In This Issue
Making the most of summer with Tetra – maximising sales of pond products
Plan to make pet industry more ethical meets with opposition
Pets Corner set to open new store in Biggin Hill
Retailers continue to clean up with Group55
PATS Telford has so much to offer visitors in September
Award-winning pet products: how they've fared
Mikki relaunch their grooming range with new Flexi head design, customer support and exclusive spinner stand deal
Software giant Microsoft highlight Pooch & Mutt as great example of a small business
Budding young photographers invited to ‘capture’ amazing animals
OATA creates new guidance to help promote the welfare of fish sold online
Harvey's Army charity gets support from Pets Corner
Fresh approach for supporting traditional retailers is needed
Rosewood introduce Meadow Menu – a balanced grain-free diet for Fibrevores
Two new shampoos from Blooming Pet Products
Moses is the UK's Best Office Dog
Dos and don’ts for small shops to mark Independent Retailer Month
Compulsory dog microchipping: What owners and keepers need to know
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Software giant Microsoft highlight Pooch & Mutt as great example of a small business



Pooch & Mutt were recently chosen by Microsoft to highlight the advantages of successful small business in the UK.

The naturally powered pet health company was the main focus of Microsoft’s short video which showed viewers a typical day in Pooch & Mutt’s South London office. The video included shots of the team visiting an independent groomer and pet shop, international business calls and customer queries for the growing business.

Microsoft highlighted the importance of social media for small business, as the video showed Pooch & Mutt easily communicating with customers through different social media platforms. The importance of customer satisfaction and working efficiently were major themes in the video, as the Pooch & Mutt team were seen constantly on the go speaking to customers and clients.

The Pooch & Mutt team were also seen taking photos while out of the office to post to social media. The video also focused on the importance of information technology for growing business in the UK.

Microsoft identified being mobile and able to respond while on the go is a key aspect for any small business as constant communication is important. With an ever developing export market, Microsoft documented Pooch & Mutt’s success both in the UK and abroad. With 100% year on year growth for the past two years, it is no wonder Microsoft decided to feature the growing company.

Please find the link to the video: http://bit.ly/1fnjtqS

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