In This Issue
Lack of trade forces two independent pet shops to close
TV documentary promises to expose 'the truth about dog food'
Billy+Margot's Marie Sawle gets married at 'The Kennels'
Call for the sale of electric shock collars to be banned
New Pets at Home store opens in West London
Monster Pet Supplies aims to conquer the French market
PetQuip member Baggee awarded UK Patent for dispenser
Rebecca Adlington presents Pedigree Wholesale 2013 Company Awards
New treats and grain-free wet food from Lovejoys
Tributes paid to popular Hampshire pet shop owner
Dog food and pond pumps stolen from Welsh pet store
Group55 react to global growth
Animalcare lifted by new rules over tagging
Veterinary Thermal Imaging captures pet owners' attention
Warning to Cornish pet owners as disease kills 16 dogs
New website and new features for The Pet Show
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Rebecca Adlington presents Pedigree Wholesale 2013 Company Awards



Olympic Gold Medal Winner and star of Celebrity Jungle, Rebecca Adlington attended Pedigree Wholesale’s New Year’s Ball to present the 2013 Company Awards.

With individuals nominated by their colleagues the awards recognize the special efforts, commitment, hard work and achievements of Pedigree Wholesale’s valued employees.

There were five award categories; Customer Focus Award, Salesperson of the Year, Driver of the Year, Warehouse Operative of the Year and an Award for Outstanding Contribution.

Claire Parslow, an Account Administrator based at Pedigree’s West Depot in Yate was presented with the Customer Focus Award. Claire has worked for Pedigree for over 12 years ensuring customer requests and queries are handled promptly and professionally.

Salesperson of the Year was awarded to Pedigree Wholesale’s Aquatic Relationship Manager Richard Maude. Richard has a genuine desire to provide a friendly, helpful and positive customer service experience.

Paul Jones, a driver based at Pedigree’s West Depot was awarded Driver of the Year. As well as being a skilled driver Paul has great rapport with his customers.

The Warehouse Operative of the Year Award was presented to John Curtis who is based at Pedigree’s East Depot in Bury St Edmunds. A flexible member of the team John is a dedicated employee with an excellent work rate.

The Outstanding Contribution Award for 2013 was presented to Archie Ferns. Archie has worked at Pedigree’s Nottingham Depot for 3.5 years and undertakes numerous activities that benefit the workplace and has a genuine desire to seek out new challenges and achieve results.

Pedigree Wholesale’s Managing Director Steve Brown said: “I would like to take this opportunity to say many congratulations to the award winners and thank you to everyone who voted. We had a tremendous response and it’s great to see such positive feedback.

"I’d also like to take this opportunity to thank everyone for all their hard work and commitment which resulted in Pedigree Wholesale being voted Wholesaler of the Year 2013 at the Pet Industry Federation Awards. We have some fantastic people who will always go the extra mile to ensure we provide the very best customer service – our people are what make Pedigree stand out."

Pedigree Wholesale is one of the UK’s leading suppliers into the independent pet and aquatic trade and are proud to offer a comprehensive range of over 11,000 quality products, distributed via five regional warehouses carefully located to ensure a fast and efficient service.

Orders can be placed online, through Pedigree’s helpful and friendly Customer Services Team or Customer Relationship Managers. Orders can be delivered next day, even on Sunday, if placed before 4pm.

If you would like more information about Pedigree Wholesale please call 0115 982 3900 or e. info@petproducts.co.uk

Pedigree would be delighted to hear your feedback - if you have any issues, suggestions or comments about any aspect of dealing with Pedigree Wholesale you can e-mail your feedback to yourfeedback@petproducts.co.uk

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