SureFlap, the microchip-operated pet product specialist, has completed a hat trick of new awards and been shortlisted for a customer service award.

The company has recently won the PetQuip Product Innovation of the Year Award 2014 for its range of microchip pet doors, with special recognition for its DualScan Microchip Cat Flap, the only cat flap to scan on both entry and exit giving cat owners complete control. 

It has also won the PPM (Pet Product Marketing) Retailer Recommended Awards 2014 for Cat Product of the Year for its range of microchip pet doors. 

Finally, the innovative company has won an International Cat Care (ICC) Cat Friendly Award in recognition of making a ‘real difference’ to cat wellbeing and welfare for its cutting-edge product range.

With a strong track record in customer service, which challenges the perception of the pet care industry, SureFlap was a finalist in the Best eCommerce Customer Service Award at the eCommerce awards 2014, which took place in London yesterday.  The company was up against some of the ‘big boys’ in eCommerce, including eBay and Wowcher and was the only pet care company shortlisted.

Nick Hall, founder and managing director of SureFlap, says: “We’re absolutely delighted with our hat trick of awards which recognise the hard work and dedication of our team in developing and marketing innovative, cutting-edge products and providing exceptional customer service which goes above and beyond the norm.”

For further information on SureFlap’s microchip operated pet products, visit www.sureflap.co.uk, phone 01954 211664 or email enquiries@sureflap.co.uk.

Pictured above: The International Cat Care (ICC) Cat Friendly Award was presented by media vet Emma Milne to the SureFlap team consisting of Trevor Tsaagane, Gayle Bentham and inventor Dr Nick Hill.