listen to what people are asking us for.

 

“We also understand that whilst some people love dogs, others really value the ability to visit a garden they know is pet-free. This is why we are only allowing dogs in on regularly scheduled, designated days and are restricting dog access on these days to pathways, so that both types of visitors can enjoy our gardens in peace. Given we have 65 acres to explore, we are confident that we have plenty of space to provide an enjoyable experience for all during this trial.” 

 

For six months, up to two dogs per adult will be welcomed to RHS Rosemoor from Monday through to Wednesday. Furry friends will be allowed to explore selected areas only with their owners. They will not be permitted in children's play areas, eateries, the Education Centre, fruit and vegetable gardens, and any sensitive areas of the garden will remain dog-free.

 

Poo bags and water bowls will be offered on these days, and it will be a requirement that all dogs are kept on short leads throughout their ‘paws on path’ visit (short leads will be available on loan). Assistance dogs will continue to have access every day.

 

Trial feedback will be collected from all visitors to the gardens (with and without pets), RHS members and staff throughout the six-month period to fully inform any decision about the pilot’s success at the end of the trial period. Comments will be collected via an online survey which will also be made available in print at the garden on request.

 
Agria Pet Insurance champions Sustainability Award at Crufts

The Agria Pet Insurance stand turned green with the announcement of the first Agria Sustainable Exhibitor awards at Crufts 2025, presented by Adam Henson...


 

The Agria Pet Insurance stand turned green with the announcement of the first Agria Sustainable Exhibitor awards at Crufts 2025, presented by Adam Henson. 

 

PACT, UK based dog trainers, were the recipients of the Sustainable Company 2025 Award. Twool, producers of wool dog leads and collars, received the award for Sustainable Product 2025. The awards were judged by leading environmental sustainability company, White Griffin on behalf of Agria.  

 

This was the first time the pet industry has been recognised for its sustainable efforts at Crufts, reflecting the importance of the environment to Agria Pet Insurance and the ongoing work they are undertaking to drive and support behaviour change across both consumers and the industry.  

 

Ruth Dancer, Director at White Griffin stated, “We chose PACT because they have embedded sustainability into the very core of their business and use their platform to engage their audience in the message of caring for the environment in a diverse and inspiring range of ways. PACT are not only taking responsibility, they are having a net positive impact on the environment that goes beyond their operations, through the rejuvenation of a former wasteland into a biodiverse haven, to the multiple ways their customers and stakeholders can get involved with nature. 

 

“There were many excellent products, but we felt that Twool exemplify some key practices and stories that deserve to be amplified and recognised through this award. The use of natural fibres, grown regeneratively, totally free from plastics, has to be celebrated. We want to recognise the significant role farmers have in our sustainable future and this product showcases how we can sustainably create products in a way that benefits communities, the environment, and of course the dog too! We don’t want plastic near our pets, and every aspect of Twool’s business, products and ethos celebrates the way we can support nature.” 

 

Adam Henson, Farmer and Presenter said, “It was fantastic to be involved in the first ever Agria Sustainable Exhibitor Awards at Crufts this year. Both winners are incredible examples of businesses dedicated to making a difference, and I was inspired to see how many exhibitors entered the awards. Well done to Pact and Twool!” 

 

Event Organiser of Crufts, Cathy Guiver, said, "It's fantastic to see the first ever award to recognise sustainable exhibitors at Crufts. Every year at the show we see an increase in products and services placing a focus on environmental credentials, so we're thrilled that Agria has highlighted the importance of this through the Agria Sustainable Exhibitor Awards." 

 

Managing Director of Agria, Vicki Wentworth said, “We were absolutely delighted by the response to our call for submissions for this new inaugural award at Crufts. Sustainability is fundamental to our business and we want to showcase other companies who are striving to share in the same goals that we hold so dear in our business. The winners of these awards are certainly worthy and outstanding examples of sustainability, but more than that, every submission we received tells the story that businesses are successfully transitioning to a more environmentally responsible way of working, and that gives us renewed hope and energy.” 

 

To find out more about the winners, please visit https://twool.co.uk/ and https://www.pact-dogs.com, and for more information on Agria and their sustainable credentials, visit https://www.agriapet.co.uk/sustainability/ 

 
New RVC research reveals improved outcomes

A new publication from the Royal Veterinary College reveals that adopting a structured multidisciplinary approach to mitral valve repairs improves short-term outcomes for canines suffering from degenerative heart valve disease...


 

 

A new publication from the Royal Veterinary College reveals that adopting a structured multidisciplinary approach to mitral valve repairs improves short-term outcomes for canines suffering from degenerative heart valve disease.

 

While open heart valve repairs are challenging in both humans and dogs, these findings show that with the appropriate approach, coordination and analysis, excellent results can be achieved for dogs.

 

Myxomatous mitral valve disease (MMVD) is the most common heart disease in dogs. It affects an estimated 3.5% of the UK canine population and is most prevalent in small to medium-sized breeds and is particularly common in the Cavalier King Charles Spaniel. Disease progression is unpredictable and varies greatly, but many will develop left-sided congestive heart failure that is ultimately fatal; with the median survival of one year after onset failure with medical treatment alone.

 

The preferred treatment for similar degenerative disease in humans is mitral valve repair (MVR) or replacement but open heart surgery in dogs is still in its infancy. Currently, it is only performed in a small number of specialist centres in the world – including at the RVC’s Queen Mother Hospital for Animals.

 

Significant progress has been made in the last few years, including consensus that surgical repair is an effective treatment option for suitable candidates. This includes a pioneering canine MVR capability performed since 2015 by a specialist RVC team, led by Professor Daniel Brockman, Professor of Small Animal Surgery. Together, the team has developed and refined an approach and procedure that has resulted in a consistent trend of improved outcomes in the 132 dogs reported, with 30 of the last 33 dogs successfully recovering from the procedure.

 

Helping improve awareness and understanding of this innovative procedure, the clinical team documented their work as they developed the programme to perform mitral valve repairs in 132 dogs between July 2015 and November 2022. In doing so, they described standard practices adopted by the clinical team; described the population of dogs undergoing MVR, including breed, age, gender and clinical condition; reported the short-term outcomes of the procedure; and reported trends or alterations in causes or suspected causes of mortality, to better understand the interplay between ‘technical’ and ‘disease’ factors and how they influence outcomes.

 

The results found that to be successful at MVR, the team delivering the therapy must possess a high level of individual expertise, as well as high level coordination and communication to enable:

  1. Agreement on what constitutes a suitable surgical candidate
  2. Competence at the technical aspects of cardiopulmonary bypass (CPB); such as circuit building and circuit priming, vascular access and perfusion and cardioplegia techniques
  3. Familiarity with preoperative and intraoperative assessment of the diseased mitral valve, and thus determine the most appropriate repair
  4. Competence at anesthetising dogs with severe mitral valve disease and the critical transition “on” and “off” CPB, in particular
  5. Understanding and meeting the postoperative requirements of dogs recovering from this type of surgery.

Adopting this approach, throughout the study period 107 of the 132 dogs (81%) survived to discharge. 

 

Professor Daniel Brockman, Professor of Small Animal Surgery at the RVC and lead author of this paper, said: “This manuscript represents the analysis of team performance in a complex sociotechnical environment. The results highlight the importance of team-working habits that include reflective and deliberate practice both by individuals and by the whole team delivering such a complex therapy. In addition, it emphasises the critical importance of ongoing “skills maintenance” once a skill set has been acquired. In practical terms, this means that once the team has learned what needs to be done, they have to keep doing it a lot to maintain a high level of performance.”

 
Council adopts new environmental health rating scheme

Horsham District Council is one of the first councils to adopt a new environmental health rating scheme for local businesses associated with the care and sale of animals...


 

Horsham District Council is one of the first councils to adopt a new environmental health rating scheme for local businesses associated with the care and sale of animals.

 

The one to five-star rating system is part of new regulations aimed at protecting the welfare of animals and providing a more informed choice about animal establishments and service providers for owners and customers.

 

Businesses and individuals affected by the new regulations will be those involved in dog and cat boarding, dog breeding, the selling of animals as pets, and the hiring out of horses for riding or for riding lessons.  Anyone involved in the keeping or training of animals for exhibition also needs to register with Horsham District Council under the new scheme.

 

In 2018 the Government introduced licensing regulations, and a star rating scheme for animal establishments. These included breeders, kennels, dog sitters, catteries, horses and exhibition animals.

 

The Council will host a launch event for the new scheme at its offices in Horsham on 14 March by introducing a new animal licence tool called Paws on the Doors. This online tool enables animal licence holders, and people looking for animal services, to easily list themselves or search for top-rated service providers in the Horsham District.

 

The new Paws on the Doors  website enables pet lovers to make informed decisions when selecting kennels, pet boarding and a whole host of other pet services. Rather than rely on word of mouth, the new website helps consumers to search across council boundaries, check that operators are legitimately licensed and find out what star rating they have.

 

The information on the Paws on the Doors website is provided directly from the Environmental Health & Licensing departments in local councils. More data will be added to the site over the next few weeks and months as the scheme rolls out across England.

 

Horsham District Council Cabinet Member for Environment, Recycling and Waste Cllr Jay Mercer commented: "As a council we are delighted to be one of the first early adopters of this simple to use yet powerful scheme, and that we are partnering with Paws on the Doors and can tap into their expertise in this field.

 

"I have no doubt that Paws on the Doors will not only improve animal welfare by improving consumer choice, but also promote local businesses who work hard to keep their animal welfare standards high."

 
The best of last edition of Pet Trade Xtra

The top-read stories from last week's Pet Trade Xtra can be seen below, if you missed them...


 
Tributes pour in following the death of John James

Tributes have been pouring in from the UK pet industry following the sad passing of John James, who has died at the age of 76. John, who founded the family-owned business James & Steel, was one of the most respected figures in the pet world.


Tributes have been pouring in from the UK pet industry following the sad passing of John James, who has died at the age of 76.

 

John, who founded the family-owned business James & Steel, was one of the most respected figures in the pet world.

 

A true family business. John, fifth from the left, said it was a proud moment to be pictured with family members on the James & Steel stand at PATS last year.

 

Son Jason spoke on behalf of the family, saying: “It is with great sorrow that we have to report that our father and founder of James & Steel, John James has passed away following a short illness at the age of 76.

 

“The pet trade has been a great passion of John’s for over 50 years, and the many messages of condolence and support have been much appreciated, and indeed are indicative of what a friendly trade we are lucky enough to be involved in,

 

“He leaves behind many happy memories of a life well lived.”

 

Amanda Sizer Barrett MBE, Director General of PetQuip, said: “I was deeply saddened by the news of John James’ passing. John was such a passionate supporter of international trade shows and of the PetQuip trade association, supporting our work to expand UK pet product exports and encouraging other companies to join our initiatives.

 

“For this and many other reasons, John was a worthy recipient of the PetQuip Lifetime Achievement Award, but he didn’t rest on his laurels: in recent years he was a regular attendee on the PetQuip pavilions at international trade events, including Interzoo, Zoomark and he exhibited with us at Superzoo in August and at Pet Fair South-East Asia only last November.

 

“John was a great entrepreneur, a consummate salesperson and an incredible hard worker, as well as being one of the nicest, funniest and interesting people I have ever had the privilege to meet. The team at PetQuip all knew and loved John’s energy, straight-talking and positive thinking.

 

“We will treasure lovely memories of John; in my case there are too many to mention but I’d like to highlight John’s love of dancing and his supreme prowess on the PetQuip awards dance floor!

 

“The UK pet sector has lost one of its best. Our warmest wishes and sincere condolences go to John’s family and friends.”

 

John, pictured with son Saul discussing product ranges.

 

Nigel Baker, CEO of the Pet Industry Federation, remarked: “John James was a true gentleman and a dedicated figure in the pet industry. Over the decades, he witnessed huge changes, yet he remained a constant presence – always committed, always passionate. He was a man of great integrity who never hesitated to share his thoughts, and his honesty and wisdom were valued by so many. I had the privilege of knowing John for over 30 years, and his loss will be deeply felt across the industry. He leaves behind a remarkable legacy, and we will miss him greatly.”

 

Gordon Thomas, event director at PATS where James and Steel was a regularly exhibitor, also paid tribute to John, saying: “I am so sad to hear about John – he was funny, positive, great to be around and always had time to stop and have a chat. He always had a plan and a great story too.

 

“We will really miss him at PATS, he was a great friend to us and was always happy to let us know what he thought about the show and was always constructive.

 

“To be honest I thought he would go on forever and that we would never have this conversation.”

 

Pat Flynn, who became friendly with John when she worked at PetQuip, commented: “John James was one of the loveliest people I have had the pleasure to know. He was a true character in the pet trade and he will be very much missed.  I first met him at an industry dinner and when the dancing started, he was the first on the floor. How he could move; we were all mesmerised by his rhythm and obvious enjoyment in the music. They don't make them like that anymore.”

 

Other tributes included:

  • “A very sad loss of a trade stalwart. John always had a friendly word for everyone and will be missed.” Lynda Ward.
  • ‘Very sad. I’ve known John for around 40 years ­– a really good guy. Best wishes to the family.” Philip Wells and all at PetShed.
  • “Sad news. Condolences from all at Not Just Pets.” Janine Tozer.
  • “Sad to hear the news. Known John a long time in the pet industry. RIP John.” Mark at Glenkrag Ltd.
  • “I truly loved this man, we shared many great moments in different bars around Europe. Will miss you greatly mate.” Andres, Lennox Pets.
 
Donald Cooke celebrates 125 years in business with new launches in the pipeline

As the company celebrates 125 years in business, Donald Cooke looks forward to an exciting future with new product launches in the pipeline...


 

As the company celebrates 125 years in business, Donald Cooke looks forward to an exciting future with new product launches in the pipeline.

 

Managing director Andrew Cooke repeated the words once spoken by his grandfather: “The minute you stand still, you go backwards.” 

 

Five generations of the Cooke family have been determined to drive the business forward to the success it is today.  

 

Andrew Cooke declares that he will “strive to uphold the rich history of growth and innovation, working tirelessly to continue the legacy for many years to come.”

 

William John Cooke laid the foundations for the business in 1900.  As orphan from Rutland he was sent to live with his Aunt and Uncle in Woodhouse Sheffield, just two miles from the current head office, and started out as a carrier with a horse and cart. 

 

Joined by Cyril Cooke after the First World War, then later by Cyril’s two sons Donald and Colin, they grew the business to manufacture breadcrumb and trade in their own shop. The brothers parted ways in 1967, but Donald did not rest on his laurels, moving the business to another site in Rotherham and began producing one of the first complete dog foods called NEG+. 

 

In 1973 Bill Cooke joined full time. Two years later a fire gutted the main building and production unit, but with the dedication of their team they built the business back up, rebranding the NEG+ complete food to Lookydog, producing approximately 40 tonnes per week. 

 

By 1987 they had developed EMP egg food for cage birds which became, and is still, a significant part of the business. In 2002 Andrew Cooke joined the company which had grown into the manufacture, packing and distribution of angling, aquaculture, pet and animal feed. 

 

Over the past few years, the pet range has developed into a comprehensive selection of quality bulk and pre-packed natural dog treats under the K9 Chew Co brand, whilst being the sole distributor of No More Plaque, Tick Twister and Bamboo Stick to the pet trade. 

 

“We are delighted to have won two product showcase awards at PATS last year – one for our K9 Chew Co Pick ‘n’ Mix training treat stand and one with Tick Twister,” said Andrew. “I am so proud that the business and team are committed to delivering excellence. We are looking forward to what the future may hold.”

 

The business has launched new fishing products, its own brand pond range ‘Suteki’ and expanded the natural pet range already this year. It is currently working on something new and exciting for the pet trade, to be launched this year – proof that the company is not about to stand still anytime soon.

 

For more information about any of the company’s products call 0114 2693901 or email office@donaldcooke.co.uk

 
Jollyes gets set to open two new superstores

Award-winning pet retailer Jollyes, has confirmed its next two new stores, in Chichester and Pontefract, will both open on Friday 14 March at 10.00am, with special guests at each to help welcome customers, whether they have two legs or four...


Kaydee (left) and Hugo (right) who are both supported by the National Foundation for Retired Service Animals will open new Jollyes stores in Pontefract and Chichester respectively. 

 

Award-winning pet retailer Jollyes, has confirmed its next two new stores, in Chichester and Pontefract, will both open on Friday 14 March at 10.00am, with special guests at each to help welcome customers, whether they have two legs or four.

 

Both stores will have opening ceremonies led with retired police dogs supported in their later years by the National Foundation for Retired Service Animals (NFRSA), Jollyes nationwide charity partner.

 

The NFRSA helps support the care, well-being, and welfare of retired service animals from across the emergency service family - the police, fire, border force, National Crime Agency, NHS and prison services.

All Jollyes’ stores are raising money for NFRSA with collections matched by Jollyes up to £20,000 to help NFRSA support retired service animals and their owners.

 

Biting through a string of sausages at Chichester to declare the store open will be retired explosives search dog Hugo who worked at Gatwick Airport for six years with Sussex Police and now, despite arthritis in one of his paws, is enjoying his retirement with handler Justin.

 

And fulfilling the same task at Pontefract will be retired prison dog Kaydee. Kaydee has an under active thyroid requiring daily medication but is the pride and joy of handler Andy.

 

But both Hugo and Kaydee will have to share the limelight at the openings.

 

In Chichester, joining the opening team at Portfield Trade Centre on Bognor Road will be local MP Jess Brown-Fuller’s rescue golden labrador Mellow who’s graciously accepted an invitation to lead the opening celebrations and share sausage-munching duties. Also attending will be Chichester Mayor Councillor Sarah Quail.

 

And in Pontefract, the home of sweet production, on hand at South Baileygate Retail Park will be community ensemble The Liquorice Singers to serenade shoppers with pet-themed songs alongside the Mayor of Wakefield Borough Council Darren Byford.

 

Both new stores will provide pet parents access to Jollyes’ raw food frozen ‘shop-in-shop’ and community pet clinics which will offer unbeatable prices for essential vet services such as microchipping and vaccinations.

 

Jollyes has recruited around 20 roles across each of its two new stores, led in Chichester by Chris Ratcliffe and in Pontefract by Meg Percival.

 

Chris the owner of three Dobermans (Parker, Penny and Tinks) is an example of the career opportunities opening up for Jollyes’ people as it grows. Chris began his career as a sales assistant at Jollyes in North Harbour in 2019 before promotion to supervisor, and then deputy store manager at Waterlooville.

 

Meg is the loving owner of seven-year-old Rolo a Maltipoo who loves walking around Pontefract race track.

 

Meg has worked at Jollyes’ Selby store for 18 months. She too has progressed in Jollyes and alongside other Jollyes colleagues transferring to the store, will bring significant pet expertise.

 

Jollyes chief executive officer Joe Wykes, who will attend the Pontefract opening was delighted to start the 2025 opening programme.

 

“Over the last three years we’ve been opening stores right across the UK bringing the combination of the best value in town and the incredible expertise of our people in looking after families’ pets.

 

“We plan to bring that combination to significantly more locations in 2025 and we can’t wait to begin our 2025 opening programme in Pontefract and Chichester.”

 

Over the last three years Jollyes has grown its store estate from around 60 to well over 100, creating well over 400 jobs.

 

Jollyes had an exceptionally strong 2024, winning new investment to supercharge its growth, being named as the best retailer in Britain at the prestigious Retail Week awards for retailers under £250m turnover and making the Sunday Times’ list for the first time as one of Britain’s best big companies to work for.

 

In January it made a major strategic move to ensure all its customers benefit from its low prices, re-investing savings that are currently exclusive to Pet Club members - and more - into simple on-shelf pricing.

 

The move, which reverses the trend of retailers restricting savings to their loyalty card members, will mean over 3,000 prices were reduced in its 100-plus stores – covering over two thirds of all the 4,500 core items Jollyes carries in a typical store.

 

Jollyes move to lower prices is part of its long-term plan to underline its position as the price-leader in a specialist sector that’s traditionally been uncompetitive because there’s very little opportunity for pet parents to shop around.

 

What’s more its move into community pet clinics, which now feature in most of its locations, bring significant value in a sector that’s currently being investigated by the government to address any competition concerns that keep vet prices too high.

 

The move to simple low pricing also extends to its community pet clinics which will see vaccinations reduced from a Pet Club-only price of £44 to £39 – an important move which widens the price gap on key services between Jollyes and traditional vets.