In This Issue
HOWND set to launch new Yup You Stink! Emergency Dog Wipes
Pets at Home hits back at 'misleading' Watchdog claims
All pet retailers are open to scrutiny following Watchdog programme, says PIF
Webbox company eyes fast growth after successful year
Pet chicken owner calls 'fowl' over garden centre dismissal
Pooch & Mutt founder swims, bikes and runs the ‘health’ talk
Friday is national Bring Your Dog To Work Day
Dog ban lifted in Manchester market as pet store gets set to move in
Meet the chubby cats and dumpy dogs battling for Pet Slimmer of the Year
Couple stole £400k from pet supermarket customers
CCTV helps to stop drug problem outside Cambridge pet store
Two new appointments at Grove Pet Foods
Ancol develops its range of dog training products
Pets Corner offer customers advice on how to cope with the loss of a pet
Webbs Garden centre to hold Love Your Pet Day
RVC Welsh Regional Veterinary Centre’s Dr Neil Paton elected as new BVA Welsh Branch President
Canadians warned not to flush 'invasive' goldfish down the loo
Doing the double three years running
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Pet chicken owner calls 'fowl' over garden centre dismissal

A visitor to Studley Garden Centre in Warwickshire was upset when asked to leave the store's cafe by the manager because he was accompanied by a pet chicken.

In a letter to the centre owners Hillview Garden Centres, the customer said: "My pet chicken  travels everywhere with us and is always carried. As you state you are 'dog friendly', I believed the bantam-sized bird would not present any problems.

"We purchased cake and coffee and sat in an area where I understand barking dogs are a regular feature. Clearly someone had complained and we were approached by your manager who informed us that chickens were not allowed and we would have to leave. 

"He was unable to differentiate between a policy that favoured dogs but not chickens, and we were denied the opportunity to finish our drinks and food."

Boyd Douglas-Davies, CEO of Hillview Garden Centres, wrote back to the customer, stating: "The situation that you presented to us is, in my 30 years experience, a first! I can honestly say that we have never considered what we would do if someone walked in to the garden centre with a chicken so you did catch our team a little on the back foot.

"Both I and the store manager are sorry that he appeared a little flustered and abrupt when he came to see you in the cafe. I can only assume that it was the unique situation that unsettled him.

"As you correctly point out it clearly states that we are a dog friendly business. I can’t see how this would automatically extend to all other creatures. Maybe there’s a gap in the market for a cafe that welcomes all (called “Noahs” or “The Ark” maybe) but for the time being that isn’t us and we will remain a dog only establishment.

"Please let me know the value of the goods unconsumed and I will arrange a refund."

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