In This Issue
Uproar over ‘Pets make great Christmas presents’ sign in Jollyes
Under-fire retailer removes offending sign after social media backlash
Award-winning Natures Menu aims even higher after joining forces with Spanish pet food giant
Pets at Home appoints new Chief Financial Officer
Ceva announces its biggest ever TV advertising campaign
PATS exhibitions prepare for another exciting year
Beaphar initiative helps to train Hearing Dog puppy
Signature Suet Balls from Petface are a premium offering
Dog ate £200 in £20 notes during Christmas binge
Double success for award-winning Arden Grange
Cat rehoused by garden centre after returning twice
New product launch from WhitePython
Pooch & Mutt appoints Key Account Manager
Sneyd’s Wonderdog sponsor leading gundog handler
Blackpool Zoo tries to dissuade man from buying a pet giraffe
Man arrested for selling smuggled reptiles from hotel room pet shop
Find out how Pet Trade Xtra can help to promote your business and products.

Contact for all editorial matters

Or to discuss advertising and sponsorship opportunities.
Under-fire retailer removes offending sign after social media backlash
Jollyes was forced to apologise and remove the offending poster after it was criticised on social media platforms like Facebook and Twitter.

On its Facebook page, Jollyes stated: “Anybody who knows Jollyes would understand that this is absolutely not company policy for what was printed. Jollyes has been in business for over 40 years and in all that time it has promoted responsible pet ownership.

“This was clearly an unauthorised, individual and isolated event which we do not endorse whatsoever.

“Each of our stores have their own printers, which allowed the poster to be produced without authorisation on blank marketing paper.

“We are very embarrassed and would like to apologise profusely to everyone once again.”

In another statement on Facebook, Glen from Jollyes Online Customer Service Team added: “After being notified by a customer via Facebook that a poster was on display in one of our stores that gave an irresponsible message and showed poor judgement we took immediate action in having it removed and have launched an internal investigation as to why this happened.

“The store intended to promote responsible pet ownership by highlighting that animals should be given time to settle into a new home, however the wording chosen to headline the notice certainly sends an incorrect message to our customers.

“Purchasing a new pet is not a decision that should be taken lightly, and throughout our website and our stores we offer advice and guidance to all new and potential pet owners so that our customers are able to make informed decisions regarding owning and purchasing a pet.

“Thank you once again for bringing this matter to our attention, we would like to reiterate that this was an isolated incident and again would also like to apologise for any upset this may have caused anyone.”

Facebook Twitter LinkedIn
Email Software by Newsweaver