Ryan's Pet Centre in Dumbarton changed hands this week as owners Robert and Sue Ryan decided the time was right to move on.
The shop first opened on Glasgow Road in Dumbarton East in 1985 before moving to the High Street seven years later, and is one of the most recognisable shops in the town centre.
"I don't think it will really hit me until the store re-opens, because it's been such a big part of my life," said Robert,
"It's time to move on though, I've been thinking about it for a while, and the business will probably benefit from new ideas and new direction."
Robert has many treasured memories from the past 28 years, but overall it's the relationship with the people of Dumbarton that has been his highlight.
He added: "The personal relationship we had with the people of Dumbarton is what I'll take with me. They all knew I was a Dumbarton fan so I would get banter because of that.
"The friendliness of the people in Dumbarton, they have been absolutely great, we've made a lot of friends over the years."
Animal lovers in the town shouldn't worry however, as the shop will remain open as Ryan's Pet Centre, with Jim and Miranda Graham taking over as owners.
Jim has worked in the shop for five years and has known Robert for around 20 years.
He said: "We have got to step up to the mark and deliver the same service the existing customer base is used to. Hopefully everything runs smoothly with the transition."