In This Issue
Exports set to soar as overseas pet firms buy British
PATS goes international as more European buyers look set to visit Telford show in September
Pet industry unites to create vision for improving rabbit welfare
Vets make plea to pet owners during Rabbit Awareness Week
Robotic pets will never replace real cats and dogs, says charity
Former Pets at Home boss tasked with transforming Tesco UK
Pet food brand produces new toy collection for Asda
Britain prepares for next month’s Bring Your Dog To Work Day
Vet's Kitchen introduces small and perfectly formed treat
Senior appointments at Forthglade following 50% growth
WhitePython launches new packaging for dried food range
King British launches free support package for retailers
The Pet Charity appoints Professor Peter Neville as trustee
Johnston & Jeff's new wood shop ensures high quality products
ANIMAT expands its range as demand soars post PATS
Axa pet insurance customers face price rise of up to £2,000
Win over £1,000 worth of 4fleas stock from Johnson's
Poisoned sausages found by dog walker as pet falls ill
Pets at Home people director set to join car rental company
‘Billy No Mates’ takes everyone by surprise
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Axa pet insurance customers face price rise of up to £2,000
 

Axa has left the pet insurance market, leaving many customers facing huge premium price hikes.

Up to 10,000 Axa pet insurance customers are being moved to NCI Insurance as Axa leaves the market to concentrate on "key products" – motor, home and travel cover.

By August 30 2015, all customers will be shifted on to NCI's insurance books.

NCI told MoneySavingExpert that it would provide "similar levels of cover" to Axa, and will "continue to insure any medical conditions identified while customers were with Axa under the terms and conditions of the new policy."

But a number of customers who have already been moved to NCI say they are facing huge price hikes, particularly for cover for pre-existing medical conditions.

Many insurers will refuse to cover animals with pre-existing medical conditions, however, pet owners who want the most comprehensive type of pet insurance will need to opt for "lifetime" cover. Insurers will set a high maximum amount per year – say, £10,000 – but you will still have to renew the policy each year, and some insurers can refuse to renew it.

One Axa customer, who has two English springer spaniels, was told that the premiums for one of her dogs, which has a pre-existing medical condition, would increase from £357 a year to £1,927 a year.

She told MoneySavingExpert that she felt she had no choice but to renew her dog's policy with NCI as she knows other insurers wouldn't cover his medical conditions, but that she has had to put her wedding on hold to pay for the policy.

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